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Create a Column for Vanilla Forum Discussions

IntroductionUsing the engagement dashboard column, you can view all the posts made on your Vanilla Forum account and engage with the content. This article explains how you can create an Engagement Column containing Discussions of a Vanilla Forum account. Steps to Create a Discussions Column in Enga

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Create Columns and Publish on Vanilla Forum

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Embed the Gallery in Site and/or App (Owned Content)

Once you’re ready to put the Sprinklr Gallery on your site or app, you’ll see the Embed Generator icon . When you click , your unique embed code will be generated.This embed code is unique to your Gallery, is extremely performant and stable, as well as dynamic. Anytime design, content, or tagging ch

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embed gallery

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Gallery

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Gallery Editor

Navigate to the Gallery Editor From Gallery Management, double-click on the Gallery preview.Overview of the Gallery Editor#TermDescription1Designer TabCustomize design experience through standard WYSIWYG controls. Change layout, card type, etc. Your Gallery will dynamically up

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gallery data tab

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Gallery

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Curate Content for Gallery (Earned Content)

OverviewThe data source that powers Gallery is the Engagement Dashboards. That means that all content that you want to be shown in your Gallery must be curated into an Engagement Dashboard Column.   Content Curation for User Generated ContentCreate an Engagement DashboardClick the New Tab icon  and

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curate content for gallery

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Gallery

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Add Web Analytics (Owned Content)

Add Web Analytics tags to the javascript events that are already being generated and exposed in the Developer Tab. This allows you to see things like the click through rates on your Google Analytics or Omniture dashboards.Add Web AnalyticsThis step will be taken care of by the client-side Technical

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Knowledge Base Article

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Gallery

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URL Shortener Permissions

To make sure that new users in your Sprinklr environment are set up with the appropriate access and capabilities to access and view content within URL Shorteners, you'll want to ensure that their role is granted the right permissions. This article covers Role-based URL Shorteners permissions.  

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URL Shortener Permissions

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Shortened links

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Generate Report on Short URL Clicks

In this article, you will learn about how to generate reports on the number of clicks per shortened URL.To Generate a Report on the Shortened URLClick the New Tab icon Space Add New Tab Icon. Under the Sprinklr Social tab, click Reporting within Analyze.From the Reporting Home window, access the des

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Generate Report on Short URL Clicks

Total Clicks

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Track url shorteners

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Filter Task Macros on the basis of Task Queue

Sprinklr supports filtering task macros on the basis of task queues. The steps for this action are mentioned below.Steps to Filter Task Macros on the Basis of Task QueueClick the New Tab icon . Under the Sprinklr Social tab, click Macros within Collaborate.Click Create Macro in the top right corner.

Filter Task Macros

Filter Task Macros on the basis of Task Queue

task macros

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Advanced capabilities with macros

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Status Templates

OverviewStatus Templates are a pre-defined set of statuses that can be saved as a template to be used with new or existing Projects. You can tailor Status Templates to specific Project categories to streamline workflows. Note: The ability to create Status Templates is permission controlled. If you d

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Manage Projects

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Error Grouping

Campaign errors often slow down progress, and scattered, repetitive issues make them hard to resolve. To streamline troubleshooting, Error Grouping in Ads Manager Assistant categorizes errors by type and entity level (Paid Initiative, Ad Set, and Ad) allowing you to quickly identify,

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Ads Manager Copilot

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How to Edit Ad Entities in the Ads Manager

In Sprinklr Ads Manager, you can make changes to a number of properties of your ads. You can edit or replace creatives, insert Tracking Tag URLs or Tracking Pixels, change the scheduling for ads, add tags to categorize and filter ads, select benchmarks, apply rules, and set custom properties at the

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Ad Campaign Management

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How to Ensure Brand Compliance with Ad Approval Paths

Set defined approval paths for your ad creatives and ensure it is approved by everyone needed.Approvals for ad entities can help ensure that your campaigns meet the required guidelines and restrictions before they are published. With a review from an approver, you have greater control over the quali

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Approval Workflows

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How to Set Approval Paths for Ad Campaigns and Creatives

Set defined approval paths for your ad creatives and ensure it is approved by everyone needed.Approvals for ad entities can help ensure that your campaigns meet the required guidelines and restrictions before publication. With a review from an approver, you have greater control over the quality of t

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Approval Workflows

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How to Copy Custom Field Values from Outbound Posts to Ad Variants

You can use the Paid Rule Engine to automatically assign Post custom fields to Ad Variant custom fields. In this article, we will guide you through the actions that can be used to implement this use case.How to Copy Custom Field Values from Outbound Posts to Ad Variants via Paid RulesClick the New T

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Advanced Use Cases

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How to View the Details of a Custom Field

How to View Custom Field DetailsClick the New Tab icon. Under Platform Modules, click All Settings within Listen. Under the Manage Workspace tab, select Custom Fields.On the Custom Fields window, hover over to the Options icon alongside the Custom Field for which you want to view the details and cli

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Create & Manage

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How to View a Custom Field's Activity (Changelog)

To view Custom Field ActivityClick the New Tab icon and go to All Settings. Under Manage Workspace, click on Custom Fields.On the Custom Fields window, hover over to the Options icon alongside the Custom Field for which you want to edit the details and click on Activity.​The Activity pane will open

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Create & Manage

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View Report on Shortened URL Clicks

You can view reports on the number of clicks of a particular shortened URL. Additionally, you now count how many clicks have been made from the particular URL. To View Report on Shortened URL Clicks Depending on the OS you are using, press the below-mentioned keyboard shortcuts 

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View Report on Shortened URL Clicks

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Shortened URL Clicks

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URL Shorteners

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View & Edit User Details

With Sprinklr user settings, admins can view and update properties of their users. Individual users can also view and edit their details if they have the relevant permissions. This article lists down steps on how to view and edit user details in Sprinklr.Steps to view and edit user detailsClick the

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Getting started

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Custom Fields Monitoring and Alert System

The custom field monitoring and alert system in Ads Manager Assistant proactively scans ad entities and identifies anomalies in untagged custom fields (CFs). It uses historical data and compares neighbouring entities to spot inconsistencies, helping users maintain consistent and accurate custom fiel

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Ads Manager Copilot

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How to Edit Ad Creatives in the Ads Manager

To Edit Creatives in Ads Manager1. Click the New Tab icon . Under the Sprinklr Marketing tab, go to the Advertising tab and click Ads Manager within Analyze.2. Click Ads from the Section bar of the Ads Manager window.3. Select your desired Ad(s) by checking the box alongside and click View and Edit 

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Ad Campaign Management