Guest Contributor, Freelancer
Surbhi is a marketing professional with expertise in crafting compelling content and pioneering B2B marketing campaigns that ignite excitement. She possesses excellent interpersonal skills and a collaborative communication style, which has enabled her to successfully manage high-stakes projects. Apart from work, Surbhi can often be found doodling or immersed in the depths of a fiction novel.
Developing a customer service mindset starts with a top-down approach toward customer centricity. Here are ten proven tips from customer service stalwarts.
February 12, 2024
The call center service level measures a call center's efficiency and responsiveness in responding to incoming customer requests within the specified time.
Discover 100+ social media usage statistics for valuable insights into trends, demographics and the digital landscape.
December 3, 2023