PUBLIC SECTOR SOLUTIONS
A unified customer experience management solution. For the public sector. For the people.
Citizens expect more from public sector organizations. The private sector has trained them to anticipate responsive, accessible, and seamless services — all delivered with a human touch. How can public sector organizations deliver on these expectations to all citizens, employees, businesses, and stakeholders? Sprinklr’s AI-powered unified customer experience management (Unified-CXM) platform brings citizen services together across social media, voice, and digital channels to create personalized experiences for every citizen, every time, everywhere.
Trusted by both public sector organizations and the Global 2000
Ensure compliance and security.
Secure. Private. Scalable. Accessible. Your citizens’ data security and privacy is paramount. Our comprehensive security framework is designed to safeguard privacy and help public sector organizations comply with all applicable laws — by meeting the most rigorous security, privacy, and infrastructure standards for enterprise governance and compliance:
AICPA SOC I and SOC II certification
Data privacy measures that meet all GDPR and CCPA requirements
FedRAMP LI-SaaS In Process
Web Content Accessibility Guidelines (WCAG)
Public Sector Citizen Experience Resources
Learn how Sprinklr’s unified customer experience management (Unified-CXM) platform empowers public sector organizations to build community engagement and accelerate economic development.
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