Sprinklr Commerce Cloud

Offer optimal experiences across the entire purchase journey.

Conversations control commerce.

Today’s customer journey is anything but predictable.

Customers can start their shopping experience from any platform. They can end their shopping experience just as easily, as other customers influence their decisions every step of the way.

Brands need to think beyond pricing models and opportunistic selling – they need to deliver a superior shopping experience.


View a breakdown of reviews by product through customizable displays.

What’s included in the Sprinklr Commerce Cloud?

Ratings & Reviews

Influence pre- and post purchase behavior by soliciting and moderating genuine customer feedback.



Transform social content into meaningful web experiences.


Core Platform

Sprinklr’s Social Experience Core is the foundation of successful customer experience management.


Convince. Convert. Amplify.
Build a better buying experience.

Optimize the path to purchase like never before.

The Sprinklr Commerce Cloud helps businesses power truly compelling shopping experiences with consumer ratings & reviews and user generated content (UGC).

  • Create and customize powerful, beautiful e-commerce websites and mobile apps through the Ratings & Reviews API.
  • Build highly custom Ratings & Reviews reports that make sense for your business.
  • Moderate Ratings & Reviews alongside posts about your brand and products from 24 other channels including Twitter, Facebook, and Instagram.
  • Embed photos, videos, and comments from social channels directly into your product pages, landing pages, campaign pages, social hubs, and mobile apps.
  • Leverage the power of a centralized product catalog that fuels both Ratings & Reviews and Visual Commerce.

Learn how brands can harness integrated commerce technology to improve the brick and mortar experience.