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Publish on Threads via Sprinklr

Threads is an app from Instagram that you can use to view and share public conversations. You can also post threads on Threads, reply to others, and follow profiles you're interested in. Threads and replies can include short text, links, photos, videos, or any combination.Steps to Publish on Threads

Knowledge Base Article

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Threads

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How to Generate Headlines & Descriptions with AI+

Introduction  In the dynamic world of content creation, staying ahead of the curve has never been more critical. Enter Sprinklr AI+, your trusted companion in the realm of content generation. Harnessing the power of cutting-edge artificial intelligence with ChatGPT to empower creators, marketers, an

Knowledge Base Article

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Sprinklr AI+

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Pinterest Channel Capabilities and Limitations

Pinterest CapabilitiesCapabilitiesSprinklr SupportedNotesFor details on media recommendations, see Pinterest Media Recommendations.Change Profile PhotoNoAPI LimitationChange Board Cover PhotoNoAPI LimitationPublish PhotoYesPublish VideoYesPublish LinkYesEdit Board name and/or descriptionNoAPI Limita

Pinterest

Capabilities and Limitations

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Setting up Pinterest account in Sprinklr

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Snapchat business reporting glossary

In this article, you can view the list of Snapchat Public Profile reporting metrics made available in Sprinklr.Metrics AvailabilityDescription GranularitySnapchat Asset ViewsAll AssetsThe number of times a Snapchat asset has been viewed.LifetimeSnapchat Asset Unique SessionsAll AssetsThe number of

Snapchat Reporting Glossary

Knowledge Base Article

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Snapchat Business

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Yext Capabilities and Limitations

In this article, we will cover the capabilities and limitations of Yext within the Sprinklr platform. Yext Capabilities and Limitations Functionality Sprinklr Supported  Engagement Pull in revie

experience:space

Yext

article:howto

Yext Capabilities and Limitations

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Yext

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Inbound message macros

Macros are used to execute multiple actions on an entity with a single click. Macros can be used to make multiple changes to entities at once, creating efficiencies in your workflows.You can apply Message macros to messages to take multiple actions on a message the same way you can with other entity

types of macros

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Asset classes with macros

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Threads Reporting Glossary

Post InsightsMetricsSprinklr Space SupportedDescriptionThreads Post Total ViewsYesThe number of times your post was viewed. This is a lifetime value.Threads Post Total LikesYesThe number of likes on your post. This is a lifetime value.Threads Post Total RepliesYesThe number of replies on your post.

Knowledge Base Article

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Threads

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Automate Subfolder Tagging for Incoming Emails

Effortlessly enhance your email management with the automatic tagging of incoming emails within subfolders. As each email arrives, the corresponding account-level custom field will be applied in Sprinklr, providing you with a clear indication of the subfolder to which the email belongs.This organize

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Subfolder Tagging

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Reply to Slack Channel Messages via Engagement Dashboard

This article guides you through the steps to reply to Slack channel messages via the engagement dashboard.Steps to Reply to Slack Channel Messages via Engagement DashboardClick on the New Tab icon. Under the Sprinklr Social tab, click Engagement Dashboards within Engage.In the Engagement Dashboard,

Knowledge Base Article

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Slack

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Run a Guided workflow from Persona Home Page

Agent persona gives the ability to manage all agent work from a single view. Agents can perform and track their daily activities from agent persona. In this article we will discuss how to execute a guided workflow from agent persona.​Run guided workflow from persona home page​Agents can run guided w

Knowledge Base Article

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Setting up Agent Persona

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Use Live Chat (Distributed User)

You can use Live Chat to communicate or share information with the brand admin. Both you as well as the admin can initiate the conversation through Live Chat. You can either continue with an existing conversation or start a new thread. To Use Live Chat for Distributed Users Log into the Spri

Social - SES

DST - SES

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Publishing & Calendar (Distributed User)

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Facebook Post Insights

Facebook Post insights help you delve deeper into overall trends across your content. You can also view insights for specific posts, stories, videos, reels created by the brand and track performance for each. This article covers details on each of these.Post Insights MetricsMetricDescriptionCPM (Pos

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Facebook reporting glossary

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DTMF Response - Voice Node

The DTMF Response - Voice node enables you to take input from the customer. This node is used when you want to take different paths/actions for different use cases in the voice bot. ​Use cases of DTMF Response - Voice nodeTo take different actions based on different user inputs. For example - “Press

Knowledge Base Article

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Nodes in a Dialogue Tree

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How to Apply QA Checklists in Ads Composer

Eliminate the risk of off-brand advertising with an automated QA Checklist. ​Campaign QA checklist serves as a crucial tool for verifying essential campaign details such as objectives, budgets, timelines, and ad types. By automating this process, you can enhance governance and streamline the approva

ADS_CHECKLIST_POPULAR

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Ads Composer Application

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Publishing scenarios after approval

In this article we will cover the various scenarios possible after the approval process is set for a post in Sprinklr. What happens after message is sent for Approval via WorkflowWhen it comes to the actual publication time, there are three possible scenarios:Scenario 1: The submitter has not define

Knowledge Base Article

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Configuration & Setup

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Viewing Google Ads Campaigns in Ads Manager

View Google Ads campaigns in Ads ManagerClick the New Tab icon. Under the Sprinklr Marketing (Ads) tab, click Ads Manager within Analyze.In the filters container from the top dashboard bar, click Channel and select Google Ads & Youtube to filter

Knowledge Base Article

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Ads Managing

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Utilizing Audit Status Conditions in Rules

If you need to take actions based on the Audit Status of a case, you can use the Audit Checklist condition in Case Update Rules within the Rule Engine.Select the Audit Checklist to check if it is present in the case. Additionally, you can use the following conditions:- Agent: The evaluated agent on

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Common Rule Actions and Conditions

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LinkedIn Ads Reporting Metrics

Leverage this detailed list of all LinkedIn metrics available in Sprinklr's Ads Reporting to operate the reporting dashboard better. Below is a list of all LinkedIn metrics, along with their descriptions.​LinkedIn Metric NameSprinklr NameDescriptionTotal EngagementLinkedIn Total EngagementsAll

Knowledge Base Article

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Metrics

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Stack Exchange as a Listening source

Learn how to use Stack Exchange as a Listening source in order to keep yourself updated with the most popular discussion about the latest technology.Sprinklr supports Stack Exchange as one of its review sources in Social Listening. Stack Exchange is the largest and most trusted online community cons

Stack Exchange

Stack Exchange Data

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Stack Exchange

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Setup/Edit a Link in Bio Site

This article shows you the way to setup or edit a Sprinklr Link in Bio site.Steps to setup Sprinklr Link in Bio siteClick the New Tab icon. Under the Sprinklr Social tab, click Sprinklr Link in Bio within Engage.In the Sprinklr Link in Bio window, click Create New in the top right corner.In the Sele

Link in Bio - SES

Link in Bio

Social - SES

Knowledge Base Article

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Getting started with Link in bio