![AI success stories: How AI is transforming customer service across industries](https://images.ctfassets.net/ukazlt65o6hl/5h3u6Ky0qBitaD5vtwcrLy/26daed146e859da08a5a999f3e97eb50/Hero_AI_and_customer_service.jpg?w=750&h=500&fl=progressive&q=70&fm=jpg)
Discover how AI is revolutionizing customer service through compelling case studies from industry leaders like Deutsche Bahn and Jumia. Explore innovative solutions that streamline operations, boost efficiency, and enhance global customer satisfaction.
Jordana Gustafson Wright
July 1, 2024
![Meet the 2024 CXUnifier Award winners](https://images.ctfassets.net/ukazlt65o6hl/3f28T8320Ctd2l0bK67lj8/3016af1f698d4d72a2701a409832bf1e/CXUnifiers_Award_Winner_Hero_2x.png?w=1296&h=864&q=70&fm=png)
Learn how the 2024 CXUnifier Award winners are revolutionizing the customer experience landscape.
Jordana Gustafson Wright
May 15, 2024
![Revolutionizing Customer Service with AI](https://images.ctfassets.net/ukazlt65o6hl/6sugRO0ExxNdPEAMo6proJ/a1a21f0c5ee8d724d87c81316e8e9553/AdobeStock_515327749.jpeg?w=750&h=500&fl=progressive&q=70&fm=jpg)
Learn how three companies used Sprinklr AI, to slash resolution time, boost agent satisfaction and enhance efficiency.
Jordana Gustafson Wright
April 24, 2024
![Unlocking the power of employee advocacy](https://images.ctfassets.net/ukazlt65o6hl/3jfxhdS7GNWtfXbT9Z1o2K/5894fbb3c664adacea501f58b92f158c/Hero_BusinessParty.jpg?w=1848&h=1091&fl=progressive&q=70&fm=jpg)
Learn how employee advocacy empowers organizations to amplify brand messaging, establish thought leadership, and engage with audiences effectively.
Jordana Gustafson Wright
April 18, 2024
![Introducing the judges of the 2024 CXUnifier Awards](https://images.ctfassets.net/ukazlt65o6hl/4wub7QfUYtNn2VSfWx0MAX/31a4f90031e0ad41ce5f502645609aa5/CXUnifier_Awards_-_Blog_Hero_-_Banner_2x.png?w=1600&h=800&q=70&fm=png)
Meet the judges for Sprinklr’s 2024 CXUnifier Awards.
Jordana Gustafson Wright
March 21, 2024
Discover how Sprinklr Service Self-Serve streamlines operations, monitors sentiment, automates workflows and provides actionable insights through real-world case studies.
Jordana Gustafson Wright
March 18, 2024
![CXUnifier Awards: Nominations are now open!](https://images.ctfassets.net/ukazlt65o6hl/4wub7QfUYtNn2VSfWx0MAX/31a4f90031e0ad41ce5f502645609aa5/CXUnifier_Awards_-_Blog_Hero_-_Banner_2x.png?w=1600&h=800&q=70&fm=png)
Celebrate innovative CX with Sprinklr’s CXUnifier Awards.
Jordana Gustafson Wright
March 1, 2024
![How Sprinklr Social transforms global businesses: three success stories](https://images.ctfassets.net/ukazlt65o6hl/2UWUmgV9oZCwvwkFBhe8z9/2b4bfaaf2f99d3d4ee075091d46b88f9/Hero_BusinessMeeting.jpg?w=750&h=501&fl=progressive&q=70&fm=jpg)
Discover how Sprinklr's AI-powered social media management solution is transforming businesses worldwide, streamlining operations, fostering collaboration and driving results across diverse markets and industries.
Jordana Gustafson Wright
February 8, 2024
![Grupo Bimbo’s recipe for customer centricity](https://images.ctfassets.net/ukazlt65o6hl/7pb3liKNc7dFY8kfpouKfH/8a4b4d9ba598c49592b4278ce6bcda03/Grupo_Bimbo.png?w=1920&h=1080&q=70&fm=png)
Grupo Bimbo unlocks customer centricity by consolidating social media management, social listening and social care onto one unified platform.
Jordana Gustafson Wright
January 4, 2024
![Kiki Varga's creative journey from tattoo artistry to Roche's social media team](https://images.ctfassets.net/ukazlt65o6hl/4hB8IWenNB0BGiBPjbDY8C/c66301a311ab6497c02637f01af4cf26/Image_Kiki_varga__1_.png?w=800&h=800&fl=progressive&q=70&fm=jpg)
Discover proven strategies to respond to customers on social media. Learn effective social media customer responses with practical and real-life examples.
Jordana Gustafson Wright
September 21, 2023
![Global companies elevate the customer experience with Sprinklr Service](https://images.ctfassets.net/ukazlt65o6hl/4vvam19O8Wn3pmANEjLdHY/568f470b009adc662b61cd50097f600a/image__11__Cropped.png?w=1150&h=575&q=70&fm=png)
In a fast-paced world where customer satisfaction is paramount, global companies are striving relentlessly to deliver top-notch experiences to their customers.
Jordana Gustafson Wright, Jaimie Selwa
August 29, 2023
![Grab your phone and an oat drink latte: Here’s how Oatly wows fans on TikTok](https://images.ctfassets.net/ukazlt65o6hl/8X30errJxFP5Kx55yQKtr/ef447723d3d079cb9c13510cbf8731e8/Oatly_Blog_Header_Image.png?w=1200&h=628&q=70&fm=png)
Planning, executing, and measuring paid ad campaigns with Sprinklr
Jordana Gustafson Wright
May 23, 2023