Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (5.8K)

RS
Introduction to Post Voicebot Handling

Voicebots play a crucial role in automating customer interactions and handling basic queries in customer service. However, there are scenarios where further actions are required after the initial interaction with a voicebot. This article explains the possible scenarios for post-voicebot handling ens

Knowledge Base Article

 • 

Post Voicebot Handling

RS
Bulk Prediction

​Note: Before getting started with bulk prediction, ensure you familiarize yourself with the process of Creating a Smart FAQ Model. OverviewThe bulk prediction feature allows you to generate predictions for multiple queries at once on your Smart FAQ models. This functionality streamlines the process

Knowledge Base Article

 • 

Advanced use cases

RS
Create a Column for Vanilla Forum Discussions

IntroductionUsing the engagement dashboard column, you can view all the posts made on your Vanilla Forum account and engage with the content. This article explains how you can create an Engagement Column containing Discussions of a Vanilla Forum account. Steps to Create a Discussions Column in Enga

Knowledge Base Article

 • 

Create Columns and Publish on Vanilla Forum

SH
Apply Filter or Tune an Asset in the Image Editor

Within the image editor, you are able to adjust the brightness, contrast, saturation, exposure, hue, sharpness, noise, sepia, gamma, and stack blur. Additionally, you may select a filter. Here, we have listed the steps to apply a filter and tune an asset in the Image Editor.Steps to tuning an asset 

DAM - SES

Tune Asset in Image Editor in DAM

Apply Filter on Asset in DAM

Social - SES

Knowledge Base Article

 • 

Image Editor

SH
Generate Report on Short URL Clicks

In this article, you will learn about how to generate reports on the number of clicks per shortened URL.To Generate a Report on the Shortened URLClick the New Tab icon Space Add New Tab Icon. Under the Sprinklr Social tab, click Reporting within Analyze.From the Reporting Home window, access the des

experience:space

feature:reporting

Generate Report on Short URL Clicks

Total Clicks

+7

Knowledge Base Article

 • 

Track url shorteners

RS
Create an Engagement Column for Yotpo

IntroductionWith the engagement dashboard column, you can access and interact with all posts on your Yotpo account. This guide details the steps to create an Engagement Column for a Yotpo account.Steps to Create a Yotpo Column in Engagement Dashboard1. Click the New Tab icon in your Sprinklr platfor

Knowledge Base Article

 • 

Create Columns & Publish on Yotpo

RS
Add Support for Google Vertex

Within the “Providers and Models Settings” section, you can integrate and manage Google Vertex using two primary methods: By Sprinklr's provided keys By Own Keys Note: Fine-tuning for Vertex Models in AI+ Studio is currently unavailable.Below is a detailed guide on how to set up and utilize Vertex t

Knowledge Base Article

 • 

Add Support for Google Vertex

RS
Email Notification Templates for Advocacy 

Email Notification Templates within an advocacy program serve as pre-designed email formats that automate notifications to users based on specific actions or events. These templates can be personalized with dynamic variables, enhancing communication's effectiveness. By ensuring consistent, time

Advocacy - SES

Social - SES

Knowledge Base Article

 • 

Platform Configuration

RS
Add a Microsoft App Store Account

You can now use Microsoft App Store as a channel on Sprinklr. Sprinklr supports fetching reviews from MS App Store​ in the engagement column. This article provides you with the steps to add a Microsoft App Store Account on Sprinklr.Steps to Add a Microsoft App Store AccountClick the New Tab&nbs

Knowledge Base Article

 • 

Microsoft App Store

SH
Engagement for Tumblr

Once your account has been added, you can create Tumblr columns in the Monitoring Dashboards. The options available for Tumblr columns include:My PostsA column of Tumblr posts published by your account.TimelineA column will display Tumblr posts in your Tumblr account's timeline. You can restric

Engagement for Tumblr

Knowledge Base Article

 • 

Tumblr

SH
What is Intent Test Project?

OverviewCreating an Intent Test Project allows brands to validate the accuracy of AI intents on user messages and improve the AI intent model based on feedback. By running historical data through the test module, brands can verify if the predicted intents align correctly with user messages.  This va

Knowledge Base Article

 • 

AI/NLP Testing

SH
Polls Management Overview

The Polls feature is a powerful and interactive tool that allows brands to engage with users. This article delves into the benefits of integrating Polls into community products, unveiling their potential to enhance user engagement, drive data-driven insights, foster community building, and facilitat

Community Builder

Community

Knowledge Base Article

 • 

Polls

RS
Smart Compliance Integration in Advanced Publisher

With the integration of AI-powered Smart Compliance in your outbound content, you can ensure your content complies with your brand’s content guidelines, reducing legal risks and maintaining brand integrity.Advantages of Smart Compliance IntegrationLegal and Regulatory Adherence: It ensures that

Knowledge Base Article

 • 

Content Creation

RS
Generating Personalized Links Using Profiles

This functionality enables you to generate customized and trackable links for every contact, making it easier to create survey links specifically designed for individual respondents based on their profile information and metadata. You can choose from individual Profiles, Profile Lists, or more advan

Sprinklr Insights

20.10

Updated Article

Knowledge Base Article

 • 

Personalised Links

RS
Setting Up the Website Distribution with Trigger Conditions

This feature enables you to create and manage website surveys with seamless integration through LiveChat. It offers a flexible setup, allowing surveys to be triggered based on specific conditions, making it easy to gather real-time feedback from website visitors. Additionally, it supports performanc

Sprinklr Insights

20.10

Updated Article

Knowledge Base Article

 • 

Website Distribution

SH
Snapchat Advertising Parity

Learn about Sprinklr's capabilities on Snapchat Advertising that are at par and even better than you can get on the native platform.​Through Snapchat Ads in Sprinklr, you can advertise to an audience of more than 186 million daily active Snapchatters (https://forbusiness.snapchat.com/), allowin

Engagement

paid

Ads Manager

publishing

+2

Knowledge Base Article

 • 

Advertising Channel Parity

RS
Create a Thread in Advocacy

In Sprinklr, Discussion forums are the platforms where users can engage in discussions by posting messages on various topics. These forums are structured as a series of conversations or threads, each consisting of an initial post and subsequent replies. Users can participate in discussions, ask ques

Advocacy - SES

Social - SES

Knowledge Base Article

 • 

Content Curation

RS
Channel Overview- Voice

The Channel Overview Voice report comprehensively analyses the overall Voice Channel's performance, offering key insights into Inbound and Outbound calls, Agent Performance, and Queue Performance. This report helps teams identify trends, evaluate the effectiveness of voice support, and uncover oppor

Knowledge Base Article

 • 

Detailed Dashboards

RS
Workflow Logic Elements

The following topics are available in this article:Update PropertiesDecision BoxGo To Node Add Loop Node Break Loop NodeCall Another Guided WorkflowEmbed Guided WorkflowBusiness Hour Check Various Fields in Business Hour NodeEnd Current WorkflowEnd Execution ​OverviewThis article discusses key w

Knowledge Base Article

 • 

Guided Workflow Canvas

RS
Guided Workflow Screen Components - Slider

Overview The slider element allows you to make selections or adjust settings within a continuous range of values. It is typically represented by a bar that you can move left or right to choose a specific value within the range.Use Cases of the Slider Element in a Guided Workflow:Setting a Budget or

Knowledge Base Article

 • 

Guided Workflow Canvas