Raghavendra Rao
Senior Director, Product Management, SprinklrRaghavendra leads the product strategy, enablement, and thought leadership for Sprinklr’s Customer Service Software Product. He has more than two decades of experience in business innovation, operations excellence, and business consulting.
He is an experienced Digitial Transformation expert from Dell Technologies with a demonstrated history of working in the information technology and services industry. He is a strong program and project management professional skilled in Operations Management, Customer Relationship Management (CRM), IT Service Management, and Global Contact Centers.
How Generative AI drives agent experience
Transforming Field Services Management with Sprinklr Service
Change Management for Contact Centers Made Easy
Power your contact center with the right KPIs
3 pillars to future-proof your contact center in 2023
Contact center recession playbook: fair winds and following seas
How to craft a winning customer service strategy using self serve
750+ 5-star reviews
