Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (5.5K)

RS
LinkedIn Parity: Results Forecasted

The "LinkedIn Parity: Results Forecasted" article explains how LinkedIn’s new forecasting tools help users predict campaign outcomes. It covers features like adjusting forecast details, choosing different time ranges, and seeing metrics for budget and audience segments. This guide is aimed

Knowledge Base Article

 • 

LinkedIn Advanced Capabilities

SH
Access Smart Theme Explorer (Navigation + Permissions)

There are two ways to access Smart Theme Explorer in the Sprinklr platform –Standard dashboardCustom reporting widgetStandard dashboardSmart Theme Explorer as a standard dashboard can be accessed from the Sprinklr launch pad. Click the New Tab icon. Under Sprinklr Insights, click Smart Theme Explore

Smart Theme Explorer Permissions

Access Smart Theme Explorer

Knowledge Base Article

 • 

Getting Started with Smart Theme Explorer

SH
Checklist for Tasks 

In many cases it is not feasible to have multiple tasks as different steps as one task might have certain steps of completion, hence the ability to have a checklist for certain tasks with multiple steps.  How does it work? A task can be created by clicking on “Publishing options” from the task bar p

Knowledge Base Article

 • 

Tasks

SH
Task Third Pane - Overview

When you open a Task in the third pane, you can access in-depth information of the Task including the task overview details and the entities it is associated with.  To navigate to Task Third PaneOpen the My Tasks Dashboard via Production Dashboards. On the Production Dashboards window, hover over

Task

Workflow Engine

Knowledge Base Article

 • 

Tasks

RS
Create a Link Type Post in Advocacy

Link-type posts are the type of posts that are created using only a Link (URL) and they don’t contain any explicitly added Image/Video. How Link Type posts are different from Media Type Posts The most striking difference between Link-type posts and Media-type posts is the availability of Share funct

Advocacy

Advocacy - SES

Social - SES

publishing

Knowledge Base Article

 • 

Content Curation

RS
Live Chat (Advocacy)

The Sprinklr Advocacy live chat is a communication tool that facilitates messaging between users over the internet. Advocates can utilize this feature to communicate with the support team, seeking assistance with understanding features or addressing any doubts they may encounter while using the advo

Advocacy - SES

Social - SES

Knowledge Base Article

 • 

End Users

SH
Stacked Bar widget

The Stacked Bar widget is a type of chart that represents data with multiple categories or groups and compares the total value of each category while also showing the relative contribution of subcategories to that total.In a Stacked Bar chart, the categories are represented by horizontal bars that a

Stacked Bar Widget

Knowledge Base Article

 • 

Types of Widgets

SH
How to resolve microphone issue

Sometimes due to system, device and network issues, agents or customers may report voice loss during their ongoing conversations. At that time as a primary action, it becomes most important for the agent to ensure whether they are connected properly to the device.If the agent is facing issues regard

Knowledge Base Article

 • 

Setting up Agent Persona

RS
Automated Ads: Activity Log Enhancement​

Automated Ads Activity Log feature enhances your ability to track and audit changes made to Automated Ads campaigns and feed data within Sprinklr. ​This feature provides a comprehensive audit trail, distinguishing between dynamic and static changes, which aids in diagnostics and ensures transparency

Knowledge Base Article

 • 

Advanced Use Cases

RS
Enhanced Modern View for Inbound Window in Distributed

With the v.19.8 release, Sprinklr Distributed is endowed with an enhanced UI that provides a fresh look to the platform. In this article, we provide you with the details of the changes you will view in the Inbound window within Distributed. To be able to use the enhanced Distributed modern view, you

Social - SES

DST - SES

Knowledge Base Article

 • 

Miscellaneous (Distributed User)

RS
View Activity ​Details for Published UGC Assets

With the Published Activity support for user-generated content, you can monitor the publishing activity of UGC assets, identifying which social accounts have posted the content and the corresponding market or region​. Steps to View Activity ​Details for Published UGC Assets​Click the New Tab icon .

Social - SES

UGC - SES

Knowledge Base Article

 • 

Advanced Use Cases

SH
Default Date Filter on Different Reports

Date Filters are present at the widget level and help you sort the data according to the metric/dimension added in the date filter. It means that cases will populate according to that date filter.For example, if the case count is plotted with the date filter added in the widget as Case Creation Time

Knowledge Base Article

 • 

Reporting Entities and its Relation

SH
Crop an Asset from Image Editor

In the asset manager, you can crop your asset by a specific aspect ratio or use the handy Recommended Size for to specify channel. You may also choose whether the crop orientation is portrait or landscape. In this article, we have listed steps to crop an asset in the Image Editor.Steps to navigate t

Crop Asset in DAM

DAM - SES

Crop Asset with Image Editor

Social - SES

+2

Knowledge Base Article

 • 

Image Editor

SH
Apply Filter or Tune an Asset in the Image Editor

Within the image editor, you are able to adjust the brightness, contrast, saturation, exposure, hue, sharpness, noise, sepia, gamma, and stack blur. Additionally, you may select a filter. Here, we have listed the steps to apply a filter and tune an asset in the Image Editor.Steps to tuning an asset 

DAM - SES

Tune Asset in Image Editor in DAM

Apply Filter on Asset in DAM

Social - SES

Knowledge Base Article

 • 

Image Editor

RS
Add Gamification Points Multiplier in Advocacy

In the Sprinklr advocacy site, advocates get gamification points if they share a post, and the post is engaging to their followers. Admins can leverage the "Gamification points multiplier" feature in the publisher to assign higher point values to specific posts that they want advocates to

Advocacy - SES

Social - SES

Knowledge Base Article

 • 

Content Curation

SH
How to Create & Manage Boards in Ads Manager

Saved Boards in the Ads Manager allow you to save all the details of an Ads Manager view, including column configuration, column width, and applied filters. By saving a specific view, you will not need to configure a view multiple times manually. Your saved boards can be edited, deleted, or shared f

Knowledge Base Article

 • 

Ad Campaign Optimization

SH
Manage Resources Effectively

In today's environment where customer demands are increasing, and competition is becoming more intense, managing resources is all the more critical. Long wait times, inadequate staffing levels, and poor resource allocation can all result in frustrated customers, leading to a decline in customer

Knowledge Base Article

 • 

Improve Productivity with Supervisor Console

SH
Entity Word Cloud widget

The Entity Word Cloud visualization, similar to a word cloud, is a graphical representation of text data in which the size of each word indicates its frequency or importance within the text. The more frequently a word appears in the text, the larger it appears in the word cloud.To create an Entity W

Entity Word Cloud Widget

Knowledge Base Article

 • 

Types of Widgets

SH
Area widget

An Area widget is a graphical visualization widget that displays a chart of data points over time. The chart is usually in the form of a filled line graph, where the area below the line is colored to emphasize the extent of change in the data visually. The X-axis typically represents time, and the Y

Area Widget

Knowledge Base Article

 • 

Types of Widgets

RS
Co-browsing Recording

Training and Quality Assurance, Compliance and Audit.​It serves purposes such as security monitoring, assessing agent performance, and deriving insights for improvement.  Enablement: To access and view these recordings in the Care Console, please reach out to support at tickets@sprinklr.com.

Knowledge Base Article

 • 

Co-browsing