Login
Support
Sprinklr
  • Enterprise Offerings
    Sprinklr Digital Twin

    Sprinklr Service

    Overview

    Inbound Voice
    Outbound Voice
    Social Customer Service
    Live Chat Support
    Communities
    Conversational AI Platform
    Conversational IVR
    Knowledge Base Software
    Unified Agent Desktop
    Agent Assist
    Omnichannel Routing
    AI-Powered Quality Management
    Supervisor Console
    Conversational Analytics
    Workforce Management
    Reporting and Analytics
    Omnichannel Surveys
    Guided Workflows
    Service Command Center

    Sprinklr Social

    Overview

    Social Publishing and Engagement
    Employee Advocacy
    Social Marketing for Distributed Teams

    Works Best With

    Social Listening
    Social Advertising
    Conversational Commerce
    Social Customer Service

    Sprinklr Insights

    Overview

    Social Listening
    Competitive Insights and Benchmarking
    Product Insights
    Location Insights
    Visual Insights
    Media Monitoring and Analytics
    Sprinklr Surveys

    Sprinklr Marketing

    Overview

    Content Marketing and Campaign Planning
    Social Advertising
    Marketing Analytics
    Ad Comment Moderation

    Platform

    Overview

    Sprinklr AI
    Sprinklr AI+
    AI Studio
    Security
    Integrations
    Sandbox
    Display
    Presentations
    Active Data Retention
    API
  • CPG
    Financial Services
    Government
    Retail
    Technology
    Telecommunications
    Travel & Hospitality

    Marketing Teams

    Overview

    Crisis Management
    Content Lifecycle Management
    Social Media Management
    Compliant Digital Selling
    Franchise Digital Management
    Executive Reputation Management
    Industry Insights and Competitive Intelligence
    Creative Insights and Production Optimization

    Customer Service Teams

    Overview

    Omnichannel Contact Center
    Customer Self-Service
    Digital Customer Service
    Outbound Campaign Management
    Workforce Engagement Management
    Contact Center Intelligence
    Social Customer Service
    Conversational Commerce
    Proactive Digital Engagement

    Sprinklr for CX Teams

    Overview

    Contact Center Intelligence
    Crisis Management
    Customer Feedback Management
  • Unified-CXM
  • Customer Stories
    Sprinklr Champions
    Sprinklr Community
    CXUnifier Awards
  • Our Story
    Leadership
    Newsroom
    Partners
    Careers
    Investor Relations
    Security & Data Privacy
    Sustainability
  • Sprinklr Social ROI Estimator
    Sprinklr Service ROI Estimator
    AI Maturity Assessment
    CX-WISE
    Analyst Reports
    Sprinklr Demo Center
    eBooks & Reports
    Events & Webinars
    Blog
    Unified-CXM Guide
    Videos
    Forbes Influential CMO 2024
    Our Services
    Training
    For Agencies
    Help Center
    Release Notes
    Contact Us
Pricing
  • Home
  • Search

Can't find what you're looking for?

Ask a question

  • Sprinklr Help Center
  • Search
Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (5.8K)

SH
Campaign - Content Strategy Tab

About the Content Strategy TabYou can view the Content Strategy associated with the Campaign, from the Campaign details window.The Content Strategy tab of a Campaign compiles and organizes the Messages and Assets that make up a campaign’s content strategy in one comprehensive overview. Here, you can

campaign management

Content Strategy Tab

Knowledge Base Article

 • 

Introduction

RS
Boost LinkedIn Event Posts from Sprinklr

LinkedIn events and posts created on the native platform sync automatically with Sprinklr, allowing you to boost them directly from Sprinklr. This article explains how to boost event posts created natively on your company page using the Sprinklr Editorial Calendar.​To Create Event and Post Natively

Knowledge Base Article

 • 

Compose LinkedIn Ads

RS
Confidential Messages

OverviewIf your marketing campaign includes sensitive content, you might want to restrict access and visibility for such Messages. For example, you may not want confidential or sensitive product information becoming available to people outside the product team, before launch. In such a scenario, you

Knowledge Base Article

 • 

Content Creation

SH
Automating Sub Campaign Creation Using the Rule Engine

Overview You can automate the process of creating Sub Campaigns by specifying certain criteria or conditions under which Sub Campaigns can be created. You can set a start and end date for your Sub Campaign, give it a name, and set custom properties. You can also let the Sub Campaign inherit its prop

Knowledge Base Article

 • 

Sub-Campaign Rules

RS
Manage and Share Editorial Calendar Boards

OverviewEditorial Calendar Boards are an efficient way of sorting and organizing your Editorial Calendar to improve efficiency and enhance collaboration. You can easily Lock, Update, Edit, or Share your Editorial Calendar Boards through the Options menu. Edit, Lock or Delete Editorial Calendar Board

Knowledge Base Article

 • 

Calendar Boards

SH
Sprinklr URL Shortening Capabilities

Sprinklr provides a Uniform Resource Locator (URL) shortening utility, spr.ly, which combines the functions of existing URL shortening services, such as bit.ly, or ari.ba along with the capabilities suited for an enterprise client’s specific needs. The following are the advantages of

experience:space

Custom Link Library

URL shortening

product:platform

+7

Knowledge Base Article

 • 

URL Shorteners

SH
Set up Social Sign-On

Sprinklr supports a variety of public authentication providers, such as LinkedIn, Google, Facebook and Twitter, connected through the auth. providers framework. To get started, the following steps help you set up social sign-on with Facebook. The process is similar for all providers, so if you

experience:space

Set up Social Sign-On

article:howto

Set up SSO

+5

Knowledge Base Article

 • 

SSO

SH
Campaign Autofill Rules

SummaryYou can create campaign autofill rules for auto-filling campaign properties. This rule pre-fills all the custom fields that are common to the Source and the Campaign. You can also use these rules to automate certain actions with respect to a campaign.How to Set-UpClick the New Tab icon and se

campaigns

rules

Autofill Rule

Knowledge Base Article

 • 

Campaign Rules

RS
Add Multiple Page Administrators with Multiple Authorization Tokens (GMB)

Multiple authorization tokens allow multiple users to be recognized as administrators of same Google My Business (GMB) page within Sprinklr. If one admin’s token becomes inactive—for any of the reasons outlined in this article—the GMB account remains active. Other authorized users with valid tokens

Knowledge Base Article

 • 

Google My Business

SH
DVT Part 3: How to Use Dynamic Video Templates to Create Videos in Bulk

Leverage dynamic video templates in Sprinklr's Asset Manager to create bulk videosOnce a video template is created in Sprinklr, you can use it for creating bulk video variations. Bulk video creative production is Sprinklr’s ability to take customized videos to a new level. Using a catalog or da

Knowledge Base Article

 • 

Video Template Part 3: How to use video template to create a bulk videos

RS
Dynamic Image Template Text Editor: Enhancements and Migrations

OverviewWe are excited to announce important updates to our Dynamic Image Template (DIT) system following the 19.8 deployment (August End Release). This update includes a transition from the old text editor to a new, advanced text editor. Below, you'll find details about the changes and how the

Knowledge Base Article

 • 

Create and edit Dynamic Image Template

SH
How to Apply Dynamic Image Templates to Catalog-Based Ads

Leverage versatile, dynamic image templates to modify your product images whenever required without having to edit the entire product feed.Dynamic Image Templates give you the ability to incorporate desired changes in the product images in one or more product feeds without the need for editing and u

Knowledge Base Article

 • 

Use a Applied DIT in Catalog based Ad

SH
How to Use Dynamic Image Templates in Catalog Ads

Get customized overlays and create versatile ads to show relevant content to potential users.Dynamic Image Templates allow advertisers to have customized overlays over their creative which increases the relevance of the content, in turn driving higher revenue. The overlays can be sourced directly fr

Knowledge Base Article

 • 

Use Image Templates in Catalog Ads (Overview)

SH
Use Custom Field Check in Journey Facilitator

In this article, you will learn about the usage of Custom Fields in a Journey.Taking Decisions based on Custom Field valuesWhile creating the flow of the Journey in the Journey Builder canvas, you can use the Custom Field Check node under the Conditions section.This will take you to the window where

Custom Fields

Journey Facilitator

Knowledge Base Article

 • 

Custom Field Check in Journeys

SH
How to Create and Use Facebook Playable Ads

Playable Ads are interactive video ads that let users try out the core functionality of an app or game, like a free demo, before they choose to download it. This will allow mobile app advertisers to drive higher quality and higher-intent users to install their apps with a try-before-you-buy experien

Knowledge Base Article

 • 

Create and Use Facebook Playable Ads

SH
How to Add Alt Text to Ad Images or GIFs

In a continuous effort to make Sprinklr accessible for one and all, we have introduced the capability to add Alt Texts to your Ad images or GIFs. You will have a text box dedicated to your alt text alongside the media within Creative Library, Ads Composer, and Ads Manager. You can also add alt text

Knowledge Base Article

 • 

How to add Add Alt Text to Ad Images or GIFs

SH
Message Third Pane

In this article, you will learn about the Message Third Pane or the Message Details Pane.What is the Message Third Pane/Message Details Pane?The Message Third Pane provides a snapshot overview of the message and allows you to perform Quick Actions on it. Actions available may vary depending on the t

Third Pane

Message

publishing

Knowledge Base Article

 • 

Message Third Pane

SH
How to Configure One Click Ad Buys

An admin has the option to set up the configuration for Ad campaigns and create an Ad Buy to ensure that all the campaign creators use the pre-configured values and maintain consistency.Use of this feature requires that Sprinklr Marketing (Ads) be enabled in your environment. To learn more about Spr

Knowledge Base Article

 • 

Configure

SH
How to Tag Facebook Pages in Ad Creatives

Tag your Facebook pages in your creatives and get more visits from your potential customers.You can tag other Facebook Pages within your Ad Creatives in Sprinklr Marketing (Ads) to give your ad a better reach and visibility. This will allow you to tag additional pages to generate and collaborate con

Knowledge Base Article

 • 

How to tag Facebook pages in Ad Creatives

SH
Hyperdrive - Deploying Blueprints

This knowledge base article explains Hyperdrive, a tool used for deploying Blueprints in the Sprinklr platform. It outlines the purpose of Hyperdrive, its advantages, and its role in pushing best-practice configurations to client environments. What is Hyperdrive? Hyperdrive is a deployment tool that

Knowledge Base Article

 • 

Blueprints

  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14

English (US)

Sprinklr Help Center

Sprinklr Help Center

Privacy
Cookie Preferences
Modern Slavery Statement
Index Egalité
Terms