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Sprinklr Social
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Sprinklr Insights
Sprinklr Marketing
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Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024
Sprinklr named a Strong Performer in The Forrester Wave™: CCaaS Platforms, Q2 2025
Marketing Teams
Customer Service Teams
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Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
Acer streamlines workflows across global markets and transforms the customer experience
Check your AI maturity in minutes and get a free report with strategies to improve your AI readiness
Northwestern Mutual uses Sprinklr AI to power its most successful social campaign ever
Uber achieves industry-leading SLA and response times
Deutsche Telekom rings in the future of CX with AI-powered CCaaS
Sprinklr wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards
Join a culture where kindness and customer obsession defines everything we do
[New Podcast] Christina Garnett on The CX Insights You’re Missing
Powering CX Excellence: How Scalable GenAI Drives Customer Loyalty
Create a digital-first, proactive customer service experience.
9 Contact Centers Trends for 2025
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Bhavya Aggarwal
Jayadeep Subhashis
FAQ Chatbot Examples: The Way to Effective Customer Service
Contact center services: Examples + Tips
Binny Agarwal
Display Empathy in Customer Service in 5 Steps
Pradeep Vasudev
Aksheeta Tyagi
After-sales Service — How Can You Excel at It?
How to Start a Virtual Call Center in 7 Easy Steps (+ Go-live Checklist)
Role of Contact Centers for Marketing Teams [+Tips]
Bishakh Dutta
Your Guide to Meeting Sprinklr at CCW Las Vegas
Rachel Alvarez
Call Center Optimization: Key Tactics for Call Center Managers
7 Customer Service Scenarios with Tips & Examples
15 Best Chatbot Examples from Groundbreaking Brands
Reduce Costs and Agent Workload with Self-Service Portals
Sprinklr
Important Call Center KPI Benchmarks by Industry
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