Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (5.5K)

SH
Compose Facebook Click-to-WhatsApp Ads

You can use WhatsApp as a destination for your Facebook Conversion or Traffic campaigns within Ads Composer. Clicking on the ad call to action (Send WhatsApp Message) will send users from their Facebook feed to the WhatsApp chat where they can engage with your business.Use CasesCustomers can directl

Knowledge Base Article

 • 

Facebook Ad Formats

RS
Data Connector - Setting up the Persona App

Before you Begin:In standard persona apps, the Data Connector isn't initially visible. This article provides a walkthrough on configuring a persona app to incorporate the Data ConnectorNote: To ensure the feature is enabled, please contact tickets@sprinklr.com and provide the Partner ID and Name. If

Knowledge Base Article

 • 

Entity Studio

SH
Ad Comment Moderation for Pinterest

Learn about the new Pinterest comment moderation capabilities in Sprinklr and how you can use them to monitor and manage all comments and replies within Sprinklr.What Comments can we get?What actions can we take?NotesThe table below provides you with information about the types of comments that can

Pinterest

Ad Comment Moderation

Advertising

Knowledge Base Article

 • 

Pinterest

RS
Stack by Field in Kanban View

OverviewThe Kanban view is useful for visualizing and optimizing workflows. It’s designed to maximize efficiency and accurately visualize the flow of tasks. Kanban boards organize tasks by using stacks. Stacks are a group of tasks, in card format, that are stacked under particular fields based on ei

PM_TASK_KANBAN_VIEW_2

PM_GENERIC_2

Knowledge Base Article

 • 

Task Kanban View

SH
Send Text Asset via Auto-Response for WhatsApp Business

You can use a Text Asset Template when replying to WhatsApp messages in Agent Console by configuring it as an Auto-Response in Rule Engine. You can configure an auto-response rule by choosing a text asset reply template in Rule Engine. This will help you trigger automatic response to customer messag

Knowledge Base Article

 • 

Trigger Bulk Campaigns

SH
Trending Entity Word Cloud widget

Reduced time to insights with automatic detection and visual representation of trending and fading nature of top entities.The Trending Entity Word Cloud widget is an insightful word cloud visualization that will help you discover what conversations are trending and fading around topics important to

Trending Entity Word Cloud Widget

Knowledge Base Article

 • 

Types of Widgets

SH
How to Add Multiple Ad Account Users with Multiple Authorization Tokens

Currently, users lack visibility regarding the deactivation of their accounts (such as Ad Accounts and Social Pages) and face difficulties with continuous disconnections in Sprinklr's system. The lack of awareness about when the account deactivates results in users failing to reactivate their a

Knowledge Base Article

 • 

Advertising Accounts and Permissions Video Overview

RS
Amazon Ads Reporting: Metrics and Dimensions

Sprinklr has seamlessly integrated Amazon Sponsored Ads Reporting into its platform, enhancing your ability to analyze data for sponsored campaigns. This new feature supports Sprinklr's strategic growth into retail advertising, beginning with Amazon. To help you make the most of this integratio

Knowledge Base Article

 • 

Advanced Use Cases

SH
LinkedIn Audience Study

Audience Studies provide real-time insights into how audiences engage with content and brands on LinkedIn. Marketers and Advertisers can use these audience insights to make smarter decisions that lead to improved ROI for their advertising campaigns.Note:Audience Study is only supported for LinkedIn 

Knowledge Base Article

 • 

LinkedIn Advanced Capabilities

SH
How to Manage Custom Metrics in Reporting

Similar to the standard metrics used in reporting widgets, you can create your own metrics across all reporting dashboards within Sprinklr. You can use these metrics to collect and analyze data that reporting doesn't automatically track. Custom metrics offer much more dynamic reporting capabili

Knowledge Base Article

 • 

Manage Custom Metrics

RS
Managing Content : AI Agent

When managing uploaded content sources, you have various actions at your disposal. Hover over the Options icon on the left of your content source, then choose:Content SourcesViewDetailsEditUpdateVersionActivate/DeactivateAdd TagsDownloadParsedFileDeleteKnowledge BaseYesNoNoYesYesYesYesDocumentYesNoY

Knowledge Base Article

 • 

Knowledge Content

RS
Instagram - API Capabilities and Limitations in Sprinklr Distributed

In this article, we will cover the capabilities and limitations of Instagram Business accounts within the Sprinklr Distributed platform. Instagram has deprecated the Instagram Platform API that allows Sprinklr to support Instagram Personal Profiles in March 2020.Instagram - API Capabilities and Limi

Distributed

Instagram Capabilities in Distributed

Social - SES

Instagram in Distributed

+1

Knowledge Base Article

 • 

Channel Limitations (Distributed)

RS
Compose Meta Marketing Messages for WhatsApp

The Marketing Messages objective in Meta campaigns helps you deliver marketing messages to people more likely to engage in conversations with your business on WhatsApp. You can create and manage these campaigns directly from Sprinklr. In this article, we’ll guide you through creating a Marketing Mes

Knowledge Base Article

 • 

Facebook Ad Formats

RS
Snapchat Public Profiles

Advertise on Snapchat and reach a wider group of audience.​Snapchat is a camera and messaging app that connects people to their friends and the world. With Snapchat Ads, you can reach a global audience and drive meaningful results. Sprinklr supports ad publishing and reporting from your Snapchat ad

Knowledge Base Article

 • 

Setting up Snapchat in Sprinklr

SH
Step-by-step overview for an Email Marketing Campaign

In this article, you will learn the step-by-step overview of the entire process for running an Email Marketing campaign in Sprinklr. 1. Create a campaignCreate a campaign or modify the existing campaign to send it across to the segmented users.2. Importing leads into SprinklrGather valuable leads by

audience

Targeting

Email Marketing

Email Templates

+1

Knowledge Base Article

 • 

Setting up Email Marketing 

SH
Metrics and dimensions: Use cases

As PR and Corporate Comms professionals, your key job function is Reputation, i.e. the brand image that you work hard to build and the brand perception that others have. And effective Reputation management begins with measuring your PR efforts accurately. Releasing press releases or having articles

Knowledge Base Article

 • 

Metrics & Dimensions

SH
Geo Map Widget

A Geo Map widget provides an easy-to-understand visual representation of data across different geographic regions. Each country is represented by a shade to reflect the value of the data being displayed.To add a Geo Map widgetNote: The Geo Map widget can be added to any custom Listening dashboard if

Geo map widget

Knowledge Base Article

 • 

Types of Widgets

SH
Create Language groups for your message

In this article, you will learn how to create language groups to quickly translate all your messages into languages of your choice instead of selecting all languages individually every time you create localized copies.How to create a Language Group?Navigate to the Localized Copies tab in the Advance

Language Groups

Knowledge Base Article

 • 

Content Localisation

RS
Entity List Template and Auto-Suggest Type-Aheads

OverviewSprinklr's Entity List Template and Auto-Suggest Type-Aheads features help elevate user interactions during live chat session by streamlining the process of finding relevant information and responding to queries, making the live chat experience more efficient and user-friendly.Entity List Te

Knowledge Base Article

 • 

Rich Text Assets

RS
Android - v12.1.0

This article walks you through the step-by-step process of integrating Sprinklr Messenger (Live Chat) with your Android mobile app.​Note: Before you begin, note the following requirements:Sprinklr Messenger requires a minimum Android API level of 24.Sprinklr Messenger for Android supports compileSdk

Knowledge Base Article

 • 

Native 12.1.0