Sprinklr Service
Overview
Sprinklr Social
Works Best With
Sprinklr Insights
Sprinklr Marketing
Unified-CXM
Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024
Sprinklr named a Strong Performer in The Forrester Wave™: CCaaS Platforms, Q2 2025
Marketing Teams
Customer Service Teams
CX Teams
Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
Acer streamlines workflows across global markets and transforms the customer experience
Check your AI maturity in minutes and get a free report with strategies to improve your AI readiness
Northwestern Mutual uses Sprinklr AI to power its most successful social campaign ever
Uber achieves industry-leading SLA and response times
Deutsche Telekom rings in the future of CX with AI-powered CCaaS
Sprinklr wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards
Join a culture where kindness and customer obsession defines everything we do
Latest release
Release library
Fall '25
Create a digital-first, proactive customer service experience.
9 Contact Centers Trends for 2025
Issac Thomas
How to Improve Customer Service with Digital Transformation
Bhavya Aggarwal
Jayadeep Subhashis
What is Agent Experience and Strategies to Elevate it
Dumpy Sharma
Multilingual Customer Support: A Guide to Provide and Improve It
Change Management in Call Centers: Key Checklists
Rohan C
E-Commerce Customer Service: The 2024 Success Plan
Aashika Suresh
How to Calculate Churn Rate [+ 7 Tips to Reduce it]
Subhjeet Vimal
7 Effective Ways to Elevate Online Customer Service
Simran
Why is Accountability in Customer Service Important?
Aksheeta Tyagi
How to Use Customer Service Dashboards [+7 Examples]
Active Listening in Customer Service: 6 Ways to Implement It
Conversational Business: A Guide for Digital-first Brands
Genesys Alternatives: 7 Best Competitors in 2024
Priyanka Malik
Customer Education: The Implementation Guide (Examples + FAQs)
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