Top-Rated SMMS by TrustRadius Top 10 Social Media Management Software Ultimate Comparison.
Growth Excellence Leadership Award Winner Frost & Sullivan's
Sprinklr has been named Leader The Forrester Wave™: Enterprise Social Listening Platforms
Leader in Social Relationship Platforms by Forrester Wave™
With the end-to-end functionality of the Sprinklr platform – from listening to moderation to advertising, analytics, and more – all customer-facing teams use the same virtual workspace. The old siloed approach crumbles, and your teams can collaborate and engage with customers like never before.
The Sprinklr platform is built on a single code base, so from its very inception, it was created to have everything work together. No workarounds, no disconnected point solutions, no “fingers crossed” that you have the right data.
Sprinklr is an open platform that connects to legacy systems like Marketo, Salesforce, and Nexgate. The flexible architecture supports thousands of users, dozens of teams, and the complexity of running 20+ social channels. Additionally, a robust external API lets customers and developers build custom applications.
The Sprinklr platform is grounded in our Social Experience Core
Social Experience Core, the cornerstone of Sprinklr platform, is the fundamental step in creating seamless, relevant, and scalable customer experiences. The 12 modules in the Social Experience Core provide an extensive, unified system to manage your social media program on an enterprise level.
Sprinklr's Premium Modules allow brands to expand on the extensive services included in the Social Experience Core, creating a custom social infrastructure that's finely tuned to drive even more powerful customer experiences.