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Unify your front-office teams, tools and touchpoints with a unified customer experience management platform

9 out of the 10 most valuable brands trust Sprinklr

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Unlock up to 40% higher productivity with the most advanced AI in the market

Sprinklr is the fastest way to get the best AI tools to your customer-facing teams. Speed up time to insights, drive faster content creation and power smarter customer engagement across marketing and customer service.

Equip your customer-facing teams to deliver real CX impact

Eliminate the chaos of using multiple tools to understand and engage your customers. Give your teams the context and collaboration they need to drive consistent customer experiences — on one unified platform.
Sprinklr for Marketing Teams

Unify your consumer research, social media and content marketing teams. Get real-time market insights, mitigate crises, save content costs, and boost social engagement.

Sprinklr for Customer Service Teams

Unify your contact center teams across social, digital and voice. Gain actionable contact center insights, enhance workforce engagement and deliver exceptional CX.

Sprinklr for Marketing Teams

Unify your consumer research, social media and content marketing teams. Get real-time market insights, mitigate crises, save content costs, and boost social engagement.

EXPLORE SOLUTIONS
Sprinklr for Customer Service Teams

Unify your contact center teams across social, digital and voice. Gain actionable contact center insights, enhance workforce engagement and deliver exceptional CX.

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Four AI-powered product suites. One unified platform.

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Sprinklr Service

Empower your customer service teams to deliver consistently delightful experiences across every touchpoint.

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Sprinklr Social

Reach, engage, and listen to customers across 30+ digital and social channels to maximize engagement and drive revenue.

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Sprinklr Insights

Uncover real-time consumer, product, and market insights to build great products, drive brand loyalty and deliver great customer experiences.

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Sprinklr Marketing

Orchestrate on-brand global marketing campaigns across social, digital and traditional channels to drive higher marketing ROI.

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Why the most iconic brands chose Sprinklr.

Acer

How Manolo’s team engages with their global customers effectively

“…connecting different aspects from social listening to customer service metrics and creative performance on one platform.”

50%

Increase in marketing asset re-use

Manolo Winkler

Head of Global Social Media

Read Full Story
Standard Chartered

How Aalishaan’s team scaled their omnichannel customer service

“The shift to digital is inevitable. Consumers do everything on their mobile phones… We think omnichannel CX, coupled with AI and analytics, is the only way forward.”

10x

YoY increase in social care interactions

Aalishaan Zaidi

Global Head of Personal Banking

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Uber

How John’s team manages and publishes branded content globally

“...engage with and serve our global customers, at scale, so that we have a singular brand voice…”

John Marston

Global Head of Social Media Care, External Tools and Systems Administration

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IKEA

How Ferencz unified insights across 460 stores in 62 markets

“IKEA is a huge ecosystem, lots of things are happening in lots of places, constantly. And I wanted to connect all the dots and feed those insights back to our teams..."

10x

YoY increase in social care interactions

Ferencz Thuroczy

Global Director of Social Media

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Vodafone Germany

How Annika’s team brought efficiencies in advertising workflow

“...we didn’t have a platform that combines the process, creates automated reports, automatically boosts postings. Prior to Sprinklr, we did this all manually...”

34

workdays saved with automation

Annika Laurien

Senior Digital Media Manager

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Acer

How Manolo’s team engages with their global customers effectively

“…connecting different aspects from social listening to customer service metrics and creative performance on one platform.”

50%

Increase in marketing asset re-use

Manolo Winkler

Head of Global Social Media

Read Full Story
Standard Chartered

How Aalishaan’s team scaled their omnichannel customer service

“The shift to digital is inevitable. Consumers do everything on their mobile phones… We think omnichannel CX, coupled with AI and analytics, is the only way forward.”

10x

YoY increase in social care interactions

Aalishaan Zaidi

Global Head of Personal Banking

Read Full Story
View All Customer Stories

Why we’re different

01

Unified Platform

A unified workspace for front-office teams, providing a true omnichannel customer experience engine with centralized governance across various markets and business units.

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02

Next-gen AI

Customized AI models, augmented by generative AI and enriched by five years of annotation, optimization, and feedback built on the back of customer experience data.

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03

Enterprise-grade

A proven track record of success with the world’s largest enterprises powered by rapid innovation, extensive customizability and seamless integrations with third-party tools and systems.

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See what analysts and your peers are saying

LEADER

The Forrester Wave™

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Sales Social Engagement Solutions, Q1 2021

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AWARD

G2 Summer’ 23 rankings

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Sprinklr Service named Contact-Center leader by G2!

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AWARD

TrustRadius Top Rated Awards

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Sprinklr Insights is Top Rated on TrustRadius

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CHALLENGER

2023 Gartner® Magic Quadrant

2023 Gartner® Magic Quadrant

Enterprise Conversational AI Platforms

Explore

LEADER

The Forrester Wave™

Image

Social Suites, Q3 2021

Explore

A LEADER

Gartner® Magic Quadrant™

Image

Content Marketing Platforms, 2023

Explore

LEADER

The Forrester Wave™

Image

Sales Social Engagement Solutions, Q1 2021

Explore

AWARD

G2 Summer’ 23 rankings

Image

Sprinklr Service named Contact-Center leader by G2!

Explore

AWARD

TrustRadius Top Rated Awards

Image

Sprinklr Insights is Top Rated on TrustRadius

Explore

CHALLENGER

2023 Gartner® Magic Quadrant

2023 Gartner® Magic Quadrant

Enterprise Conversational AI Platforms

Explore

LEADER

The Forrester Wave™

Image

Social Suites, Q3 2021

Explore

A LEADER

Gartner® Magic Quadrant™

Image

Content Marketing Platforms, 2023

Explore

Ready to deliver happier customer experiences?

Contact us today for a personalized business proposal.