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How to Apply Ads Web Analytics to URL Parameter Fields in Ads Composer

This article will cover the application of Web Analytics from Ads Composer in the URL parameter field of an Ad Variant. This is applicable for Facebook channel ads with any of the below two criteria:Any Post Type of Store Visits or Product Catalog Sales ad objective.Collection Ads of any ad objectiv

Paid Web Analytics

Web Analytics

tracking

Knowledge Base Article

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Apply Web Analytics to URL Parameters Field

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Facebook Workplace Capabilities and Limitations

To utilize the Facebook Workplace channel to its maximum potential, you need to be aware of its capabilities and limitations. Here we list all the capabilities and limitations regarding Facebook Workplace in Sprinklr.Engagement Capabilities and LimitationsCapabilitiesSprinklr SupportedView Facebook

Knowledge Base Article

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Getting Started

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Project Analytics

OverviewProject Analytics provide detailed insights into your Tasks at the Project level. You can use this feature to gain insights into task distribution across users and teams, analyze Project progress and identify trends affecting task progress. Managers can use Analytics to keep a bird’s eye vie

Knowledge Base Article

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Project Level Analytics

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Message Classification Model

The Message Classification Model identifies and categorizes phrases within case conversations according to predefined quality parameters. Based on the set scoring logic, quality scores are then populated on the platform.Supported LanguagesThe model supports English, French, Spanish, German, Arabic,

Knowledge Base Article

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Agent Quality Models

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How to Generate Headlines & Descriptions with AI+

Introduction  In the dynamic world of content creation, staying ahead of the curve has never been more critical. Enter Sprinklr AI+, your trusted companion in the realm of content generation. Harnessing the power of cutting-edge artificial intelligence with ChatGPT to empower creators, marketers, an

Knowledge Base Article

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Content Generation

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How to Take Actions based on AI Creative Insights using Rules

Users can now pause ads containing unenriched creative that is not brand-compliant using the Rule Engine. This feature utilizes a new field called 'Enrichment Status', which includes two parameters at the ad variant level: Creative Insights: Logo PresentCreative Insights: Brand PresentThe

AI-Powered Creative Insights

Knowledge Base Article

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Advanced Use Cases

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Command Center: Support for Conversation Insight

The Sprinklr Display-powered Command Center offering now supports Conversational Insights, you can now leverage AI-powered clustering capabilities to generate rich consumer insights and content ideas by discovering unknowns and ensuring your content resonates with your audience. You can now automati

Command Center: Support for Conversation Insights

command center

Conversation Insights

Knowledge Base Article

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Display and Presentation

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How to Create a Google Analytics 4 WebAnalytics Profile

Note: 1.For Google Analytics 4, Web analytics setup would be similar to that of Google Analytics. 2.Existing Google Analytics would work for Google Analytics 4 as well.​You can create a new Google Analytics Profile in Sprinklr Web Analytics.​1. Click the New Tab icon. Under Governance Console, click

Knowledge Base Article

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Setting Up Google Analytics 4

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Production Dashboards Permissions

The following Role-level permissions are applicable for the users in the environment who are required to view and take action on content within the Production Dashboard.Production Dashbaords — PermissionsTypeCategoryPermissionDescriptionSetupProduction DashboardViewProvides users the ability to acce

Permissions

Production Dashboard

Knowledge Base Article

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What is Production Dashboard?

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Pacing Control Strategy Group Video Overview

Learn about how to easily monitor campaign pacing and control budgets without the need to manually track spend using Strategy Group Pacing Control.

Knowledge Base Article

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Overview

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Use Touchscreen Enabled Display

Sprinklr's Touchscreen enabled Display allows you to interact with your charts, helping you gain additional insights with no additional setup required. You will be able to explore the data behind that segment, based on a list of dimensions. Touchscreen Display support includes the ability to dr

Knowledge Base Article

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Display and Presentation

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Reddit reporting glossary

The Reddit Reporting Glossary is intended to provide comprehensive definitions of all available Metrics and Dimensions.​​Reddit reporting glossary​FunctionalitySprinklr SupportedReddit Hourly Page ViewsIt will display the hourly page views available for the Reddit account.Reddit Page ViewsIt will di

Knowledge Base Article

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Reporting on Reddit

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Reddit Advertising Parity

Learn about Sprinklr's capabilities on Reddit advertising that are at par and even better than you can get on the native platform.Last reviewed: 17th Feb 2025Last updated: 17th Feb 2025 Notes: The last reviewed date denotes when the article was reviewed for any changes.The last updated date den

Knowledge Base Article

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Advertising Channel Parity

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Share Likelihood Score

The Share Likelihood Score, calculated on the basis of previous activities, tells the probability of a customer sharing the brand content publicly on social media channels. For example, if your customer has shared the brand post publicly on their wall in the past, the likelihood score on the ne

Knowledge Base Article

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Case Third Pane

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Dynamic Image Template Text Editor: Enhancements and Migrations

OverviewWe are excited to announce important updates to our Dynamic Image Template (DIT) system following the 19.8 deployment (August End Release). This update includes a transition from the old text editor to a new, advanced text editor. Below, you'll find details about the changes and how the

Knowledge Base Article

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Create and edit Dynamic Image Template

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Create Reclame Aqui columns in the Engagement Dashboards

Using Reclame Aqui you can share information and reviews on social business, customer service, and reputation. If you use Reclame Aqui from the Sprinklr patform, you can not only track the engagement on the channel, but also get reporting on the activities on the channel from your account. This arti

Reclame Aqui columns in Engagement Dashboards

Reclame Aqui

Create Reclame Aqui columns

Knowledge Base Article

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Reclame Aqui

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Add a Reclame Aqui account

Reclame Aqui is a website that you can use to post complaints about products and services offered by various companies. Reclame Aqui is also a platform for sharing information and reviews on social business, customer service, and reputation. If you are using Reclame Aqui, you can use it from the Spr

Add an Reclame Aqui account

Add Reclame Aqui account

Reclame Aqui

Knowledge Base Article

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Reclame Aqui

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Customer Availability Manager

In countries with multiple time zones, such as Germany and Mexico, aligning agent availability with customer contactable hours is difficult due to regional business hour differences. This challenge can lead to calls being made outside customer business hours, risking non-compliance and customer diss

Knowledge Base Article

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Customer Availability Manager

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Source Citation

IntroductionIn this article, we will illustrate the metadata provided against each of the file types, once they are fetched. Note: To understand the Generative AI responses, visit this article: Understanding Generative AI Responses. Types of sourcesKnowledgebaseFor content from a knowledge base, KB

Knowledge Base Article

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Setting up FAQ+ bot

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Manage Time Off Types

Managing Time Off types is essential for efficiently handling the various time off requests submitted by agents. Time Off types can include categories such as casual leaves, earned leaves, sick leaves, and more. Workforce Managers create and manage them, depending on the organization's requirements.

Knowledge Base Article

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Time Off Management