Login
Support
Sprinklr
  • Enterprise Offerings
    Sprinklr Digital Twin

    Sprinklr Service

    Overview

    Inbound Voice
    Outbound Voice
    Social Customer Service
    Live Chat Support
    Communities
    Conversational AI Platform
    Conversational IVR
    Knowledge Base Software
    Unified Agent Desktop
    Agent Assist
    Omnichannel Routing
    AI-Powered Quality Management
    Supervisor Console
    Conversational Analytics
    Workforce Management
    Reporting and Analytics
    Omnichannel Surveys
    Guided Workflows
    Service Command Center

    Sprinklr Social

    Overview

    Social Publishing and Engagement
    Employee Advocacy
    Social Marketing for Distributed Teams

    Works Best With

    Social Listening
    Social Advertising
    Conversational Commerce
    Social Customer Service

    Sprinklr Insights

    Overview

    Social Listening
    Competitive Insights and Benchmarking
    Product Insights
    Location Insights
    Visual Insights
    Media Monitoring and Analytics
    Sprinklr Surveys

    Sprinklr Marketing

    Overview

    Content Marketing and Campaign Planning
    Social Advertising
    Marketing Analytics
    Ad Comment Moderation

    Platform

    Overview

    Sprinklr AI
    Sprinklr AI+
    AI Studio
    Security
    Integrations
    Sandbox
    Display
    Presentations
    Active Data Retention
    API
  • CPG
    Financial Services
    Government
    Retail
    Technology
    Telecommunications
    Travel & Hospitality

    Marketing Teams

    Overview

    Crisis Management
    Content Lifecycle Management
    Social Media Management
    Compliant Digital Selling
    Franchise Digital Management
    Executive Reputation Management
    Industry Insights and Competitive Intelligence
    Creative Insights and Production Optimization

    Customer Service Teams

    Overview

    Omnichannel Contact Center
    Customer Self-Service
    Digital Customer Service
    Outbound Campaign Management
    Workforce Engagement Management
    Contact Center Intelligence
    Social Customer Service
    Conversational Commerce
    Proactive Digital Engagement

    Sprinklr for CX Teams

    Overview

    Contact Center Intelligence
    Crisis Management
    Customer Feedback Management
  • Unified-CXM
  • Customer Stories
    Sprinklr Champions
    Sprinklr Community
    CXUnifier Awards
  • Our Story
    Leadership
    Newsroom
    Partners
    Careers
    Investor Relations
    Security & Data Privacy
    Sustainability
  • Sprinklr Social ROI Estimator
    Sprinklr Service ROI Estimator
    AI Maturity Assessment
    CX-WISE
    Analyst Reports
    Sprinklr Demo Center
    eBooks & Reports
    Events & Webinars
    Blog
    Unified-CXM Guide
    Videos
    Forbes Influential CMO 2024
    Our Services
    Training
    For Agencies
    Help Center
    Release Notes
    Contact Us
Pricing
  • Home
  • Search

Can't find what you're looking for?

Ask a question

  • Sprinklr Help Center
  • Search
Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (6K)

RS
Project Analytics

OverviewProject Analytics provide detailed insights into your Tasks at the Project level. You can use this feature to gain insights into task distribution across users and teams, analyze Project progress and identify trends affecting task progress. Managers can use Analytics to keep a bird’s eye vie

marketing

Knowledge Base Article

 • 

Project Level Analytics

RS
How to Apply QA Checklists in Ads Composer

Eliminate the risk of off-brand advertising with an automated QA Checklist. ​Campaign QA checklist serves as a crucial tool for verifying essential campaign details such as objectives, budgets, timelines, and ad types. By automating this process, you can enhance governance and streamline the approva

marketing

ADS_CHECKLIST_POPULAR

Knowledge Base Article

 • 

Ads Composer Application

SH
How to Approve Ads or Ad Creatives by Email

An Approver may only need to review and approve ad variants or ad creatives instead of having to use Sprinklr actively. This can be achieved by a simple mechanism of sending an email to approve the entity.Sprinklr introduces Email Approvals for ad creatives to implement this mechanism

marketing

Approval Workflow

Advertising

Governance, Securities and Admin Capabilities

Knowledge Base Article

 • 

Common Use Cases

SH
Ads Pivot Roles & Permissions

In this article, you will learn about the different permissions available for Ads Pivot and their respective privileges for users having access to this module.NoteAll Ads Pivot permissions that a user has can only be used to take actions on ad accounts s/he has access to with either the All Permissi

marketing

Ads Pivot

ads creative library

Roles and Permissions

+3

Knowledge Base Article

 • 

Ads Pivot

SH
Ads Creative Library Roles & Permissions

Ads Roles and Permissions for Ads Creative Library are crucial in managing organizational access efficiently. This article will explain in detail the permissions for the Ads Creative Library, outlining both enabling actions and restrictive measures to ensure effective campaign management.In this art

marketing

ads creative library

Roles and Permissions

Advertising

+2

Knowledge Base Article

 • 

Ads Creative Library

SH
Sort Content in Production Dashboard

In this article you will learn how content can be sorted according to different properties in List and Kanban view of the Production DashboardHow it worksNavigate to the Production DashboardsFrom the Dashboard Bar of the Production Dashboards window, click Sort By.Select the desired dimension from t

marketing

Sort Grouping Dimensions

Manage Production Dashboards

Production Dashboard

+1

Knowledge Base Article

 • 

Production Dashboard Actions

SH
Audience Manager & DMP Roles & Permissions

This article delves into the comprehensive range of permissions offered within Audience Manager and DMP, elaborating the specific privileges granted to users who access these modules. Let's understand the diverse levels of access and capabilities available, effectively to manage audience data a

marketing

audience

Roles and Permissions

Advertising

+1

Knowledge Base Article

 • 

Audience Manager & DMP

SH
Campaign - Content Strategy Tab

About the Content Strategy TabYou can view the Content Strategy associated with the Campaign, from the Campaign details window.The Content Strategy tab of a Campaign compiles and organizes the Messages and Assets that make up a campaign’s content strategy in one comprehensive overview. Here, you can

campaign management

marketing

Content Strategy Tab

Knowledge Base Article

 • 

Introduction

SH
Clone a Production Dashboard

In this article, you will learn how to clone a Production Dashbaord.Clone a Production DashboardNavigate to the Production Dashboards.Click on the ellipses in the top right corner of the production dashboard screen.Select Clone Dashboard from the dropdown menu.After filling in the name of the new da

marketing

Manage Production Dashboards

Production Dashboard Actions

Production Dashboard

+1

Knowledge Base Article

 • 

Production Dashboard Actions

SH
Production Dashboards Permissions

The following Role-level permissions are applicable for the users in the environment who are required to view and take action on content within the Production Dashboard.Production Dashbaords — PermissionsTypeCategoryPermissionDescriptionSetupProduction DashboardViewProvides users the ability to acce

marketing

Permissions

Production Dashboard

Knowledge Base Article

 • 

What is Production Dashboard?

SH
Export Production Dashboard

In this article, you will learn how to Export a Production Dashboard.Share the Production Dashboard ExternallyClick on the Export button in the top right corner of the window. Provide name to your export file.Select the format as Excel or CSV. Click on Export to receive the Export of the dashbo

marketing

Production Dashboard

share dashboard

export

Knowledge Base Article

 • 

Imports and Exports

SH
In-line edit content in dashboard

In this article, you will find out how to edit the entity details in the list view of Production Dashboards.How it worksDouble-click on the required field and update the information:Supported fields for In-line editingEntityDescriptionMessagesFields that you can in-line edit within the Outbound Mess

List View

marketing

In line Editing

Production Dashboard

Knowledge Base Article

 • 

Production Dashboard Actions

SH
Campaign Third Pane - Collaborate

When you open a Campaign in the third pane, you can access in-depth information of the campaign and collaborate with other team members through messages on the campaign.To Navigate to Campaign Third PaneClick the New Tab icon, navigate to Sprinklr Marketing → Marketing Tab, and click on ‘Campaigns’

marketing

Third Pane

campaigns

collaboration

+1

Knowledge Base Article

 • 

Campaign Third Pane

SH
Smart Rules for Weather

You can predefine the consumer-based content and activate the Paid Initiatives using Smart Rules when market trends are favorable. You can configure Smart Rules for Weather so that you can optimize your ads in real-time based on live weather insights of a location. This capability helps you to enhan

marketing

Knowledge Base Article

 • 

Configuring Smart Rules

SH
How to Bulk Import Ads for Optimization Purposes

Bulk Importing Ads is an efficient way to create multiple ads in the Ads Manager. This makes campaign launches faster by allowing you to effortlessly scale capabilities that would add value to the different stages of the Advertising workflow. In this article, we will guide you through the different&

marketing

Knowledge Base Article

 • 

Configuring Bulk Imports

SH
Smart Rule FAQs

What are the channels supported for Smart Rules configuration?You can configure Smart Rules for the following channels:FacebookTwitterLinkedInPinterestSnapchatLINENextdoorGoogle AdsTikTok​What Sprinklr products are required to use Smart Rules for Listening?Sprinklr Insights (Listening) and Sprinklr

marketing

Knowledge Base Article

 • 

Getting Started

SH
Campaign Third Pane - Tasks

When you open a Campaign in the third pane, you can access in-depth information about the campaign and also view the tasks associated with the campaign. To Navigate to Campaign Third PaneClick the New Tab icon, navigate to Sprinklr Marketing → Marketing Tab, and click on ‘Campaigns’ within Plan.On t

marketing

Task

Third Pane

campaigns

+1

Knowledge Base Article

 • 

Campaign Third Pane

SH
Campaign Third Pane - Properties

When you open a Campaign in the third pane, you can access in-depth information of the campaign including the campaign's properties and the entities it is currently associated with. To Navigate to Campaign Third PaneClick the New Tab icon, navigate to Sprinklr Marketing → Marketing Tab, and cli

marketing

Third Pane

campaigns

Campaign Details

Knowledge Base Article

 • 

Campaign Third Pane

SH
Campaign Third Pane - Plan

When you open a Campaign in the third pane, you can access in-depth information about the campaign and also plan around the entities associated with the campaign. To navigate to campaign Third PaneClick the New Tab icon. Under the Sprinklr Marketing tab, switch to Marketing and click Campaigns withi

marketing

Knowledge Base Article

 • 

Campaign Third Pane

SH
Campaign Third Pane - Activity

When you open a Campaign in the third pane, you can access in-depth information of the campaign including the campaign's overview details and the activities it is currently associated with. To Navigate to Campaign Third PaneClick the New Tab icon. Under the Sprinklr Marketinf tab, switch to Mar

marketing

Third Pane

campaigns

Knowledge Base Article

 • 

Campaign Third Pane

  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17

English (US)

Sprinklr Help Center

Sprinklr Help Center

Privacy
Cookie Preferences
Modern Slavery Statement
Index Egalité
Terms