Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (6K)

SH
Visual Topic: Logo Query Setup

Creating a Visual Topic gives the ability to a user to use their logo/s to fetch mentions relevant to them and then use these mentions to identify patterns in online impressions to make insights-backed decisions.With Visual Topics, the user will be able to listen to mentions where the brand name is

Logo Query Setup

Insights

Visual Topic

Knowledge Base Article

 • 

Visual Topic Query Setup

SH
Accessing Visual Insights

To access Visual InsightsClick the New Tab icon. Under Sprinklr Insights, click Visual Insights within Learn. This will take you to the Visual Insights standard dashboard. Here, click Add Filter and select topic(s) for which you would like to see visual insights. Note: You can use either a visual to

Insights

Visual Insights

Accessing Visual Insights

Knowledge Base Article

 • 

Accessing Visual Insights

SH
Custom Models for Visual Insights

Sprinklr offers the option to train custom object models where we test, train and deploy a specially designed AI model in the customer environment. While the Photo Visual Enrichments are extremely exhaustive, there are some very unique instances where you might want to track a particular object alon

Insights

Custom Models for Visual Insights

Visual Insights

Knowledge Base Article

 • 

Advanced Concepts

RS
Ad Set

1. The channelId refers to the unique identifier of an entity within the Native Channel.This case facebook 2. For publisherPlatforms,positions, devicePlatforms Supported values can be fetched via EnpointHelper Endpoints - Default Ad Placements Field NameField TypeField ValuesDescriptionUpdate Suppor

marketing

Knowledge Base Article

 • 

Facebook

SH
Alert Manager FAQs

Get answers to the most asked questions about Alert Manager (Smart Alerts and Custom Volumetric Alerts).Frequently asked questionsHow is Alert Manager different from the existing Smart Alerts that we have?Alert Manager configures and manages all alerts in one place. It leverages the current Smart Al

Insights

Alert Manager FAQs

Knowledge Base Article

 • 

Alert Manager FAQs

SH
Create an existing model validation for Sentiment or Advanced Insights in AI Studio

This article will provide a step-by-step guide on how to validate Sprinklr's Sentiment or Advanced Insights Models. Check Introduction to Sentiment and Advanced AI Models in AI Studio for details about the model itself. If you want to create a new training project for the Text Classifier model,

Insights

Text Classifiier

ai studio

Validate Existing Model for Text Classifier

Knowledge Base Article

 • 

Create an Existing Model Validation for Sentiment or Advanced Insights in AI Studio

SH
Build an AI model to segment and action on potential leads

To effectively manage potential sales leads, it can be useful to segment incoming messages into different categories. One way to do this is by using Sprinklr AI Studio to build a model that can automatically classify messages into specific categories.Using Sprinklr’s Multi Text Classifier, the model

Insights

AI Studio Use Cases

ai studio

Knowledge Base Article

 • 

Building an AI model to segment and action on potential leads

SH
Create a Custom Metric in reporting

Custom Metrics allows you to create your own derived metrics using standard reporting metrics. These custom metrics can be used to collect and analyze data that reporting does not track automatically. Custom Metrics offer the capability to build dynamic metrics based on industry-standard norms and v

Reporting - SES

Social - SES

Knowledge Base Article

 • 

How to create a new widget

SH
Visual Regions

The standard Visual Insights dashboard comes with a widget called Photo Discovery which shows all the images from the posts which had the brand's logo in them. That widget has the option to highlight the areas where the model detected the logo. This can be done by clicking the Options icon (3 d

Visual Regions

Insights

Visual Insights

Knowledge Base Article

 • 

Advanced Concepts

SH
Manage Logo using Visual Listening Governance

Visual Listening Governance allows you to see how many logos are enabled in your environment.To navigate to Visual Listening GovernanceClick the New Tab icon. Under Sprinklr Insights, click Logos within Learn. This will take you to the Visual Listening Governance window where you will see all the lo

Insights

Visual Listening Governance

Manage Logo

Knowledge Base Article

 • 

Advanced Concepts

SH
LinkedIn Audience Study

Audience Studies provide real-time insights into how audiences engage with content and brands on LinkedIn. Marketers and Advertisers can use these audience insights to make smarter decisions that lead to improved ROI for their advertising campaigns.Note:Audience Study is only supported for LinkedIn 

marketing

Knowledge Base Article

 • 

LinkedIn Advanced Capabilities

SH
Facebook Ad Account Access Settings

In Sprinklr Add Accounts, you can make changes to improve the functionality in the Add Account screen to give options for user to choose which permissions they want to be inherited in Sprinklr. This strengthens the governance use case by giving more control to user onto which permissions are getting

marketing

Knowledge Base Article

 • 

Advanced Use Cases

SH
Requester Persona App

Requesters are users within an organization who Submit requests to marketing teams.Quickly view all the assigned tasks if more information is needed.Requesters would usually work with the following capabilities in Sprinklr to execute their day-to-day activities:Raise RequestTasksRequest ManagementPr

marketing

Requester

Persona Apps

Knowledge Base Article

 • 

Requester Persona App

SH
Compare Care Strategy dashboard

How quickly marketers respond to consumer feedback significantly impacts customer perception and loyalty to the brand.90% of brand marketers surveyed said responsiveness and the ability to respond to needs and feedback are critical to a good customer experience. Good customer responsiveness can help

Insights

Benchmarking

Knowledge Base Article

 • 

Standard Dashboards in Benchmarking

SH
Facebook Offline Conversions

Within Facebook Offline Conversions, you can see the data available in your Facebook Offline Event Manager. Facebook Offline Conversion helps you to keep a record of the high-value transaction events that occur offline, such as in-store purchases or phone transactions, bookings, and more. You&n

marketing

Knowledge Base Article

 • 

Advanced Use Cases

SH
Strategy Groups Roles & Permissions

In advertising, roles and permissions are crucial for managing campaigns effectively and securely. In this article, you will learn about the different permissions available for Strategy Groups and their respective privileges for users having access to this module. Note: All Strategy Group permissio

marketing

Strategy Groups

Ads Reporting

Roles and Permissions

+2

Knowledge Base Article

 • 

Strategy Groups

SH
New Conversation Card

The "New Conversation widget" allows users to start a new conversation as shown below.1. Welcome TextIn Home Screen section of Live Chat builder you can put the desired welcome text.You can also change the font type by raising a support ticket containing the the appID and the font files in

Service

Knowledge Base Article

 • 

Home Screen

SH
Troubleshooting Workflow Engine via Sprinklr Support

How do I navigate thorugh errors in Workflow Engine?Step 1: Go through the list of Articles to understand if any of these can help you understand the root cause for your error. The Functionalities section, and Configuration & Setup section can help you the best in this scenario.Step 2: If you’re

marketing

Workflow Engine

Troubleshooting

Knowledge Base Article

 • 

Troubleshooting & FAQs

SH
Roles and Permissions in Community

Roles and Permissions feature provides a user-friendly way to effortlessly manage access rights for your community members and brand administrators. With this feature, you can easily create custom roles tailored to suit the needs of your organization. A key benefit of the feature is the ability to g

Service

Knowledge Base Article

 • 

Roles and Permissions

RS
Display Logic

Question-level display logic increases the flexibility and relevance of surveys by making certain questions appear based on respondents' answers to previous ones. This dynamic feature adapts the survey in real time, ensuring that participants only see contextually relevant questions. Customising the

Sprinklr Insights

Insights

20.10

Updated Article

Knowledge Base Article

 • 

Survey Logics