Tashu Aggarwal

Senior Content Manager, Sprinklr

10+ Years Exp

10+ years of experience in content and technical writing.
Leads a technical-writing team for Sprinklr Service.
Specialist in translating complex product capabilities into clear documentation.
At Sprinklr since 2019, progressing from Content Manager to Content Team Manager to Senior Content Manager,
Previously worked with Smemark, Naesys, Snapdeal and IDP Education.

Post graduate Diploma in Management, IMT Ghaziabad, India
B.Com, Delhi University, India

Certified Digital Marketing Master, Certification from Digital Vidya, India

AI-powered guided workflows, contact-centre quality management and compliance, agent enablement and desktop customisation, technical documentation, content leadership.

Tashu Aggarwal is a Senior Content Manager for Sprinklr Service, leading content and documentation for the platform. With well over a decade of content and technical-writing experience, she excels at breaking down intricate technical concepts into accessible language that resonates with a broad readership. Her work spans AI-powered guided workflows, contact-centre quality management, agent enablement and compliance, and she leads a team of technical writers building the documentation behind Sprinklr's products. Outside work, Tashu is happiest immersed in nature, taking leisurely walks or hikes through scenic landscapes. That same unhurried attentiveness shows up in her writing and editing, where clarity always wins over complexity.

Articles by Tashu