Sprinklr Social

The global leader in enterprise social media management

For over a decade, Sprinklr Social has helped the world’s biggest brands reimagine social media as a growth driver with a unified platform, industry-leading AI and enterprise-grade scale.

mcd_logoPradaDiageoHonda
Sprinklr Social Hero
Social Media Management

10 High-Impact Social Media Engagement Post Ideas

September 1, 202517 MIN READ

Social media engagement posts are designed to encourage your audience to take action, such as liking, commenting, sharing, clicking, or saving. For enterprises, the ultimate goals of social media are to reach new audiences, strengthen brand recall, and influence the sales pipeline.

Among many social media metrics, engagement is by far the most important because every interaction is proof that your audience not only viewed your content but also connected with it.

Discover 10 adaptable, proven engagement post ideas for 2025 that you can apply across Instagram, LinkedIn, TikTok, X, and Facebook to spark conversations, strengthen relationships, and align your audience with your brand voice.

Why social media posts focusing on engagement will succeed in 2025

Gartner's latest social media trends report notes that platforms like Instagram are prioritizing engagement signals over passive metrics.

It means that social media algorithms are rewarding brands that foster meaningful audience interactions, such as comments, reactions, shares, and reposts, more than views and impressions alone.

When you align your social media efforts to an engagement-forward strategy, you also align with the algorithms and the obvious benefits that come from engagement:

  • Higher social ROI – more engagement per post grows your reach without extra ad spend. More reach means more opportunities to influence the metrics you care about
  • Improved customer loyalty – engagement fosters trust and strengthens brand–stakeholder relationships. When customers see fellow users interact with your posts, it creates a ripple effect of trust in your brand
  • Rich voice-of-customer insights – comments and reactions offer unfiltered feedback and sentiment around your brand through the content you put on your social media. Sentiment can provide a unique qualitative signal for your social media strategy

To put this into perspective, here's how engagement rates currently vary across industries on Facebook, which is the market leader in terms of the number of monthly active users:

Industry

Average engagement rate

Fashion

0.02%

Health and beauty

0.02%

Financial services

0.04%

Home decor

0.02%

Retail

0.02%

Technology

0.02%

Education

0.13%

Travel and hospitality

0.06%

These metrics, derived from Statista, are a useful benchmark to measure your brand's performance against industry standards.

🔥Turn social media content and engagement into customers with Conversational Commerce

Every social media exchange is a chapter in an ongoing story with your customer. Use them to your advantage with Sprinklr's Conversational Commerce platform. It features built-in AI to read intent in messages, nudge your team at the right moment to engage, and suggest offers across 30+ social media channels from a single unified platform.

Sprinklr Conversational Commerce dashboard showing AI-powered customer chats
Book Conversational Commerce Demo

See how a leading audio equipment brand in India activated $7.3M worth of abandoned carts with automated outbound campaigns on WhatsApp and Conversational AI bots.

Top 10 high-performing social media engagement posts to spark interactions

This is a list of the tried and tested social media engagement post formats that you can try:

1. Thought-leader quotes or controversial industry takes

In a world of run-of-the-mill content, posts that challenge conventional wisdom or offer a unique take with evidence-based dissent attract attention.

These types of social media posts typically utilize first-party research, consented client data, or in-house market modeling to offer perspectives that prompt fellow decision-makers to rethink their assumptions.

In the process, you position your brand as an agenda-setter and drive meaningful, high-value stakeholder engagement. Think of the content that brands like Gartner, Forrester, IBM, and Google put out.

IKEA, for example, publicly committed to transitioning its entire business model toward a circular economy, setting aggressive sustainability goals ahead of competitors.

The move generated global media coverage, earned industry praise, and ignited large-scale conversations on LinkedIn and X (formerly, Twitter).

Source

👉 You may like to read: 5 Ways to become a thought leader on LinkedIn

How can you echo:

Pick one "sacred cow" in your industry and dismantle it using your proprietary data or customer outcomes.

Localize the insight for different regions and package it as a bold headline post, accompanied by two to three key metrics and an infographic for LinkedIn. Here's an example of a post that uses a title making a bold claim 👇

Source

If you're present on video formats, consider creating a 90-second explainer video for Instagram Reels or YouTube Shorts to further expand your reach.

KPIs to monitor:

  • Comment quality score – to measure discussion depth (CTR)
  • Backlink count/domain authority – to track organic amplification
  • Follower growth in target buyer segments – to gauge influence penetration
  • Press or analyst mentions – to confirm visibility lift

2. Real-time Q&As or AMAs

Real-time Q&As or AMAs (Ask Me Anything) are live, interactive social media sessions where creators answer audience questions instantly.

This format builds authentic connections by offering unfiltered, spontaneous responses that feel personal and engaging.

Satya Nadella's LinkedIn Live AMA during Microsoft Build, for example, was structured around pre-event polls that shaped the final question list.

The format combined interactive polling with on-brand executive storytelling, making it both audience-led and strategically curated.

Source

How can you echo:

In the week leading up to the AMA, run a poll asking followers to choose between three predefined question categories (e.g., industry trends, leadership lessons, product roadmap).

Example: As a fitness influencer, you can post a poll on an upcoming AMA with three themes: Clean eating, best protein supplements, and "Can yoga really lead to weight loss?"

Once you've gotten the vote, you can go live on Instagram Stories, answer viewer questions about the chosen topics, or present something you've prepared — or do both.

Followers can submit questions via comments, and you can respond immediately, creating an intimate and conversational experience that boosts engagement and fosters follower loyalty through direct interaction.

To add a more personal touch, mention specific poll voters by name during the AMA to trigger reciprocity and organic shares.

KPIs to monitor:

  • Poll participation rate – Measures audience investment in topic selection
  • Question volume and diversity – Indicates the breadth of stakeholder interest
  • Engagement during broadcast – Reflects live relevance and interaction
  • Executive follower lift – Tracks thought leadership expansion

3. Trendjacking with a brand POV

The type of social media engagement tactic uses timely industry trends as a springboard for thought leadership and brand visibility.

The goal is to utilize your high-trust, niche influencer capability (this is a prerequisite) to comment on or demonstrate the trend from a unique, brand-aligned perspective.

For example, Autodesk taps into trending topics in architecture (they're a leader in software for this niche), such as heritage restoration or sustainable building, by partnering with architects to share ROI-rich case studies.

Instead of just showcasing designs, these creators dissect tangible results, such as reduced material waste, faster approval cycles, and cost savings from early error detection.

Source

Autodesk inserts its brand into conversations already gaining traction and captures attention while reframing industry trends as proof of its product's commercial value.

👉 You may like: 4 Ways to maximize social listening and propel your brand with trend analysis

How can you echo:

Monitor industry-specific hashtags, breaking news, and event-driven discussions for high-relevance trends.

Select three to five micro-influencers who already have a stake in the trend and give them access to your product for hands-on experimentation.

Collaborate on content formats that merge commentary with measurable outcomes, e.g., a split-screen carousel: left pane = influencer analysis of the trend, right pane = your solution's quantified impact.

Distribute on both your and the influencer's channels to maximize algorithmic reach and engagement across audiences

KPIs to monitor:

  • Download rate of trend-driven case studies – Measures pull-through interest from timely content
  • Referral traffic from influencer posts – Tracks amplification and shareability
  • Lead-to-MQL ratio – Gauges the quality and readiness of leads generated from trend-based campaigns
  • Follower growth in niche segments – Indicates audience penetration into target communities

⚡Pro tip: Keep a tab on industry-specific chatter and conversations about your [DP1] brand using Sprinklr social listening. Use the insights to trendjack or strategize your next move.

In 2016, when Chick-fil-A replaced its popular Original BBQ with Smokehouse BBQ, social sentiment turned sour as fans rallied behind the #BringBackTheBBQ hashtag.

Sprinklr's real-time listening flagged the outcry — with 73% negative sentiment and thousands of mentions. The brand listened, relaunched the original sauce, and ignited #BroughtBackTheBBQ, shocking social volume with an 188× spike in mentions and flipping sentiment to 92% positive.

Spinklr Insights uses AI to capture trends before they become viral
Tell Me More

4. Interactive stories or "choose your own path"

Interactive stories, also known as "choose your own path" content, allow users to actively shape narratives through clickable choices, creating personalized experiences that boost engagement.

Instead of passive scrolling, your audience becomes the protagonist, making decisions that determine the story's outcomes.

Adobe Creative Jam events, for example, incorporate interactive voting and live showcases into a narrative arc where audience decisions determine which submissions advance.

Participants see their creative work featured instantly, while the live feed evolves in response to audience votes, turning the event into a collaborative narrative.

Such a content format fuels friendly competition while also producing a constantly unfolding "story" that viewers want to follow through to the end.

Source

How can you echo:

Build story-driven campaigns where each engagement action unlocks the next "chapter" (e.g., vote on a product feature, unlock behind-the-scenes content, and then decide the final design).

Tie branching paths to relevant business outcomes, such as innovation challenges, wherein each choice impacts the final solution.

You can incorporate a public digital leaderboard that updates as participants progress through the story and display it on a social wall or live feed.

Finally, reward top contributors or those with the most impactful choices with brand-aligned incentives, such as beta access, feature spotlights, or collaboration opportunities.

KPIs to monitor:

  • Branch completion rate – Measures how many participants stay engaged through the whole storyline
  • Decision participation rate – Tracks audience investment at each choice point
  • Hashtag volume – Monitors organic amplification of the interactive experience
  • Post-event retention rate – Indicates continued interest after the story concludes

5. Relatable meme + real-life insight combo

A relatable meme + real-life insight combo combines familiar internet humor with meaningful takeaways, creating content that entertains while adding value.

The format pairs a widely-recognized meme template with actionable advice or a more profound truth that resonates with your audience's daily experiences. This creates dual engagement: instant recognition through humor and lasting impact through insight.

In this way, you also make technical or complex topics feel accessible without losing professional authority.

Canva's LinkedIn marketing team, for example, often posts workplace humor memes, shares content around trending topics tied to their product, and always pairs it with a short, practical tip on how to speed up design.

Source

This dual approach taps into a universal creative pain point, delivers a proper process fix, and drives comments from professionals who feel "seen," thereby boosting both engagement and brand relevance.

🤌 You may find interesting: The 5 types of social media content that work best

How can you echo:

Use a trending meme format or a pop culture reference as the visual hook, but ensure the caption delivers an industry-specific, practical takeaway. Here's an example of a meme featured on a Sprinklr post on LinkedIn 👇

Source

You must test formats that your audience already engages with (e.g., GIFs, reaction images, chart memes) and tie them to relatable work challenges.

Keep the meme visually consistent with your brand's colors or typography, so that it feels on-brand, even when humorous.

If you notice an increase in engagement, consider experimenting with a recurring series (e.g., "Meme Monday" or "The Weekly Pain Point") to keep audiences looking forward to fresh humor and insight regularly.

KPIs to monitor:

  • Average engagement per episode – Tracks how well the humor + insight balance is resonating
  • Repeat visitor rate – Measures loyalty to the ongoing meme-insight series
  • Brand sentiment over time – Gauges how relatability impacts perception
  • Content share-of-voice in category – Monitors cultural visibility in your sector

⚡Pro tip: Look for popular user-generated visual content featuring your brand elements in your [DP1] brand content using Sprinklr's Visual Listening. It uses computer vision to identify visuals such as memes, GIFs, and videos featuring your brand elements, so you can request to reuse and amplify them when they're trending.

Title: Inserting image... - Description: Sprinklr Visual Listening dashboard with user-generated content
Tell Me More

6. High-impact "this or that" visuals

"This or that" visuals are split-screen social media posts that present two contrasting options, forcing audience engagement through choice-making. These create instant interaction by tapping into decision psychology.

Gartner, for example, ran a X poll comparing customer experience and employee experience transformation frameworks.

Each option had clear implications for enterprise cost, agility, and compliance, which prompted CIOs, CTOs, and transformation leaders to weigh in.

The post drew hundreds of comments, with many offerings real-world examples. Gartner later summarized the findings in a follow-up article.

This not only extended engagement but also provided Gartner with a valuable content asset based on authentic market input.

Source

How can you echo:

Tap into your original data, such as market research or past engagement analytics, and select binary options that split opinion within your audience (e.g., two competing industry approaches, new vs. traditional methodologies).

Present choices as bold, on-brand split panels with poll stickers (Instagram) or clickable option buttons (LinkedIn).

For example, imagine a fitness brand posting a split image: the left side shows pizza with "Cheat Day" text, the right side shows salad with "Clean Eating" text. Caption: "Team Pizza or Team Salad? Comment below! 🍕 vs. 🥗."

Follow up within 48 hours by sharing poll results alongside expert commentary to trigger a second wave of engagement.

KPIs to monitor:

  • Poll participation rate – Shows how compelling the topic is for your audience
  • Engagement rate on post – Combines likes, comments, and shares to measure interaction
  • Click-through rate on related links – Tracks interest in deeper, related content
  • New followers during campaign window – Measures potential audience growth

💡Also read: What is visual-based social listening?

7. User-generated content (UGC) spotlights

User-generated content (UGC) spotlights are when you showcase authentic content created by your customers or community members.

This strategy transforms regular users into brand advocates while providing genuine social proof that resonates more powerfully than traditional marketing.

For example, LEGO's "LEGO Ideas" platform invites fans to submit their own set designs. Once a design reaches 10,000 public votes, LEGO reviews it for potential production as an official set.

The toy giant then announces the winning creators publicly and shares royalties, creating a mutually beneficial relationship.

The approach has led to viral posts, industry media coverage, and long-term customer loyalty.

Source

How you can echo:

  • Launch a branded hashtag challenge tied to an explicit action (e.g., "Show us your workspace upgrade with our tool")
  • Use the turnout numbers, post analytics, and social listening to identify the most compelling submissions
  • Publish weekly "spotlight reels," tagging creators, and include calls-to-action for fresh entries to keep participation steady

KPIs to monitor:

  • Volume of UGC submissions – Measures enthusiasm for advocacy
  • Engagement on spotlight posts – Tracks amplification of social proof
  • Conversion lift from UGC campaigns – Quantifies business impact
  • Earned media value – Captures PR and publicity benefits

🔥Curate and repurpose content from your followers with 100% compliance

Found a content/message by your follower worth reposting from your brand account? Sprinklr's User Generated Content tools let you do just that with compliance. Sprinklr automatically sorts each piece of user-generated content into standard boards, based on its current "status" in the UGC process.

Title: Inserting image... - Description: Sprinklr User-Generated Content dashboard

Here's an interesting read on how to leverage user-generated content to drive engagement and conversions on social media.

8. Behind-the-scenes (BTS) sneak peeks

Behind-the-scenes (BTS) sneak peeks are intimate glimpses into the raw, unpolished moments that happen before your final product/service is ready.

This type of social media engagement post humanizes your brand by showing the creative process, preparation, and candid interactions that your audience rarely sees.

These glimpses create authentic connections by revealing your perceived vulnerability, hard work, and personality beyond the curated content. They satisfy curiosity about "how it's made" while building trust through transparency.

Tesla, for example, regularly posts walkthroughs on LinkedIn and YouTube of its Gigafactory, offering a glimpse into its cutting-edge assembly lines, automation systems, and sustainability measures.

The clips strike a balance between technical detail and human stories, making them engaging for both industry experts and the general public.

Such BTS features spark widespread media coverage and increased job applications from high-skill talent.

Source

How can you echo:

Capture short, authentic clips (15–30 seconds) of the human effort behind your product — such as prototype testing, collaborative problem-solving, or unexpected challenges.

Release them as Instagram Reels or TikToks with trending audio in the days leading up to a major launch.

You can use the captions to invite speculation or predictions, driving early comment activity and organic sharing. Works best as a pre-launch build-up.

KPIs to monitor:

  • Story view completion rate – Indicates how relevant and engaging your content is
  • Inquiries or demos requested post-BTS – Links BTS exposure to sales interest
  • Employee advocacy shares – Measures how internal culture resonates externally
  • Positive sentiment ratio – Tracks trust-building impact

9. "Unpopular opinion" driven by a personal story

Much like the thought leadership approach, the unpopular opinion paired with a personal story is a social media content strategy that challenges mainstream thinking through authentic experiences.

When Patagonia founder Yvon Chouinard announced that "profit is not the goal," he tied it to a decades-long personal journey of climbing, environmental activism, and sustainable business operations.

His statement came during a time when most brands were doubling down on aggressive expansion targets, making Patagonia's sentiment stand out.

Patagonia later published a detailed backstory on its website, outlining the decision to redirect profits toward environmental causes.

The statement triggered tens of thousands of shares, long-form commentary from business leaders and media coverage across outlets such as The New York Times and Bloomberg, positioning Patagonia as a brand with a moral compass, not just a market strategy.

Source

How can you echo:

  • Frame your opinion in the very first sentence to grab attention immediately
  • In the second sentence, share a short but vivid personal anecdote that influenced your perspective
  • End with an open-ended question that invites both agreement and respectful dissent, and tag two to three respected industry peers who might offer alternative viewpoints to keep the conversation dynamic

KPIs to monitor:

  • Comment depth score – Measures the quality of engagement rather than just volume
  • Share rate – Indicates the audience's resonance and willingness to align with your stance publicly
  • Follower lift in decision-maker demographics – Tracks credibility growth among target audiences
  • Lead generation post-discussion – Captures potential conversions sparked by the dialogue

10. Giveaways with a strategic twist

Giveaways with a strategic twist are engaging contests that go beyond simple "follow to win" mechanics.

Unlike traditional random draws, strategic giveaways require participants to engage thoughtfully, often through user-generated content, trivia puzzles, or storytelling prompts. These create authentic brand connections while generating content and community engagement.

Atlassian, for example, ran a campaign targeting startups where entry required teams to share a short video showing their most innovative use of Jira for project management.

The prize package included free onboarding workshops with Atlassian experts, extended premium Jira credits, and access to a private productivity masterclass.

The barrier to entry ensured that only active, relevant teams participated; moreover, the submissions themselves became a library of customer success stories.

Atlassian showcased select entries in a YouTube highlight reel and on their blog, generating thousands of views, press mentions in tech publications, and a pipeline of qualified leads who were already deeply engaged with their ecosystem.

Source

💡You may find interesting: 7 Effective social media contest ideas for 2025

How can you echo:

  • Tie entry requirements directly to demonstrating the use of your product or service, making participation inherently relevant
  • Make creativity and problem-solving the judging criteria rather than random draws to ensure high-quality engagement
  • Showcase winning entries on your main channels to close the loop and celebrate participants publicly, reinforcing the value of involvement

KPIs to monitor:

  • Entry-to-MQL conversion rate – Tracks how well the campaign delivers sales-qualified leads
  • Follower lift among ICP demographics – Measures growth in the right audience segment
  • Content share rate – Shows amplification from credible participants
  • Post-campaign pipeline value – Quantifies direct ROI from the effort

4 Best practices to maximize the impact of social media engagement posts

1. Use native features per platform: Platforms favor content that uses their unique tools, such as Instagram stickers or TikTok duets

2. Always include a call-to-action (CTA): Even fun or informative posts need clear CTAs, such as "Save this" or "Tag someone," to encourage active engagement and amplify impact

3. Repurpose content smartly: One strong idea can be reused across formats (e.g., turn carousels into reels or polls into blog posts) to extend reach and save effort while keeping messaging consistent

4. Use social listening to know audience sentiment: Real-time insights into audience feelings help brands tailor content for higher engagement and a more profound connection by truly understanding what resonates

Build a lasting engagement strategy with Sprinklr Social

In 2025, social media rewards brands that go beyond broadcasting to provoke real interaction. The highest-impact posts (polls, reels, quizzes) work because they invite participation and foster dialogue, not just views.

But format alone isn't enough. Using platform-specific tools, adding clear CTAs, repurposing content efficiently, and listening to what your audience actually says sharpen the effectiveness of every post.

Ready to boost your engagement rates, identify top-performing content instantly, and tailor your strategy with AI-driven insights? Book a demo of Sprinklr Social now.

Book Sprinklr Social Demo

Frequently Asked Questions

An engagement post encourages interactions such as likes, comments, shares, or saves from your audience. It sparks conversations and builds community rather than just broadcasting information.

Interactive content such as polls, quizzes, stories with stickers, video reels, and user-generated content typically drives the highest engagement. These formats invite active participation and keep audiences invested.

Posting engagement-driven content two to three times a week helps maintain audience interest without overwhelming followers. Balancing these with brand and product messages creates a well-rounded social presence.

Metrics such as likes, comments, shares, saves, click-through rates, and sentiment analysis provide accurate measurements of engagement. Tools like Sprinklr Social help aggregate and simplify monitoring across platforms

Instagram, TikTok, and LinkedIn lead in engagement, thanks to their interactive features and diverse user bases. These platforms offer multiple tools to connect authentically with audiences.

Higher engagement enhances brand visibility and fosters trust, ultimately supporting conversion goals. Engaged audiences are more likely to become customers and advocates.

Use social listening to track audience interests, analyze competitor content for inspiration, and leverage AI tools like Sprinklr's recommendations. Regularly reviewing performance helps maintain a fresh content pipeline.

Table of contents

    Get the social management tool that does it all

    Easily create and schedule posts, publish at the best times, and maximize your social engagement across 10+ channels.

    REQUEST DEMO