Inform your social strategy with listening & benchmarking insights
Sprinklr's Social Listening & Benchmarking empowers you to understand your audience, track competitors, and make data-driven decisions
Quick Search
Dive into billions of social media and web conversations with a simple search
Analyze real-time data, uncover trends, and gain actionable Insights into what your audience is saying about your brand
Listening Topics
Listen to conversations around specific keyword topics & uncover actionable insights
Create keyword & filter based queries to listen and explore the conversations happening around the world from various social, web & traditional sources
Wide Platform Coverage
Quick Query Setup
Refined Listening
Amplify your listening reach across multiple platforms
Listen to conversation from X, formerly Twitter and Instagram to Facebook, Quora, and Reddit.
Listening Insights
Propel your brand with listening based brand insights
Monitor key metrics around your brand, generate competitor reports, and gain a comprehensive understanding of your brand's position in the market
Comprehensive Insights
Discover Crisis Areas
PR Executive Report
Extensive suite of use-case based brand reports
Delve into diverse range of reports and perspectives that enable brands to thoroughly capture their performance and inform their publishing strategy.
AI-Powered Listening
Harness the power of AI for enhanced social intelligence
AI-driven capabilities empower you to uncover meaningful trends, generate targeted queries & keywords, and Identify trends or spikes based Insights on dashboards
Query & Theme Generation
Effortlessly generate precise topic queries
Automate query building & quickly identify themes using our intelligent AI based prompts
AI Generated Themes
Utilise AI generated top themes around conversations
Leverage AI generated top positive and negative themes around the topic conversations
Quick Insights
Identify the top drivers for any trend or sudden shift
Identify factors that are contributing towards any deviation or anomaly in volume of any metric
Deep Insights
Explore conversation clusters with AI-powered deep insights
Get macro level Insights into the competitive landscape for your brand/product and easily identify white spaces & unmet needs, bypassing initial qualitative research and focus groups
Keep up with emerging themes and trends in conversationIdentify main story points and angles from millions of conversations and pick your next content opportunity
Understand topic relations
Drill down to dive deeper into conversation themes & relations
Uncover macro market trends, segment audiences into tribes with ease
Trusted by the world’s best brands
Sprinklr is the foundation of our social media strategy. It is our backbone.
Marc DuquesnoySocial Media Performance DirectorL'Oréal
Sprinklr allowed the team to scale its social program to better understand customers and prospects, connect social to real-life experiences, and make the brand more recognizable around the world.
Erin McGeeSocial Media ManagerSAP
Unify your social media strategy with the most advanced platform
