MODERN CARE LITE
Unleash a new era of customer service with Modern Care Lite
You’ve been looking for a way to work smarter, not harder. You’ve found it. Sprinklr Modern Care Lite is a disruptive, out-of-the-box, enterprise-grade customer support solution. You can get started in under 10 minutes and provide support to your customers on more than 15 channels.
Sprinklr is trusted by the world's biggest brands
Enhance experiences across more than 13 channels.
Deliver better customer support on the channels your customers love and use most, like social, messaging, chat, email and voice conversations – all from one unified platform.
Get up and running in less than 5 minutes.
Add support for more of the channels that your customers prefer in less time. It’s also easy to roll out Modern Care Lite with one-click support and built-in tutorials.
Improve CSAT and employee productivity with AI.
Modern Care Lite features the most advanced AI engine built for modern customer service teams. It delivers real-time conversation analytics and automates quality management, performance insights, service levels and CSAT metrics.
Easily manage all your contact centre functions from one centralised place.
Deliver better customer experiences across more points of contact with a user-friendly interface that makes it easy to add new channels in just a few minutes.
Empower agents to be 20% more productive with a single, unified agent desktop.
Empower agents with rich customer data – like built-in case information, CRM details and journey insights – to improve customer experiences and boost agent productivity.
Make faster, more informed decisions using rich insights.
Understand your contact centre performance in real time with accurate data dashboards that display relevant KPIs, including service levels and CSAT – all without digging through reports.
Connect Modern Care Lite with solutions you already use
Get a 360-degree view of your customers by integrating Sprinklr with popular sales, marketing, and automation tools.
Try Modern Care Lite for free – and then extend your contact centre’s capabilities even further.
You can deliver faster support and better customer experiences today for 30 days with a free trial of Modern Care Lite, but don’t stop there. After your trial ends, you can keep your access to Sprinklr Modern Care Lite's premium features with a subscription.