Login
Support
Sprinklr
  • Enterprise Offerings
    Sprinklr Digital Twin

    Sprinklr Service

    Overview

    Inbound Voice
    Outbound Voice
    Social Customer Service
    Live Chat Support
    Communities
    Conversational AI Platform
    Conversational IVR
    Knowledge Base Software
    Unified Agent Desktop
    Agent Assist
    Omnichannel Routing
    AI-Powered Quality Management
    Supervisor Console
    Conversational Analytics
    Workforce Management
    Reporting and Analytics
    Omnichannel Surveys
    Guided Workflows
    Service Command Center

    Sprinklr Social

    Overview

    Social Publishing and Engagement
    Employee Advocacy
    Social Marketing for Distributed Teams

    Works Best With

    Social Listening
    Social Advertising
    Conversational Commerce
    Social Customer Service

    Sprinklr Insights

    Overview

    Social Listening
    Competitive Insights and Benchmarking
    Product Insights
    Location Insights
    Visual Insights
    Media Monitoring and Analytics
    Sprinklr Surveys

    Sprinklr Marketing

    Overview

    Content Marketing and Campaign Planning
    Social Advertising
    Marketing Analytics
    Ad Comment Moderation

    Platform

    Overview

    Sprinklr AI
    Sprinklr AI+
    AI Studio
    Security
    Integrations
    Sandbox
    Display
    Presentations
    Active Data Retention
    API
  • CPG
    Financial Services
    Government
    Retail
    Technology
    Telecommunications
    Travel & Hospitality

    Marketing Teams

    Overview

    Crisis Management
    Content Lifecycle Management
    Social Media Management
    Compliant Digital Selling
    Franchise Digital Management
    Executive Reputation Management
    Industry Insights and Competitive Intelligence
    Creative Insights and Production Optimization

    Customer Service Teams

    Overview

    Omnichannel Contact Center
    Customer Self-Service
    Digital Customer Service
    Outbound Campaign Management
    Workforce Engagement Management
    Contact Center Intelligence
    Social Customer Service
    Conversational Commerce
    Proactive Digital Engagement

    Sprinklr for CX Teams

    Overview

    Contact Center Intelligence
    Crisis Management
    Customer Feedback Management
  • Unified-CXM
  • Customer Stories
    Sprinklr Champions
    Sprinklr Community
    CXUnifier Awards
  • Our Story
    Leadership
    Newsroom
    Partners
    Careers
    Investor Relations
    Security & Data Privacy
    Sustainability
  • Sprinklr Social ROI Estimator
    Sprinklr Service ROI Estimator
    AI Maturity Assessment
    CX-WISE
    Analyst Reports
    Sprinklr Demo Center
    eBooks & Reports
    Events & Webinars
    Blog
    Unified-CXM Guide
    Videos
    Forbes Influential CMO 2024
    Our Services
    Training
    For Agencies
    Help Center
    Release Notes
    Contact Us
Pricing
  • Home
  • Search

Can't find what you're looking for?

Ask a question

  • Sprinklr Help Center
  • Search
Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (5.8K)

SH
Sprinklr Homepage for Marketing Personas

As you log into Sprinklr, Homepage provides a personalized space that helps you get started with your work. The customizable homepage would include different widgets such as links to your favorite sections or graphs about the metrics you wish to track or status updates on the team's performance

Persona Apps

Knowledge Base Article

 • 

Sprinklr Home page for Marketing Persona Apps

SH
Create a campaign from a Request

You can create a marketing campaign out of a request.Note: A campaign can only be created out of a request which is submitted for a “Campaign” type of request form.​Create a Campaign out of a RequestGo to the Request Management dashboard via Production Dashboards.Open the tab of the request form thr

campaigns

Requests

Knowledge Base Article

 • 

Entities Creation from Requests

SH
How to view Requests submitted for your Request Form?

You can view the requests submitted via a specific request form from the production dashboard.How it worksClick the new tab icon. Under Sprinklr Marketing → Marketing Section, and click on Production Dashboards within Produce.From the Dashboards dropdown, click on Standard Dashboards and select Requ

Request Forms

Knowledge Base Article

 • 

Entities Creation from Requests

SH
View Version History of Briefs

You can view the Version History for every brief added to a campaign and sub-campaign. Within the version history of a brief, you can view who made changes in the current version and when i.e. the user name along with the timestamp. Any changes made to a brief will be saved as a version.Note:When th

brief templates

Versions Tab

Activity Log

Knowledge Base Article

 • 

Version History of Briefs

SH
Using Quick Publisher for Email Marketing

In this article you will learn how to use Quick Publisher for sending Email Marketing messages.How it worksNavigate to the Quick Publisher by clicking on Create Post within Publish. Select the Email Marketing account(s) you want to publish your content from. Select the email marketing Template,

Email Marketing

publishing

Quick Publisher

Knowledge Base Article

 • 

Execute an Email Marketing Campaign

SH
Creating an Email Marketing Content Template

In this article you will learn how to easily customize email templates that are brand-compliant for your target audience with Content Template Builder’s intuitive and easy-to-use interface.Creating an Email Marketing Content TemplateMake sure that you have the right permissions for creating Content

Content Templates

Email Marketing

Email Templates

Knowledge Base Article

 • 

Execute an Email Marketing Campaign

SH
About Brand Briefs

Brand Briefs are used to give the agency or internal creative team enough information so that they can develop a Brand concept. In this article, you will learn how to add Brand Briefs to a Brand.Attach a Brand Brief to a BrandClick the New Tab icon and select the Brands Product Module, under the Uni

brief templates

brand briefs

Knowledge Base Article

 • 

Types of Brief Templates

SH
Audience targeting in Email Marketing using Profile Lists and Audience Segments

In this article, you will learn how to create profile lists and audience segments to target your audience effectively while running an email marketing campaign.Create Profile Lists by importing leads into SprinklrClick the New Tab icon. Under the Sprinklr Marketing tab select the Marketing section.

Segment Manager

Profile Lists

Email Marketing

Audience Segmentation

+2

Knowledge Base Article

 • 

Execute an Email Marketing Campaign

SH
Manage Brief Templates

Overview From the Brief Designer management page, you are able to edit, delete, clone, and view Brief Templates.Edit a Brief TemplateHover over the Brief Template's Options icon and select the Edit option.​Upon updating the Brief Template configuration, click Save to save your changes. The Temp

brief templates

Knowledge Base Article

 • 

Types of Brief Templates

SH
What are Brief Templates

What is a Brief?A Brief is a document intended to give the agency or internal creative team enough information so that they can develop a concept for the following entity types: Brands, Campaigns, Messages, and Personas. You can attach a Brief as you publish content. What are Brief Templates in Spri

brief templates

Knowledge Base Article

 • 

What are Brief Templates?

SH
How to Configure Smart Ad Rotation Strategy Groups

While creating a Strategy Group, you can configure Smart Ad Rotation for your ads. This allows you to run the best performing Ad Variants for the longest time. You can publish multiple Ad Variants for the same product promotion where you can see the best performing Ads in real-time and have more run

Knowledge Base Article

 • 

Setting Up Smart Ad Rotation

SH
How to Use Fixed Time Intervals in Smart Ad Rotation Strategy Groups

Eliminate the daily, manual task of pausing/starting ad variants and save a lot of your time.You can manually set the time interval based on which you want to rotate your ads. Select the Frequency of Ad Rotation and the Number of Ads to be live simultaneously within each Ad Set. For every interval,

Knowledge Base Article

 • 

Setting Up Smart Ad Rotation

RS
Reference Guide for Sprinklr Marketing

Welcome to Sprinklr Marketing. This is your go-to guide with essential resources to get you started. Getting Started with MarketingLaunch your digital marketing campaigns and implement your use cases in Sprinklr Marketing.Quick Start Guide  Glossary  Setting up Users and User groupsSprinklr provides

Knowledge Base Article

 • 

Reference Guide for Sprinklr Marketing

RS
Building Surveys Using Ask AI+

Ask AI+ is a powerful tool that enables the creation of surveys with AI Assistance. This tool goes beyond just generating surveys; it provides essential support in designing the survey structure, selecting the most suitable question types, adjusting the tone and length, and customizing the survey fo

Sprinklr Insights

20.10

Updated Article

Knowledge Base Article

 • 

AI + Survey Builder

RS
Vanilla Forum - Overview

We are introducing an integration with Vanilla Forum, a customizable platform for building and managing online communities. This integration enables the management of discussions, comments, and community engagement directly within Sprinklr. You will now be able to interact with and moderate content

Knowledge Base Article

 • 

Overview - Vanilla Forum

RS
Configuring Source Selection for Live Chat

Configuring a connector in Data Connectors refers to the process of setting up and configuring how data is exchanged between Sprinklr and external systems. A connector acts as an interface or bridge that facilitates the flow of data between Sprinklr and other platforms (For example CRMs, databases,

Knowledge Base Article

 • 

Configuring Source Selection for Live Chat

RS
Viewing a Discovery

Once a discovery run is completed, you can view detailed insights into the cases analyzed, contact driver groups identified, and perform various actions to refine your contact driver model.Contact Driver Groups OverviewHover over the Options icon next to the discovery run and select View Discovery.A

Knowledge Base Article

 • 

Discovering Contact Drivers

SH
Smart Rules Video Overview

Learn about Smart Rules in Ads Manager that allow you to optimize your ads based on Listening Topics and Live Weather Insights. Smart Rules help to predefine the consumer-based content and activate the campaigns using Smart Rules when market trends are favorable.​

Knowledge Base Article

 • 

Getting Started

RS
About Automated Bid Multipliers

IntroductionAutomated Bid Multiplier is a feature that helps you manage your advertising budgets more effectively by automatically adjusting your bids based on how different audience segments respond to your ads.​Why is it useful?Saves Time: Instead of manually checking reports and adjusting bids/mu

Knowledge Base Article

 • 

Setting Up Smart Bidding

SH
How to Create a Paid Custom Widget

SummaryReporting Insights in Sprinklr centralizes data from all your social channels and accounts. While adding a widget to your Ads Reporting dashboard, you can use the Widget Library to easily customize and add pre-existing templates to your dashboard. You can also use the widget editor, where you

Knowledge Base Article

 • 

Widget

  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100

English (US)

Sprinklr Help Center

Sprinklr Help Center

Privacy
Cookie Preferences
Modern Slavery Statement
Index Egalité
Terms