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How to Create Ads Restricted Metrics

To Create Restricted Metrics in Ads ReportingClick the New Tab icon . Under the Sprinklr Marketing - Advertising tab, click Ads Reporting within Analyze.On the Ads Reporting Home, click the Options icon in the top-right corner and select Restricted Metrics. 3. If you are on a Ads Reporting Dashboard

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Create & Manage

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Single Sign-On (Advocacy)

This is the most recommended way of signing up to an Advocacy platform. If your company has added Single Sign-On app on Sprinklr environment, you can easily get it enabled for Advocacy platform as well to allow employees to login using their corporate credentials.Users can find and click the Log In

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Login (Advocacy)

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Account macros

You have the ability to create macros for the asset type Account. Additionally, you will be able to set/unset account properties in bulk in the account settings window using macros. This article covers steps to add and mange permissions for account macros.To manage permissions for Account MacroClick

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Asset classes with macros

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Approving and Managing Reward Requests on Site

This article guides admins through viewing, approving and rejecting reward requests within the Reward Engine. It explains what happens when requests are rejected, how tokens are handled and how admins can efficiently manage requests using filters and sorting. By following these steps, admins can man

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Manage Rewards and Requests

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Macros for Ratings and Reviews

Macros can be created to apply multiple properties and actions to Reviews from the Monitoring Dashboards with a single click. Macros can be used to take a moderation action on a Review, tag the Review with specific properties that can be used in Commerce Reporting, and to move the Review to a differ

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Asset classes with macros

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Filter Task Macros on the basis of Task Queue

Sprinklr supports filtering task macros on the basis of task queues. The steps for this action are mentioned below.Steps to Filter Task Macros on the Basis of Task QueueClick the New Tab icon . Under the Sprinklr Social tab, click Macros within Collaborate.Click Create Macro in the top right corner.

Filter Task Macros

Filter Task Macros on the basis of Task Queue

task macros

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Advanced capabilities with macros

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How to Apply Volumatic Ads Benchmarks in Ads Manager

Tagging a Paid Initiative with an Advertising Benchmark allows you to assess its performance accurately by comparing your metrics with the benchmark. Benchmarks can be tagged either on the Paid Initiative or Ad Variant level. Depending on your use case will determine the level you should tag. If mor

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Tag Campaigns with Advertising Benchmarks

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Decision Box Node in Journey Facilitator

The Decision Box node in Journey Facilitator allows you to classify paths based on Custom Fields. You can split the flow into two or more branches based on Custom field or Variable values​Following in the construction of a sample journey that uses the Decision Box node to split the fl

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stage:final

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Journey Builder

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Set Field Action in Journey Facilitator

Sprinklr's Journey Facilitator allows you to Set, Increment, or Decrement the value of any Custom Field in the journey. The operators depend on the type of Custom Field. In case of Numeric Custom Field, all three operators support. In Text Custom Field, only Set operator is supported. You can use th

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product:marketing

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Journey Builder

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Using Cost & Rate Ads Benchmarks in Ads Manager Columns

Cost and Rate Benchmarks let you visualize how well your advertising campaigns are performing compared to previous campaign data or standard industry-related data. You can then compare performance and optimize them easily.To Analyze Benchmarks in Ads Manager ColumnsClick the New Tab icon. Under the 

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Analyze Cost & Rate Benchmarks

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Utility Nodes in Journey Facilitator

This article covers some basic utility actions in Journey Facilitator like tge Go to Node, Delay Node and more​Go To NodeYou can connect two nodes using this node. Select Go To Node and then choose the node to redirect the conversation to.​Note that:​Go to Node cannot be connected to its immediate n

Journey Facilitator

Build Customer Journey

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Journey Builder

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Using Cost & Rate Ads Benchmarks in Ads Reporting

To Analyze Benchmarks in Ads ReportingClick the New Tab icon. Under the Sprinklr Marketing - Advertising tab, click Ads Reporting within Analyze.On the Ads Reporting Home, select the custom dashboard where you want to view your reporting.Proceed to add a widget to your dashboard. To learn more, see 

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Analyze Cost & Rate Benchmarks

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How to Apply Volumatic Ads Benchmarks in Ads Composer

To Tag an Advertising Campaign via Ads ComposerClick the New Tab icon . Under the Sprinklr Marketing - Advertising tab, click Ads Composer within Execute.On the Create an Ad Campaign window, select an ad account.Enter/select the details of the campaign. For more information, see About the Ads Compos

Knowledge Base Article

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Tag Campaigns with Advertising Benchmarks

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How to Apply Volumatic Ads Benchmarks using Ads Macros

To Tag via MacrosClick the New Tab icon . Under the Sprinklr Marketing - Advertising tab, click Ads Manager within Analyze.On the Ads Manager window, select the desired Campaign(s) or Ad(s) you want to tag a benchmark to and click Macros from the bottom Edit panel. Click Build New Macro.​​3. On the 

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Tag Campaigns with Advertising Benchmarks

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How to Export Volumatic Ads Benchmarks

To Export Ads BenchmarksClick the New Tab icon . Under the Sprinklr Marketing (Ads) tab and select Ads Benchmarks within Analyze.On the Ads Benchmark window, select the benchmarks you want to export by checking the box alongside each benchmark.Click 

Knowledge Base Article

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Managing a Benchmark

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How to Apply Cost & Rate Ads Benchmarks via Paid Rules

To Apply Benchmarking via Rule EngineYou can configure a Paid Rule or Paid Pre Publishing Rule as per your use case to apply the Cost and Rate Benchmarks.Click the New Tab icon . Under the Sprinklr Marketing - Advertising tab, click Manage Rules within Optimize.Click Create New Rule in the top right

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Apply Cost & Rate Benchmarks

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Stats Imports FAQs

Q: Can I use a custom field or any other dimension as a unique identifier?A: No, currently only a few specific fields are supported as a unique identifiers. Sprinklr will map data only if one of these fields is available in the file.Given below are the unique identifiersCampaign IdAd Set IdAd Channe

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Troubleshooting & FAQs

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Ads Restricted Metrics Roles & Permissions

To Enable Restricted Metrics PermissionClick the New Tab icon . Under Governance Console, click All Settings within Platform Setup.On the Platform Settings window, select Workspace Roles within Manage Workspace.In the top-right corner of the Workspace Roles window, click Create Role.On the Add Role 

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Create & Manage

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Best Practices for Stats Imports

SummaryThis article covers all best practices for Stats Import  Best PracticesUse the exported file from your 3rd party solution to create your template.There should be atleast one column of a unique identifier. Campaign IdAd Set IdAd Channel IdAd NameCreative Name (works only for Linkedin)Google An

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Troubleshooting & FAQs

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Chord Chart widget

The Chord Chart widget is a visualization that can help users analyze the relationship between two categories. It displays a circular diagram where an arc represents each category, and the chords connecting them represent the strength and direction of the relationship between the categories.Thicker

Chord Chart Widget

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Types of Widgets