Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (5.8K)

SH
Create a Facebook Branded Content Post

Branded content refers to Facebook Posts featuring a third party brand, product, or sponsor. When publishing through a verified Facebook Page, other verified accounts can be selected to publish with as branded content. You can use this feature to publish content in conjunction with other verified Fa

Knowledge Base Article

 • 

Create a post on Facebook

RS
Marketplace Permissions

Before installing the Salesforce Connector, you must configure the necessary permissions to grant users appropriate access to the Sprinklr Marketplace. 1. Navigate to 'All Settings' From the Sprinklr Launchpad, go to All Settings. In the Platform Settings window, choose either: Workspace R

Knowledge Base Article

 • 

Prerequisites

SH
Migrating dashboards to PI Persona App

Sprinklr’s innovative Product Insights Persona App will offer a revamped user experience designed to provide more granular insights into products. The app aims to revolutionize Product Insights by transforming it from a mere reporting tool into a comprehensive end-to-end solution. It leverages AI to

Knowledge Base Article

 • 

Advanced Concepts

SH
Past Implementation - A Leading Indian Private Bank

A leading indian private bank is using agent facing guided workflows extensively for multiple use cases to improve agent efficiency and reduce average handling time of cases. Here are some key uses cases that were covered via guided workflow:1. Product specific journeys - Credit cards, Banking and l

Knowledge Base Article

 • 

Use Cases

RS
Curate and Tag Additional Content (Earned Content)

OverviewTo curate additional content for your Gallery, you have the option to create more dashboards and columns based on listening topics, as well as the additional tagging of content.

experience:space

Display - SES

article:howto

release:N-A

+4

Knowledge Base Article

 • 

Gallery

SH
View Reporting on Content Tones

Your outbound content will now be classified into different tones based on AI. With the help of our AI model, you can analyze the performance of your content categorized by these tones. This is done by creating a widget in the Reporting Dashboard. Our AI model will label outbound messages with prede

Reporting

Knowledge Base Article

 • 

View Reporting on Entities

SH
Set User Language

Sprinklr platform can be displayed in a number of languages. The platform's language display is set at the user level and can be changed by a Customer or Workspace Administrator. This article shares steps to set the user language.Supported Platform LanguagesBy default, the platform language is

Knowledge Base Article

 • 

Getting started

SH
Viewing Google Ads Campaigns in Ads Manager

View Google Ads campaigns in Ads ManagerClick the New Tab icon. Under the Sprinklr Marketing (Ads) tab, click Ads Manager within Analyze.In the filters container from the top dashboard bar, click Channel and select Google Ads & Youtube to filter

Knowledge Base Article

 • 

Ads Managing

SH
Value Realisation Dashboard

UseOpportunityValueUse a Bubble-Heat Map that outlines where managed businesses in the platform are located, and the collection of mentions and insights about said business locations.Use filters to break down a certain area on the map by a regional, local, or institution view. Dynamic zoom-in to loo

Knowledge Base Article

 • 

Dashboards

SH
Add Snapchat Ads Accounts

Advertise on Snapchat and reach a wider group of audience.​Snapchat is a camera and messaging app that connects people to their friends and the world. With Snapchat Ads, you can reach a global audience and drive meaningful results. Sprinklr supports ad publishing and reporting from your Snapchat ad

Knowledge Base Article

 • 

Setting up Snapchat in Sprinklr

SH
Using Cost & Rate Ads Benchmarks in Ads Manager Analytics

To Analyze Benchmarks in Ads Manager AnalyticsClick the New Tab icon. Under the Sprinklr Marketing - Advertising tab, click Ads Manager within Analyze.On the Ads Manager window, click the View and Edit icon alongside the desired Campaign.In the Edit window to the right, click Analytics from the far-

Knowledge Base Article

 • 

Analyze Cost & Rate Benchmarks

SH
Notification Preferences for Project Management

In project management, you can choose which notifications you want to receive and where you want to receive them. The following table describes the types of notification you recieve in project management tool.Notification TypeDescriptionTask assignedNotifies you when a task is assigned to youTask un

PM_POPULAR_2

PM_FAQ_2

PM_GENERIC_2

Knowledge Base Article

 • 

Notifications

SH
Accessing Visual Insights

To access Visual InsightsClick the New Tab icon. Under Sprinklr Insights, click Visual Insights within Learn. This will take you to the Visual Insights standard dashboard. Here, click Add Filter and select topic(s) for which you would like to see visual insights. Note: You can use either a visual to

Visual Insights

Accessing Visual Insights

Knowledge Base Article

 • 

Accessing Visual Insights

RS
Get familiar with all Listening Use-case dashboards and their objectives

In this article, you will learn about the various Use-case dashboards available in Social Listening and what their objectives are so you can choose the right dashboard that suits your business requirements.In addition to the standard Listening dashboards , Social Listening comes with various pre-add

Know your Audience Dashboard

Customer Experience Insights Dashboard

Use Case Dashboards

Influencer Measurement Dashboard

+11

Knowledge Base Article

 • 

Listening Dashboards

RS
Dynamic Record Manager - Configuration and Use

Before you BeginEnsure that a record for a custom entity is created in the Custom Entity Manager, with at least one entry, to display records. Additionally, you will have to configure a record in the Entity Manager and enable its view in the Persona App Manager.OverviewThe Record Manager serves as t

Knowledge Base Article

 • 

Entity Studio

RS
Sample Prompt for AI Autofill

This article oulines a sample prompt that can be used while configuring AI Autofill feature. For more information on the complete configuration steps, refer to Configure AI-powered ACW Autofill. Sample prompt for AI AutofillSystem Prompt: You are a highly accurate JSON Form Fill Generator GPT, speci

Knowledge Base Article

 • 

Providing a pre-filled ACW to the Agent

RS
Widget Data Sources

Widget data sources are designed to support specific use cases, each containing relevant metrics and dimensions tailored to those needs. They provide particular metrics and dimensions, allowing you to customize your widgets to focus on the insights you want to monitor or report.Below is a list of al

Reporting - SES

Social - SES

Knowledge Base Article

 • 

Data sources for your widget

SH
Dark Mode in Live Chat

Enhance your customers' experience by enabling dark mode in the Sprinklr Live Chat widget. Dark mode offers a visually appealing and modern look while improving readability and accessibility. It reduces eye strain in low-light environments, ensuring a comfortable browsing experience. The sleek

Knowledge Base Article

 • 

Dark Mode

SH
Product Recommendation Node

OverviewProduct Recommendation node is used to provide personalized suggestions or recommendations to users based on their preferences or needs. The Product Recommendation node enhances the user experience by assisting customers in finding suitable products or services, increasing engagement and imp

Knowledge Base Article

 • 

Nodes in a Dialogue Tree

RS
How to Choose the Right SDK for Your App

Selecting the right SDK for your app development can be a complex decision, especially with multiple frameworks and platforms to consider. Sprinklr offers a range of SDKs tailored to different development environments, ensuring seamless integration with your app. The right choice depends on your exi

Knowledge Base Article

 • 

Frameworks Overview