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Ads Composer Section 6: Optimization

Leverage Sprinklr's AI capabilities to optimize your bids, budgets and creatives. ​On the Optimizations window, select one or more Strategy Group optimization(s) you want to apply to your campaign from the Strategy Group drop-down menu. Your selected Strategy Group(s) details will be displayed

marketing

Knowledge Base Article

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New Campaign Creation

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Ads Composer Section 5: Advanced Configuration

In the Advanced Configuration section, you can apply tags, pixels, benchmarks and DCM-related fields. You can apply these changes at the following levels:Campaign Level: Campaign Name, Campaign Tags, Tags, Paid Initiative Custom Properties, Benchmark, Configure Third-Party Tracking, Pacing Group.Ad

marketing

Knowledge Base Article

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New Campaign Creation

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Google DV360 Ads Reporting Dimensions

Leverage this detailed list of all DV360 dimensions available in Sprinklr's Ads Reporting to gain more insight into your DV360 Ads.Given below is a list of all DV360 dimensions, along with their descriptions.Dimension NameSprinklr Dimension NameDescriptionsActive View: Custom Metric IDGoogle DV

marketing

Knowledge Base Article

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Dimensions

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Boost LinkedIn Event Posts from Sprinklr

LinkedIn events and posts created on the native platform sync automatically with Sprinklr, allowing you to boost them directly from Sprinklr. This article explains how to boost event posts created natively on your company page using the Sprinklr Editorial Calendar.​To Create Event and Post Natively

marketing

Knowledge Base Article

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Compose LinkedIn Ads

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Boost Organic Pinterest Posts

Boost your organic posts and amplify their performance to ensure maximum engagement. Sprinklr allows you to boost the organic content you post using your Ad account. Boosting a post lets you amplify the top-performing organic posts using a simple, intuitive workflow and reach out to the targeted aud

marketing

Knowledge Base Article

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Boost Pinterest Posts

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Create a Highly-Targeted Custom Audience for LinkedIn

A custom audience allows you to find existing audiences among people who are on LinkedIn and target your ads. While creating a LinkedIn custom audience in Sprinklr, you can use sources such as websites and members/company lists on LinkedIn to create your audience.You can select the type of audience

marketing

Knowledge Base Article

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Compose LinkedIn Ads

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Copy Properties from Draft to Asset

Create a Draft rule to automatically copy properties from the Draft message onto the Media Asset. This way users do not have to manually update the properties of assets and can automate this entire process by setting up the following rule. Once the rule is enabled, all the tasks satisfying the condi

marketing

Rule Engine

Autofill Rule

Knowledge Base Article

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Draft Rules

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Initiate Workflow Automatically on your Message

Create an initiate workflow rule to trigger workflows on all draft messages. This way you can automate the process of initiating workflows in bulk on messages based on certain well defined conditions. Users will need to set up the rule and enable it. Once the rule is enabled, all the messages satisf

marketing

Workflow Engine

Rule Engine

Knowledge Base Article

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Draft Rules

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React Native

This article walks you through the step-by-step process of integrating Sprinklr Live Chat into your WebView application.Step 1 - Getting Started​1. Creating WebView and Adding Live Chat URL  Before you begin:   WebView URL: ​http://prod-live-chat.sprinklr.com/page?appId=65afb12b62317d2d4a58bfad_app_

Service

Knowledge Base Article

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Webview

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X as a Benchmarking Source

When it comes to brands, influencers, and their audience connecting and engaging online, there's one social channel that's head and shoulders above the rest: X. This platform is the ultimate hotspot for sparking conversations, building relationships, and creating buzz. Sprinklr has access

Insights

Benchmarking

Knowledge Base Article

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X (Twitter)

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Broadcast an Announcement in Distributed

The announcement capability (within Sprinklr) allows system administrators to send announcements to all the users, including Distributed users within the platform. Announcements can be created to be displayed once. Administrators can also customize the end date for displaying the announcements. For

Broadcast an Announcement in Distributed

Insights

Announcement

social

+3

Knowledge Base Article

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Governance (Distributed Admin)

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Reforecasting

The Reforecasting functionality in Sprinklr’s Workforce Management recalculates the intraday parameters such as volume, average handle time (AHT), and service level. It refines intraday predictions by combining the generated forecast data and actual ACD (Automatic Call Distributor) trends.Normal for

Sprinklr Service

New Article

20.10

Service

Knowledge Base Article

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Forecast Scenarios

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Understanding Forecast Scenario Accuracy

Being able to explain how forecasts performed against actual results helps teams make more informed staffing decisions and strengthens trust in the planning process.Sprinklr Workforce Management provides planners with clear visibility into how forecasted demand compares to actual contact volumes and

Sprinklr Service

New Article

26.7

Knowledge Base Article

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Forecast Scenarios

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OpenAI Ads Reporting

OpenAI Ads reporting allows you to analyze OpenAI Ads performance using OpenAI Ads metrics and dimensions. You can use this data to create dashboards, build custom metrics, configure benchmarks, define rule conditions, and export reporting data.OpenAI Ads reporting supports performance metrics and r

26.7.1

New feature - Sprinklr Ads

Knowledge Base Article

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Reporting & Analytics

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X Discovery - Search News

Search News helps you discover news stories by clustering related posts from X into unified narratives and enabling keyword-based search across recent discussions. It organizes scattered content into structured story clusters, helping you quickly identify key themes, track developments, and analyze

Knowledge Base Article

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X (Twitter)

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Social Login from the Advocacy Site

Sprinklr Advocacy supports a variety of public authentication providers: LinkedIn, Facebook, Instagram, TikTok and Twitter. Steps to Login Using SocialThe Advocate enters the Sprinklr Advocacy Site link and selects the desired social channel icon with which they want to log into the platform. ​After

Advocacy - SES

social

Social - SES

Knowledge Base Article

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Log into the Advocacy Site

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Email ID and Password Login to Advocacy

The advocacy platform administrators can enable users to access the platform by allowing them to sign up and log into the advocacy platform with email and password. This new login method offers the added security feature of two-factor authentication and supports the use of reCAPTCHA, which effective

Advocacy

Advocacy - SES

social

Social - SES

Knowledge Base Article

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Log into the Advocacy Site

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Manage Shifts in Sprinklr WFM

Shifts refer to the specific time periods during which agents are scheduled to work. They are strategically planned to ensure customer service operations run smoothly and continuously. This section outlines the essential steps for managing Shifts, including:Creating ShiftsEditing ShiftsCloning Shift

Sprinklr Service

20.10

Service

Updated Article

+1

Knowledge Base Article

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Manage Shifts

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How to Replace Ad Values in Ads Manager Pivot

SUMMARYThis article will cover the advanced Replace Value From Table capability which is a powerful tool that allows you to quickly edit and swap/replace values in seconds .Replace Value from ads manager pivotOn the Ads Manager Pivot window, hover over the Options icon alongside the desired ad enti

marketing

Knowledge Base Article

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Functionalities

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LinkedIn Ad Formats

Sprinklr offer a variety of ad formats for LinkedIn ads to choose from, each designed to cater to different advertising goals and objectives. Each ad format offers unique benefits and is suited to different advertising goals. It's important to select the right ad format for your campaign object

marketing

Knowledge Base Article

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Compose LinkedIn Ads