‎Reference Guide for Sprinklr Insights

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Reference Guide for Sprinklr Insights
Reference Guide for Sprinklr Insights

Reference Guide for Sprinklr Insights

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4 months ago

, by [Redesign] Sprinklr Help Center

Introduction

Sprinklr Insights helps to understand customers, power business growth, and protect your brand’s reputation.

Getting Started

Learn to set-up your social accounts and start engaging with customers.

Getting Started

Article	Description
Quick Start Guide	Speedup with essential Sprinklr components like users, roles and permissions to quickly get started with Sprinklr Insights.
Glossary	Gives a walk through of basic construct of Sprinklr Insights.
Key Components	Gives a walk though of key components of Sprinklr Insights.

Set up Users and User Groups

Adding users to Sprinklr allows teams to onboard, providing new users with the access and permissions they need to get started with Sprinklr. Let's look at the steps:

Users and User groups

Article	Description
Add Users	Learn how to add new users and provide access and permisisons to get started with Sprinklr.
Add User Groups	Learn how to create Dynamic User Groups that allow users within the same Task Queue to be grouped together in a single User Group.
Add Users using SSO	This article help to learn how to add users using SSO. SSO can help admins to create new users on the fly within Sprinklr.

Configuration

Refer to our complete feature-wise walkthrough for configuration:

Social Listening

Article	Description
Keyword Lists	Learn how to create Listening Keyword Lists in Sprinklr Insights to refine Social Listening data.
Topics	Learn how to create Topics.
Themes	Learn how to create Themes for slicing the data.
Dashboard	Learn to create Listening Dashboards to track and monitor brands, markets, customers, products, competition and crisis scenario.
Alerts	Learn to create Alerts to never miss out on critical trends and get alerted in real time.

Product Insights

Article	Description
Custom Dashboard	Learn how to create a customised Product Insights Dashboard to suit specific requirements.
PI Configuration	Learn how to add Product.

Location Insights

Article	Description
Custom Dashboard	Learn to create Custom dashboard to view business locations monitoring.
Add Location	Learn to add location and manage business locations.

Competitive Insights and Benchmarking

Article	Description
Add Brands	Learn how to add your brand and competitors and Influencers Brands.
Bulk Imports	Learn how to bulk import brands directly.
Import existing account in benchmarking	Learn to import existing account in benchmarking.

Visual Insights

Article	Description
Setting up Logo	Learn how to add brand logo to fetch mentions and run insights to understand where their or competitors' brand logos are visible and helps brands uncover sentiments, track usage and share the logo.
Visual Topic Query Setup	Learn to set up visual query.
OCR Topic Setup	Learn how to add Photo Text Topics.
Dashboard Setup	Learn how to set up Visual Insights Dashboard.

Media Monitoring and Analytics

Article	Description
Story Query	Learn how to create story query.
Dashboard Setup	Learn how to set up standard and custom dashboards.
Newsletter Setup	Learn how to set up manual and automated Newsletters.

Audience Insights

Article	Description
Followers Network	Learn to create followers network.
Create Audience Studies	Learn how to create audience studies.
Twitter Personal Impersonation Report	Learn how to create a profile impersonation report and Twitter profile Impersonation Report.

Conversational Insights

Article	Description
Cluster Report	Learn how to analyze Conversation Cluster report in Conversation Insights.
Create Conversation Insights Report	Learn how to create a Conversation Cluster report in Conversation Insights to leverage millions of digital conversations to power market research.

AI Studio

Article	Description
Create Golden Datasets in AI Studio to calculate your accuracy metrics	Learn how to create a new Golden Dataset to test your AI Project against it.
Import Training Dataset using FPDI	Learn how brands desire greater authority over their Text Classification training datasets.
Custom Field for AI Studio	Learn how to create Custom fields for AI Studio.
Rule Engine	Learn how to create Rule Engine for AI Studio's Text Classification models.
Data Source	Learn how to use AI Studio as a data source in Listening Dashboards.

AI+

Article	Description
AI+	Learn to use AI+ for Themes, Topics, Keyword lists, Alerts, Summeries and Digital Twin.

Integration

Explore our Integration Guide to streamline your workflow.

Reporting

Get started with visualizing data and reporting to make informed decision based on data driven evidence.

Getting Started with Reporting

Support

How to reach support? 

Still have queries? Visit Sprinklr Insights Knowledge Base(KB)  for more information or reach out to our support team at “support@sprinklr.com”.

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Reference Guide for Sprinklr Insights

Introduction

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Set up Users and User Groups

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