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Publish to WordPress Account

In this article, we will cover the steps to add a new custom field in Sprinklr. Sprinklr supports direct scheduling and publishing to WordPress. With direct publishing, you can publish WordPress blogs directly from the platform.Steps to Publish to WordPressClick the New Tab icon .&nbs

experience:space

Publish to WordPress

channel:wordpress

article:howto

+4

Knowledge Base Article

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WordPress

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Sprinklr Marketplace UX for Adobe Analytics Integration

This article will assist you with the new marketplace UX for Adobe Analytics connectors.To Manage Permissions for New MarketplaceClick the New Tab icon. Under the Platform Modules, click All Settings within Platform Setup.In the Platform Settings window, select Workspace Roles or Global Roles within

Integrations

New Marketplace

#integrations

Adobe Analytics

Knowledge Base Article

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Adobe

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Import Multiple Exclusion Locations

Overview You can now import multiple exclusion locations in Ads Composer for Facebook.  To Import Multiple Exclusion Location Navigate to Ads Composer.                                                                          Input Facebook Paid Initiative details including adding your Facebook Ad Ac

Knowledge Base Article

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Google Analytics

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How to Create Auto-Discovery Compliance Report?

This article provides a comprehensive guide on how a user can create discovery compliance reports. You will learn step-by-step instructions on accessing the necessary tools and configuring them to generate tailored compliance reports that meet your specific needs.​Note: If you haven't yet explo

Knowledge Base Article

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Creative Management

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Classified as a Listening source

Use Classified to track and analyze micro advertisement content on a wide range of clusters. Sprinklr supports Classified as one of its multiple Listening sources. Classifieds are micro advertisements available on Print and Digital Media. They are usually clustered into coherent groups. Integration

Knowledge Base Article

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Classifieds

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Sprinklr Service: Patch Changes (19.5.1)

Sprinklr's latest release introduces a range of exciting new capabilities aimed at empowering your business to create more meaningful customer experiences across all touchpoints.

18.5 Release

Sprinklr Service

Knowledge Base Article

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19.5.1 Patch (Jun 14-17, '24)

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Sprinklr Service: Patch Changes (18.11.1)

Sprinklr's latest release offers exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint.

18.5 Release

Sprinklr Service

Knowledge Base Article

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18.11.1 Patch (Jan 13-17, '24)

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Sprinklr Marketing: 19.8.1 Capabilities and Enhancements

Sprinklr's latest release introduces a range of exciting new capabilities aimed at empowering your business to create more meaningful customer experiences across all touchpoints. Here are the key features included in Sprinklr's latest release:Sprinklr MarketingSprinklr ServiceSprinklr Insi

Knowledge Base Article

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19.8.1 Patch (Oct 3-10, '24)

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Sprinklr Social: Patch Changes (19.5.2)

Sprinklr's latest release introduces a range of exciting new capabilities aimed at empowering your business to create more meaningful customer experiences across all touchpoints.

18.5 Release

Sprinklr Service

Knowledge Base Article

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19.5.2 Patch (Jul 12-15, '24)

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Unified Platform & Cross-Products: Patch Changes (19.5.1)

Sprinklr's latest release introduces a range of exciting new capabilities aimed at empowering your business to create more meaningful customer experiences across all touchpoints.

Core Platform and Cross-Products Enhancements

Knowledge Base Article

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19.5.1 Patch (Jun 14-17, '24)

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About Parallel Approvals

Parallel approval is a unique way of approval in which brands can avoid the latency of post-approval due to sequential approval. Every individual approver can approve the post without dependency on another approver. The post will be published only after all the approvers approve the post.Note: To en

Approval Workflow

Publishing - SES

approval

Tiered Approvals

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Knowledge Base Article

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Approval workflows

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Sprinklr Unified Platform (Integrations) and Cross Products (Display/Presentations): 20.4 Release Notes

Sprinklr Unified Platform and Cross Products' latest 20.4 release introduces a range of exciting new capabilities to enhance integration flexibility and simplify workflows. ​

Knowledge Base Article

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20.4 Release (5th Apr '25 Onwards)

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Autofill Rule

Create Autofill Rules to pre-populate content in the publisher window based on the set conditions and is best used to apply properties as soon as a user opts to create a message. Autofill rules are applied to outbound messages, but unlike Outbound Rules which apply when a message is sent for pu

experience:space

cloud:core

Rule Engine Action

rule engine condition

+7

Knowledge Base Article

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Rule Engine

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Task Notifications via Email

The notification email also includes the entity type and its name, along with the link of the entity. This enables you to directly open the entity associated with the task in the third pane without opening the task first. Apart from this, the email notification also includes other task details, such

Task

Email Templates

Notificattion

Knowledge Base Article

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Task Management

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Reporting Support for Ads QA Checklist

Eliminate the risk of off-brand advertising with an automated QA Checklist. ​This comprehensive knowledge base is dedicated to details for Reporting support of Ads QA Checklist and includes detailed definition of supported Metrics & Dimensions. ​​Here, you'll find essential resources and guideli

ADS_CHECKLIST_POPULAR

Knowledge Base Article

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Ads Reporting Application

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Pinterest Advertising Parity

Learn about Sprinklr's capabilities on Pinterest advertising that are at par and even better than you can get on the native platform.Through Pinterest Ads in Sprinklr, you can advertise to a highly engaged and active audience. With its visual-first approach, flexible ad formats, and e-commerce integ

Knowledge Base Article

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Advertising Channel Parity

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How to Create Brands in the Ads Creative Management App

To access the Manage Brands page, navigate to the third icon in the left-side docker menu. To initiate the creation of a new brand, locate and click on the "Create Brand" action button positioned at the top right corner of your screen.​In this article, we guide users on accessing and utilizing the M

Knowledge Base Article

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Creative Management

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Smart Compliance Integration in Advanced Publisher

With the integration of AI-powered Smart Compliance in your outbound content, you can ensure your content complies with your brand’s content guidelines, reducing legal risks and maintaining brand integrity.Advantages of Smart Compliance IntegrationLegal and Regulatory Adherence: It ensures that

Knowledge Base Article

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Content Creation

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Article Third Pane View

Click the Third Pane icon alongside the article title to open the Article third pane and view the article details.​​You can also open the Article third pane by clicking the Third Pane icon alongside the article on the Article Manager window.​​1. OverviewView the preview of the article. You can click

Knowledge Base Article

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Create and Manage Articles

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Agent Current Attributes Reporting

The Agent Current Attributes report provides a detailed overview of all User/Agent attributes within the Sprinklr System. This encompases details including - User System Properties, User Custom Fields, Routing Skills-Proficiencies and other Routing Settings.The Agent Current Attributes report belong

Knowledge Base Article

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Glossary