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Bulk Import X Cards

X cards allow you to advertise on X with more attractive, visual, and dynamic content that helps capture your audience's attention with images and videos. You can create multiple X cards at once by using the X Cards Import capability within Sprinklr Marketing (Ads). This will allow you to save

marketing

Knowledge Base Article

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Set up Twitter Cards

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Campaign - Overview Tab

About the Overview TabNote: View Sub-Campaigns in a chronological order in the overview tab of the Campaigns - in descending order based on their creation dates. This provides a clearer and more organized view of the sub-campaigns, allowing you to seamlessly identify and prioritize the most recent o

campaign management

Overview Tab

marketing

Knowledge Base Article

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Introduction

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Apply Macros in Production Dashboards

In this article, you will learn how to apply macros to entities in Production Dashboards. This will allow you to apply changes to a message, a SAM asset, or other entities in your dashboard, all at once.How it worksNavigate to the Production Dashboards.In the Production Dashboard screen, hover over

Apply Macro

macro

marketing

Macros in Production Dashboards

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Knowledge Base Article

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Bulk Actions

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"Total Results for Objective" Metric Details

Leverage this list of relevant metrics for mapping a campaign objective within Sprinklr.While mapping a Campaign Objective within Sprinklr, you can use the Total Results for Objective metrics within Ads Reporting. This metric depicts the total results obtained for your objective, i.e., the standard

marketing

Knowledge Base Article

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Map Total Results for Campaign Objective

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Ads Reporting Changelog

In this article, you can access the log or record of all notable channel-wise changes made to Ads Reporting Insights in their chronological order. Click to access the changelog.Pinterest February 28, 2022Pinterest has migrated its Ads API to v4 with the following deprecations that will reflect withi

marketing

Knowledge Base Article

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Change Log

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Conversation Insights: Best Practices

Below are the best practices you should follow while using Conversation Insights –Brand-specific queriesYou can create queries around your brand to understand the competitive landscape for your brand, and easily identify white spaces & unmet needs.Example – International watch brandInput query(&

Insights

Conversation Insights Best Practices

Conversation Insights

Knowledge Base Article

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Best Practices

RS
Reply Retrieval via Threads Column in the Engagement Dashboard

In the Engagement Dashboard, you can retrieve replies or Threads comments. This article provides you with the details on steps for reply retrieval.Note: If the Threads account was added in Sprinklr before April 22, 2024, make sure to re-add your Threads account to utilize the reply moderation and in

social

Knowledge Base Article

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Threads

SH
Define the Task Due date

Understand the various ways in which you can define your task due dates while defining your user tasks.To define your task due date When you are in the Workflow Engine editor, click the Addition icon and select User Task from the Workflow Option menu. After you define various aspects of the user t

marketing

Task

Workflow Engine

Knowledge Base Article

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Define Tasks in Workflow

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Assign task to the owner / user defined in a Custom Field

Tasks can be assigned to only a single user, a user in a custom field or an external user. Organizations have various ways to define the assignee for these tasks. Some brands have a predefined user for these tasks, while others select the user on the go. For the brands that want to define the users

marketing

Task

Workflow Engine

Knowledge Base Article

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Define Tasks in Workflow

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Assign task to a Group of Users

Tasks can be assigned to a specific user, a group of users or an external user. In this article you can understand how to assign a task to a group of users. Although the task is assigned to only one user, defining task queues as a part of the task allows the users belonging to the task queue to take

marketing

Task

Workflow Engine

Knowledge Base Article

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Define Tasks in Workflow

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Add an End component to a Workflow

An End component is a required object to complete a Workflow. Workflows cannot be deployed throughout the system without this component.To End the WorkflowWhen you are in the Workflow Engine editor, click the Addition icon and select End from the Workflow Option menu.

marketing

Workflow Components

Workflow Engine

Knowledge Base Article

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Flow Actions

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Deploy a Workflow

To Deploy a workflow:Deploying a Workflow can be only done for undeployed workflows.Navigate to the Workflow Builder window, click the Undeployed option in the top right corner, and select Deploy.

marketing

Workflow Engine

Deploy Workflow

Knowledge Base Article

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Workflow Actions

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Paid Initiatives in Editorial Calendar

View & Engage with Paid InitiativesOn selecting Paid Initiative as the desired content type while configuring view settings, you can view all your Paid Initiatives in Sprinklr’s Editorial Calendar. Paid Initiative as a content type is only available for the views mentioned in this article.To Na

Editorial Calendar

marketing

Paid Initiatives

Knowledge Base Article

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Paid Content

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Primary Views in Production Dashboards

When navigating to a production dashboard for the first time, new users always land of default view of the production dashboard and are forced to switch to a custom view to start utilizing the production dashboard. Now, users can define Primary views for production dashboards that can replace defaul

marketing

Knowledge Base Article

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Views in Production Dashboards

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Campaign - Add Content

From the Campaign details view, you can add content such as messages, message ideas, sub-campaigns, events, tasks, etc, on the go. The Campaign details view gives quick access to add content by consolidating all the content creation-related actions on the top-right corner of the screen. To Navigate

campaign management

Create Message

marketing

campaigns

+1

Knowledge Base Article

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Functionalities

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Create new Content Templates

How to create content templates?Click New Content Template in the top right corner of the Content Templates window. Provide a name for your template in the Template Name field.Select the channel for which you are creating the template in the Account Type field. If you want the template available for

marketing

Content Templates

Knowledge Base Article

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Create New Content Templates

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Create repeating events in the Editorial Calendar

Set up a recurring event to automate planning and save time. Recurring Events repeat over a specified interval of time. You can schedule them from within the Editorial Calendar using the "Repeat Event" function. In this article, you will learn how to create a recurring event.To Schedule Re

Editorial Calendar

marketing

Event

Knowledge Base Article

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Events in Calendar

RS
Campaign - Visual Briefs

OverviewThe Visual Brief tab in the Campaign Details window, lets you leverage Sprinklr AI+ to create Visual Briefs for Campaigns. This feature can be used to collaborate on and share campaign ideas visually. You can easily create and share a creative vision and tone for any campaign.​You can add im

marketing

content marketing

Knowledge Base Article

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Introduction

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Multi-Channel Messages in the Editorial Calendar

While viewing a multi-channel message (only applicable on multi-channel posts that are in draft status) within the week and day view in the Editorial Calendar, you can also view the details of multiple channels associated with that particular post. The calendar cards will highlight key information u

Editorial Calendar

marketing

Message

Knowledge Base Article

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Content Creation

SH
Filter out irrelevant data for accurate brand insights in AI Studio

Sprinklr’s AI Studio can be utilized for brand disambiguation purposes. This will involve distinguishing between messages that mention a particular brand and those that do not. For instance, if a message contains the word "apple," it may refer either to the fruit or to the brand "Appl

Insights

AI Studio Use Cases

ai studio

Knowledge Base Article

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Building an AI model to filter out irrelevant data for accurate brand insights

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