Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (6K)

SH
Navigate through the Persona Application

OverviewIn this article, we will talk about the different sections present in the conversational ai persona application.Let's BeginSwitch to the Conversational AI Applications tab where you can either create a new application or make changes to the existing ones.Click the desired application ca

Service

Knowledge Base Article

 • 

Conversational AI Persona Application

RS
Sharing Settings in Data Connectors

The upgraded sharing settings for Data Connectors in Sprinklr allow adminstrators to control who can access and who can view or edit data connectors and segments. You can now manage the visibility of data connectors and segments more effectively, ensuring better alignment with specific access needs.

Service

Knowledge Base Article

 • 

Sharing Settings in Data Connectors

SH
Language Analysis widget

A Language Analysis Widget is a graphical representation of data that can be used to visualize the Language distribution of a particular metric. It also provides a distribution of Sentiment in a stacked form. To create a Language Analysis widgetTo plot a Language Analysis widget, you can use any exi

Insights

Language Analysis Widget

Knowledge Base Article

 • 

Types of Widgets

SH
Location Analysis widget

A Location Analysis Widget is a graphical representation of data that can be used to visualize the Location distribution of a particular metric. It also provides a distribution of Sentiment in a stacked form. To create a Location Analysis widgetTo plot a Location Analysis widget, you can use any exi

Insights

Location Analysis Widget

Knowledge Base Article

 • 

Types of Widgets

SH
Widget visualization type - Column

With Columns, you can present the information in a clear and straightforward manner for the audience. Column charts are often considered the most effective type of data visualization, as they utilize our natural ability to comprehend height, unlike many other types of visualizations that may necessi

social

Reporting - SES

Social - SES

Knowledge Base Article

 • 

Data visualisation types

RS
X Poll Insights

You can leverage X insights to learn more about overall trends across your followers and understand how your poll is performing with your audience. You will be able to report on X Polls, by drilling down into the poll results and options, percentage of votes in each poll option, etc.Poll InsightsMet

social

Knowledge Base Article

 • 

Report on X activities

SH
Create a Facebook Branded Content Post

Branded content refers to Facebook Posts featuring a third party brand, product, or sponsor. When publishing through a verified Facebook Page, other verified accounts can be selected to publish with as branded content. You can use this feature to publish content in conjunction with other verified Fa

social

Knowledge Base Article

 • 

Create a post on Facebook

RS
Making Customer Calls at the Best Time (Call Optimization in Voice Campaigns)

Introduction Imagine calling a friend at the right time when they’re free and happy to chat. Businesses want to do the same with their customers. By picking the best time to call, they can: Make customers happierSave money​Increase likelihood of salesBoost call successGet better feedbackBetter agent

Service

Knowledge Base Article

 • 

Scheduled Time to Call

SH
Share a Contact Card with Viber Community

Anyone can create a Community on Viber. A Community is a group of up to 1 billion members that can be used for any purpose, from hobby groups and fan clubs to professional circles and more. Communities can be public or kept to a group of people who all know each other. For better engagement, you can

experience:space

channel:viber

Viber

article:howto

+6

Knowledge Base Article

 • 

Engage, publish and report on Viber

RS
Notifications and Email Templates

This article provides a comprehensive guide to managing notifications and email templates for the Reward Engine in Advocacy. It includes details about notification types and email templates and step-by-step guidance on enabling and customising these features to improve user engagement. Email Templat

Advocacy - SES

social

Social - SES

Knowledge Base Article

 • 

Notifications and Email Templates

SH
Pinterest Channel Capabilities and Limitations

Pinterest CapabilitiesCapabilitiesSprinklr SupportedNotesFor details on media recommendations, see Pinterest Media Recommendations.Change Profile PhotoNoAPI LimitationChange Board Cover PhotoNoAPI LimitationPublish PhotoYesPublish VideoYesPublish LinkYesEdit Board name and/or descriptionNoAPI Limita

social

Pinterest

Capabilities and Limitations

Knowledge Base Article

 • 

Setting up Pinterest account in Sprinklr

RS
Creating Non-Redeemable Rewards

This article provides a step-by-step guide for creating non-redeemable rewards in the Reward Engine. Admins can define reward properties and effectively organise rewards for their intended purpose, such as leaderboard recognition or special achievements.Learn how to create Non-Redeemable RewardAcces

Advocacy - SES

social

Social - SES

Knowledge Base Article

 • 

Create Rewards

RS
Favorite Projects

OverviewYou can mark your most used or important Projects as Favorites for ease of access. Doing this pins these Projects to the top of your Portfolios window where you can navigate to them more easily. There are two ways of marking a Project as a Favorite. You can do it through the Portfolios windo

PM_PORTFOLIOS_2

PM_GENERIC_2

Knowledge Base Article

 • 

Manage Projects

RS
Guided Workflow Screen Components - Phone Input

OverviewThe Phone Input component is used to collect phone numbers from users while ensuring they enter valid and properly formatted phone numbers. This component supports default country code functionality, simplifying the user experience by automatically pre-selecting the appropriate country code

Service

Knowledge Base Article

 • 

Guided Workflow Canvas

RS
Guided Workflow Screen Components - Custom Field

Overview The Custom Field Input component streamlines the process of fetching and modifying custom field values by enabling direct updates through user input. It supports updating custom fields across three asset classes, Profile, Case, and User, thereby allowing users to specify and update fields b

Sprinklr Service

20.10

Service

Updated Article

Knowledge Base Article

 • 

Guided Workflow Canvas

RS
Guided Workflow Screen Components - Toggle

OverviewA toggle is a versatile user interface element that enables users to switch between two distinct states, typically "on" and "off" or "enabled" and "disabled." It functions like a switch, allowing users to easily activate or deactivate features or options within a workflow. Toggles are common

Service

Knowledge Base Article

 • 

Guided Workflow Canvas

RS
Guided Workflow Display Components - HTML Display

OverviewThe HTML Display option allows you to incorporate and customize additional content, enabling the creation of rich, visually appealing descriptions to enhance the guided workflow. You can use HTML tags within the designated section to format and style the content as needed.To make the individ

Service

Knowledge Base Article

 • 

Guided Workflow Canvas

RS
Guided Workflow Custom Components - Loop Form

OverviewA loop form is a component that allows you to iterate over a set of fields dynamically, making it easier to manage processes involving multiple items. The loop form dynamically generates separate forms for each item in a process based on the number of items selected. This enables users to in

Service

Knowledge Base Article

 • 

Guided Workflow Canvas

SH
How to Apply Ads Web Analytics in the Ads Composer

This article will cover the application of web analytics from ads composer. Using Sprinklr Paid Web Analytics, you can append tracking strings to Web URLs contained within marketing campaigns in order to track user behavior after a user has clicked on the URL from a social media platform.To Apply We

Paid Web Analytics

marketing

Web Analytics

tracking

Knowledge Base Article

 • 

Apply Web Analytics

SH
Publish to TikTok Business on Distributed

You can leverage Sprinklr's key publishing capabilities to enhance the content you publish to your TikTok Business Account. This article provides a comprehensive overview of the specific features and functionalities available for publishing on TikTok, helping you craft content that performs optimall

Publish to TikTok Business on Distributed

Social - SES

TikTok Business on Distribute

TikTok Business on Distributed

+1

Knowledge Base Article

 • 

Publishing & Calendar (Distributed User)