Celebrating our customers’ success: 100+ G2 badges this summer

At Sprinklr, we are thrilled to share our success in the G2 Summer 2024 Reports, where we have earned more than 100 prestigious badges. As explained on their site, G2 is the largest and most trusted software marketplace. Annually, more than 90 million people use G2 to make smart software decisions based on authentic peer reviews.

So the accolades we've received from G2 reflect not just our commitment to excellence in digital customer experience management but also the satisfaction and success of our customers. Your reviews and satisfaction have been crucial in achieving this recognition, and we extend our heartfelt thanks to you for driving this success together. 

Sprinklr Service: Setting benchmarks in customer service solutions 

In the realm of customer service solutions, Sprinklr continues to lead with distinction, earning top honors in several critical areas: 

• Leader in Contact Centers: Recognized as the leader in the Contact Center category for the fourth consecutive time, alongside badges for Contact Center Knowledge Base, Social Customer Service, Contact Center Workforce, Contact Center Quality Assurance and Chatbots. 
• Regional Excellence: Acknowledged as a regional leader in the Middle East, with additional Leader badges in Enterprise and Mid-Market segments in India.

These achievements underscore our commitment to delivering cutting-edge solutions that enhance customer engagement and satisfaction. 

Sprinklr Social: Empowering brands in digital engagement 

In the social media management space, Sprinklr Social has earned significant recognition in the G2 Summer 2024 reports: 

• Leader in Social Commerce Platforms: Recognized as a leader in Social Commerce Platforms and review management, enabling brands to drive sales and engagement directly through social channels, helping businesses monitor and respond to customer feedback effectively. 
• Regional Leadership: Awarded Leader badges in Enterprise, Mid-Market, Asia and Europe segments, demonstrating our strong presence and impact across diverse markets. 

Looking Ahead 

As we celebrate these achievements, we remain committed to continuous innovation and customer-centric solutions. The trust and confidence placed in us by our customers inspire us to push boundaries and deliver greater value through our comprehensive suite of solutions. We're excited about the opportunities to further enhance our offerings, expand our global footprint and continue exceeding the expectations of our customers worldwide.