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Pinterest Ads Reporting Dashboards

Users can view Pinterest data by making a custom dashboard or selecting an existing standard dashboard build for easy understanding.Using Custom DashboardClick the New Tab icon. Under the Sprinklr Marketing (Ads) tab, select Ads Reporting within Analyze.Create a reporting dashboard by clicking on Cr

Knowledge Base Article

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Reporting & Analytics

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X Ad Specs & Publishing Error Messages

You may get some common error messages while publishing your Ad Campaigns from Sprinklr. This may be due to your assigned permissions in Sprinklr or on native and can vary between different types of issues. In this article, you will learn about the error messages you may get along with actions to re

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Troubleshooting & FAQs

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Create rules in Visual Insights

Sprinklr provides you the capability to create rules based on the following visual dimensions –ObjectsScenesActivitiesGenderPhoto brandsSentimentsPhoto Inappropriate ContentIn this article, we will use the Photo Inappropriate Content dimension as an example to understand how rules are created in Vis

Create Rules in Visual Insights

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Create Rules in Visual Insights

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Visual Insights permissions

Use of Visual Insights features is governed by Listening Insights permissions. For general information on permissions in Sprinklr, see Manage Roles.Visual Insights permissionsThe following permissions govern the usage of Visual Insights –PermissionDescriptionVisual Listening ViewAllows users to view

Visual Insights Permissions

Visual Insights

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Permissions Required for Visual Insights

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Approvals for Specific Team Members

Overview If you are a Sprinklr Administrator, you may assign mandatory approval for messages published by specific team members. Assign an Approver for Messages Published by a Specific Team Member On the Administration tab, click Settings. Click the  button to open the lef

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Approval

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Setting up ACW for Usage

The ACW can be set on two different places, viz. On Voice Application level On Work Queue level.Pre-requisite for Setup voice ACW:​On Work Queue- Unified routing should be enabled for the environment. Your user should have Manage Assignment engine Edit or Create Permission and the application must b

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Introduction to all components of ACW

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Stacked Bar widget

The Stacked Bar widget is a type of chart that represents data with multiple categories or groups and compares the total value of each category while also showing the relative contribution of subcategories to that total.In a Stacked Bar chart, the categories are represented by horizontal bars that a

Stacked Bar Widget

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Types of Widgets

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How To Setup Feeds for Automated Campaigns

Sprinklr's advanced feature, the automated campaign feed, provides you with a seamless solution to create multiple ads for your campaign by harnessing the power of Dynamic Image Templates (DIT) and a Feed Data Sheet. This efficient process streamlines your advertising efforts and maximizes your camp

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Feed Setup

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Care Console Widgets in iFrame

Sprinklr is enhancing its iFrame functionality by integrating the Sprinklr Care Console’s widgets in the iFrame. This upgrade lets you customize the iFrame based on your business needs and embed it within your CRM. You can directly use Sprinklr Care Console widgets like Smart Assist, Agent Nudges, P

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iFrame

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Multilingual support for assets

Sprinklr provides translation support for WhatsApp interactive assets, enhancing your ability to manage and deliver multilingual content. This feature facilitates localized customer experience and allows you to engage with your audience more effectively.Key benefitsAutomatic Translation Integration-

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Advanced Use Cases

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Forecast Driven Distribution

The Forecast Driven Distribution feature enables the administrator to efficiently distribute cases among user groupsbased on the forecast generated for different workloads. In-case there is no active forecast, the system then distributes cases using fallback percentages for all groups.Also, by selec

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Setting up Queues

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Validation Screen - Voice Campaigns

OverviewThe Validation Screen for Voice Campaigns provides campaign managers and implementation teams with a proactive tool to identify configuration errors after creating a campaign. This feature helps prevent issues that may affect call connectivity and campaign performance by validating all confi

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Validate Campaign Configurations

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TikTok Ads Reporting Dimensions

Leverage this detailed list of all TikTok dimensions available in Sprinklr's Ads Reporting to gain more insight into your TikTok Ads. Given below is a list of all TikTok dimensions, along with their descriptions.Native Dimension NameSprinklr Dimension NameDimension DescriptionDateDateBreakdown

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Dimensions

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Automated Ads: Ads Manager Capabilities

Automated Ads are now synced with Ads Manager at Paid Initiative, Ad Set and Ad Variant level allowing users to effortlessly view and track information about automated campaigns within Ads Manager. In this article, we'll cover how to access automated feed details and address any errors directly from

Knowledge Base Article

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Advanced Use Cases

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Outbound Voice Overview

Outbound Voice Campaigns refer to a planned series of outbound voice communication efforts aimed at achieving specific business objectives. Outbound voice campaigns are often used by businesses, organizations, or political campaigns to connect with customers, supporters, or potential voters.The purp

Voice

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What is Outbound Voice?

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Dialer Visibility and Sharing

OverviewDialers are tools that help contact centers make outgoing calls. Different types of dialers work in different ways, like dialing numbers automatically or showing customer details before the call. When it comes to sharing, it’s important to know who can see and use the dialers. The way you sh

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Dialers

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On-Demand Publishing Skill

OverviewThe On-Demand Publishing skill allows you to publish text, assets, or images directly to the user based on specific functions.Note: Alternatively, you can use the Dialogue Tree Invocation function to configure the same.Steps to Configure an On-Demand Publishing SkillWithin your conversation

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Dynamic Workflow

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What is Intent Test Project?

OverviewCreating an Intent Test Project allows brands to validate the accuracy of AI intents on user messages and improve the AI intent model based on feedback. By running historical data through the test module, brands can verify if the predicted intents align correctly with user messages.  This va

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AI/NLP Testing

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How to Approve Intent Model Feedback?

​Steps to Approve Intent Model FeedbackOpen the Conversational AI Persona App and go to "Test". Click Message Validation OR Intent Test Projects.In the "Message Validated" window, a user will be able to view all validated phrases along with their expected intent.​Click the Eye ic

Knowledge Base Article

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AI/NLP Testing

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API Skill

OverviewThe API Skill enables the dynamic workflow node to interact with external systems via API calls. This skill is crucial for fetching, sending, and processing data from external sources, significantly enhancing the capabilities of conversational AI.API skill use casesFetching User Data: Retrie

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Dynamic Workflow