Content Marketer, Sprinklr
Aksheeta is the youngest content marketer in the team, rocking in the B2B SaaS space for 3 years now. At Sprinklr, she's striving to build a solid, fortified organic engine for Sprinklr Service with content that impacts. When not at work, you can find her growing mushrooms, analyzing mind-bending thrillers, or simply watching birds. She immerses in spirituality, finding solace in introspection.
Explore the use of Generative AI in customer experience to elevate interactions. Learn how this machine learning technology innovates CX in our latest blog.
November 21, 2023
Know which of these 13 top types of customer service is best for your business to serve your users and elevate their experience.
September 21, 2023
Customer service surveys can be long-winding and irrelevant. Here are 5 solid ways to measure customer satisfaction without surveys.
July 7, 2023
The only way to elate your customers is through quick, empathetic resolutions. Here are 3 unique ways to boost your customer response time.
June 9, 2023
Who really is a contact center agent? Know their best qualities, skills, best practices and key metrics
June 8, 2023