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Boost LinkedIn Event Posts from Sprinklr

LinkedIn events and posts created on the native platform sync automatically with Sprinklr, allowing you to boost them directly from Sprinklr. This article explains how to boost event posts created natively on your company page using the Sprinklr Editorial Calendar.​To Create Event and Post Natively

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Compose LinkedIn Ads

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Create a Highly-Targeted Custom Audience for LinkedIn

A custom audience allows you to find existing audiences among people who are on LinkedIn and target your ads. While creating a LinkedIn custom audience in Sprinklr, you can use sources such as websites and members/company lists on LinkedIn to create your audience.You can select the type of audience

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Compose LinkedIn Ads

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Minimize Inconsistency in LinkedIn Demographics Data

To protect LinkedIn member privacy, demographic metrics were approximated. As the metrics were approximated, the data was not consistent with native while broken down by demographic dimensions such as Company, Job Title, etc. when comparing:Similar time ranges, for example, reporting on results over

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LinkedIn Advanced Capabilities

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LinkedIn Ad Formats

Sprinklr offer a variety of ad formats for LinkedIn ads to choose from, each designed to cater to different advertising goals and objectives. Each ad format offers unique benefits and is suited to different advertising goals. It's important to select the right ad format for your campaign object

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Compose LinkedIn Ads

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Advanced Filtering in Editorial Calendar

OverviewYou can use advanced filters to filter your Editorial Calendar for Campaigns, Sub-campaigns, Paid Initiatives, and Events according to customizable criteria or conditions. Advanced filters allow you to filter your Calendar using IF/AND/OR operators to set up complex rules. For example, you c

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Calendar Actions

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Reporting on Co-browsing

The metrics/dimensions that are available for reporting on co-browsing as well as some sample widgets are as follows: Metrics/DimensionsMetric/Dimension NameDescriptionCo-Browse Count The total number of co-browse sessionsCo-Browse DurationThe total duration of the co-browse sessionCo-Browse ModeThe

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Reporting

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Agent Journey

At the time customer books an choose, the case is soft-assigned to an agent and that agent is notified of the same. Soft- assignment means that the agent's capacity is blocked so that customers are not able to double-book an agent. Four types of notifications: At the time appointment is created

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User/Agent Journey

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Overview

Apps on the home screen of your LiveChat application allow customers to find useful information quickly - without having to create a case and interact with an agent.​Note: You have the flexibility to manage these apps' visibility based on user types, such as country or page URL. Additionally, y

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Self Serve Apps

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Configuration Steps

In order to enable this feature, please reach out to support at tickets@sprinklr.comClick the New Tab icon . Under the Sprinklr Service tab, select Live Stream Care within Listen.On the Live Stream Events window, click Add Live Stream in the top right corner.On the Create Your Live Stream window, ad

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Stream Chat

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Reporting

Knowledge BaseYou can also do reporting on article usage from Live Chat KB Widget:Plot article views vs article title (Add “source” filter for the following metrics to distinguish article views in “Smart Assist” & “Live Chat” )Filter article views in the Live Chat KB widget by category

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Self Serve Apps

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User Journey

Content Showcase AppKnowledge Base AppGuided Workflow App

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Self Serve Apps

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How to Create a Volumatic Ads Benchmark

To Create an Ads BenchmarkClick the New Tab icon . Under the Sprinklr Marketing - Advertising tab, click Ads Benchmarks within Analyze.In the top right corner of the Ads Benchmark window, click Create Benchmark.In the Create Benchmark window, enter the required field details. Multiple metrics can be

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Creating a Benchmark

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Volumatic Ads Benchmarks Navigation & Management

Navigate to Ads BenchmarksClick the New Tab icon . Under the Sprinklr Marketing - Advertising tab, click Ads Benchmarks within Analyze.On the Ads Benchmark window, you'll find options to configure and edit existing benchmarks. You will also find options to export the Ads Benchmarks either indiv

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Managing a Benchmark

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Unified Analytics Metrics

​Metric Display NameDescriptionFollowers At Post Time (Total) (Unified Analytics)This is a Sprinklr common metric to total all of the various types of followers across social networks. It pinpoints the number of followers at the time of your post. This metric must be used in conjunction with dimensi

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Create & Manage

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Troubleshooting Guide for Unified Analytics

Some Common Facts on Unified Analytics You might experience a slight discrepancy between the source reports (Social Analytics/Paid) and Unified Analytics as Unified Pipeline runs every 6 hours. To help you better understand if the Unified data is up-to-date, we have added a notification mentioning t

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Advanced Use Cases

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How to Configure Ads Day Parting

Dayparting is primarily driven by legal regulations where brands in certain business categories aren’t allowed to run ads during certain days and hours. For example, Liquor brands can’t run ads during the night in the UK.Strategy Group allows you to schedule your ads for different days of the week a

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Getting Started

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Ads Unique Metrics Requiring Configuration

Once the configuration is being done user will be able to report on the below metrics through a single configuration for an account , breakdown and date range. MetricsAd Relevance ScoreEstimated Ad Recall Lift (people)Estimated Ad Recall Lift (people) Lower BoundEstimated Ad Recall Lift (people) Upp

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Managing a Unique Metric

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Using Stats Import Data in Ads Reporting

SUMMARYThis article covers how to report on stats import data Reporting on Stats Import DataOnce the data is imported in Sprinklr either by manual import or automatically using SFTP or Amazon S3, all the metrics, and dimensions will be exposed in Ads Manager, Ads Manager Pivot, and Ads Reporting.In

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Setting Up Stats Import

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Ads Unique Metrics Limitations & FAQs

LimitationsThe number of entities should not be greater than 5000 Ads/Ad Set/Campaign.​​Custom Date range selected should be having difference of 180 Days at max in the start date and end date.In case of LinkedIn the lookback period is 92 Days in case of Custom Date range selection.FAQs​What is the

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Troubleshooting & FAQs

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How to Manage Ads Unique Metrics in Reporting

In this article we will cover how you can manage unique metrics in Ads reporting.To delete an unique metric : On the Unique Metrics window, hover over the Options icon alongside an Account Name and select Delete to permanently delete the configuration.​You can also perform the following operations o

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Managing a Unique Metric