CORE PLATFORM

Effectively manage customer experiences.

Smart Content

Management


Asset Management

Sprinklr provides a highly organized way for you to store, manage, deploy, and measure the impact of your content assets. Set content permissions, embargo dates, and expiration dates to ensure content is used in the right place, at the right time, by the right person.

  • Create, store, and organize content assets for easy access across the organization
  • Surface top performing content and producers across your company
  • Use content engagement metrics to generate ideas for new campaigns

 

REQUEST A DEMO


Campaign Management

Plan, organize, and collaborate on any digital campaign with Sprinklr’s integrated, easy-to-use calendar. Track your campaign initiatives and measure their impact on the business.

  • Deploy campaigns effectively across channels, markets, and demographics
  • Enforce campaign consistency across the entire organization
  • Consolidate reporting metrics, like engagement and conversion, across multiple channels

 

REQUEST A DEMO

Global Governance

and User Management


Governance

Real-time customer engagement and compliance policies really can coexist. With Sprinklr, you can manage approvals, establish user permissions, and create audit trails – allowing your teams to safely and confidently interact with customers.

  • Implement custom approval workflows to fit any existing process
  • Oversee outbound messaging and maintain detailed audit trails
  • Effectively manage crisis situations by closely controlling social media, up to and including shutting off all activities if needed

 

REQUEST A DEMO


Distributed User Management

Sprinklr provides a simple way for global organizations to manage user provisioning. Assemble users based on role, location, or department into a common profile.

  • Manage, monitor, and govern thousands of distributed users and accounts
  • Report on team-wide and organization-wide user activities
  • Easily wrangle constantly changing titles, permissions, and employment status of users

 

REQUEST A DEMO

Measurable

Success


Reporting

Centralize data from all your social channels and accounts. Customize, expand, or slice and dice metrics to understand what’s working, what’s not, and how to get better.

  • Track content-driven engagement and conversion metrics
  • Drive business outcomes based on historical and ad hoc data
  • Identify your most effective and productive employees

 

REQUEST A DEMO

Instant Access

from Anywhere


Mobile

Monitor, engage, and collaborate on the go: the full power of Sprinklr’s customer experience management platform is available on any device, right in the palm of your hand.

  • Collaborate with your teams away from the office
  • Immediately take charge of crisis situations
  • Monitor campaigns and trends from anywhere, any time – because social never sleeps

 

REQUEST A DEMO

Pin It on Pinterest