The strategic AI-native platform for customer experience management
The strategic AI-native platform for customer experience management Unify your customer-facing functions — from marketing and sales to customer experience and service — on a customizable, scalable, and fully extensible AI-native platform.

Weekly Podcast Roundup: Mass One-to-One Marketing
It’s “Mass 1:1 Marketing Week” on the CXM Experience. Four straight days where we explore this unique convergence of mass reach, with (near) one-to-one personalization. It’s the future of marketing, and it’s a must-listen.
Then we wrap things up with an interview with Jon Hyman about the true value of customer engagement.
Episode #82: How to Put Mass 1:1 Marketing to Work for Your Business
Episode #83: Discovering the Four Levels of Social Discovery
Episode #84: How to Use AI to Classify Data and Drive Insights
Episode #85: The Importance of Responding to your Customers
Episode #86: The Real Value of Customer Engagement, with Jon Hyman
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