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In-line edit content in dashboard

In this article, you will find out how to edit the entity details in the list view of Production Dashboards.How it worksDouble-click on the required field and update the information:Supported fields for In-line editingEntityDescriptionMessagesFields that you can in-line edit within the Outbound Mess

List View

marketing

In line Editing

Production Dashboard

Knowledge Base Article

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Production Dashboard Actions

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Initiate Workflow Automatically on your Media Assets

Create an initiate workflow rule to trigger workflows on all Media Assets. This way you can automate the process of initiating workflows in bulk on assets based on certain well-defined conditions. Users will need to set up the rule and enable it. Once the rule is enabled, all the media assets satisf

marketing

assets

Workflow Engine

initiate workflow

Knowledge Base Article

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Automate your Workflow

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Manage Columns in Production Dashboard

In this article, you will learn how you can manage columns in your Production DashboardEnable/disable columns in production dashboardsNavigate to the Production Dashboard List or Kanban ViewFrom the Dashboard Bar of the Production Dashboards window, click the Manage Columns icon. Select the Colum

marketing

Manage Production Dashboards

Production Dashboard

customize columns

Knowledge Base Article

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Manage Columns

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Tags in Production Dashboards

In this article, you will learn how to view your Custom Dashboards under different tags and how to create/edit their tags.What are tags?Tags are used to categorize your Production Dashboards into different collections. They cannot be applied to any Standard Production dashboard while multiple tags c

marketing

Production Dashboard

Knowledge Base Article

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Advanced Functionalities

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Sort Content in Production Dashboard

In this article you will learn how content can be sorted according to different properties in List and Kanban view of the Production DashboardHow it worksNavigate to the Production DashboardsFrom the Dashboard Bar of the Production Dashboards window, click Sort By.Select the desired dimension from t

marketing

Sort Grouping Dimensions

Manage Production Dashboards

Production Dashboard

+1

Knowledge Base Article

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Production Dashboard Actions

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Clone a Production Dashboard

In this article, you will learn how to clone a Production Dashbaord.Clone a Production DashboardNavigate to the Production Dashboards.Click on the ellipses in the top right corner of the production dashboard screen.Select Clone Dashboard from the dropdown menu.After filling in the name of the new da

marketing

Manage Production Dashboards

Production Dashboard Actions

Production Dashboard

+1

Knowledge Base Article

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Production Dashboard Actions

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How to add quick filters?

Save time by utilizing quick filters, which enable you to save your filter configurations for easy reuse whenever you need to apply the same filter settings. In this article, you will learn how to create Quick Filters in the Production Dashboard.To Add Quick FiltersNavigate to the Production Dashboa

marketing

quick filters

Production Dashboard

Knowledge Base Article

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Advanced Filtering

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Ad Creatives in Editorial Calendar

View & Engage with Ad CreativesOn selecting Messages as the desired content type while configuring view settings, all your Ad Creatives will show up along with other messages and dark posts. Any creative produced via the Creative Library will show up in the Messages content section like any othe

Editorial Calendar

marketing

Ad Creatives

Knowledge Base Article

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Paid Content

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Advanced Filtering in Production Dashboard

In this article, you will learn how to apply advanced filters on entities in Production DashboardAbout Advanced FilteringMaximize your filtering options in the Production Dashboards by utilizing advanced filtering during Tab Configuration. Additionally, you can apply advanced filters directly while

marketing

Manage Production Dashboards

quick filters

Filtering

+1

Knowledge Base Article

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Advanced Filtering

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Export Production Dashboard

In this article, you will learn how to Export a Production Dashboard.Share the Production Dashboard ExternallyClick on the Export button in the top right corner of the window. Provide name to your export file.Select the format as Excel or CSV. Click on Export to receive the Export of the dashbo

marketing

Production Dashboard

share dashboard

export

Knowledge Base Article

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Imports and Exports

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About Vanity URLs

A vanity URL is a unique web address that is branded for marketing purposes. It is easy to remember, share and can be used for publishing. Sprinklr supports two types of vanity URLs: Sprinklr Vanity URLs and third-party Vanity URLs which can be created with the pro domain of a URL shortener. Sprink

experience:space

cloud:core

vanity urls

vanity urls general

+3

Knowledge Base Article

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URL Shorteners

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Manage URL Shorteners

Once you have added a URL Shortener within Sprinklr, you can view and edit your URL Shortener details and deactivate/activate or remove the URL Shortener permanently.To Edit a URL ShortenerClick the New Tab icon . Under the Sprinklr Social, click All Sett

experience:space

Deactivate a URL Shortener

Manage URL Shorteners

Insights

+11

Knowledge Base Article

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URL Shorteners

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Adding a Shorten URL in a Publisher

When you want to gain traffic to your post, great content is only half the battle you have won. No matter how much effort you put to make the content user-friendly and shareable, getting the right number of hits and clicks is what matters the most. If the target audience doesn’t click on your post,

experience:space

Adding a Shorten URL in a Publisher

Insights

social

+9

Knowledge Base Article

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URL Shorteners

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Manage Account Groups

From the Account Groups management window, you are able to edit, view activity and delete Account Groups. To Edit an Account Group Click the New Tab icon . Under the Governance Console, click All Settings within Platform Setup. In the

experience:space

cloud:core

social

Delete an Account Group

+9

Knowledge Base Article

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Account

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Add a Status

Click the New Tab icon  and select Settings under the Social Core Cloud.   Next, click Status.   In the upper right corner, click Add Status.   Enter a Status Name and a Display Name.   Select

experience:space

marketing

Insights

article:howto

+6

Knowledge Base Article

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User Management

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Locked out of Sprinklr using the wrong username and password combination

Overview By default, there is virtually no limit on the amount of incorrect logins a user can perform. However, this can be customized and set to look a user out after a designated number of incorrect logins. If you wish to implement this feature, please contact your Account Manager. If a user is l

marketing

Insights

social

Service

+3

Knowledge Base Article

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User Management

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Activate a Deactivated User via Email

Sprinklr will send an email for all automatic deactivated users. This email will allow users to re-login with an expirable link. In other words, we will send an email with a reactivation link to users who are getting deactivated because of auto-deactivation capability. With a reactivation link, user

marketing

Insights

Activate User

social

+2

Knowledge Base Article

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User Management

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Customize the Start Day of the Week in Editorial Calendar

You can customize the start day of the week in Editorial Calendar as per your requirements as the week in different geo-locations starts on different days. For example, in the US, the week starts on Sunday and in Europe, the week starts on Monday. Customizing the week's start day will enable yo

Editorial Calendar

marketing

Knowledge Base Article

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Calendar Views Customization

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Tasks Third Pane - Activity

Sprinklr allows you to track the activity on a task via the tasks third pane.How it worksOpen the My Tasks Dashboard via Production Dashboards. Open the third pane of the task you would like to check the activity on.Go to the activity tab, where you can see the trail of activities or actions taken

marketing

Task

Workflow Engine

Knowledge Base Article

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Tasks

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Navigate to Workflow Engine

There are two simple ways to navigate to  Workflow Engine, given you have Workflow Engine “View” permissions - From the launchpadOpen Sprinklr Marketing -> Marketing Tab -> Workflow Engine under Produce​You can also search for the Workflow Engine from the Search bar:

marketing

Workflow Engine

Knowledge Base Article

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Workflow Engine Basics