Sprinklr Service
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Sprinklr Insights
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Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024
Sprinklr named a Strong Performer in The Forrester Wave™: CCaaS Platforms, Q2 2025
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Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
Acer streamlines workflows across global markets and transforms the customer experience
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Northwestern Mutual uses Sprinklr AI to power its most successful social campaign ever
Uber achieves industry-leading SLA and response times
Deutsche Telekom rings in the future of CX with AI-powered CCaaS
Sprinklr wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards
Join a culture where kindness and customer obsession defines everything we do
[New Podcast] Christina Garnett on The CX Insights You’re Missing
Powering CX Excellence: How Scalable GenAI Drives Customer Loyalty
Create a digital-first, proactive customer service experience.
9 Contact Centers Trends for 2025
Issac Thomas
How to Improve Customer Service with Digital Transformation
Bhavya Aggarwal
Jayadeep Subhashis
Live Chat vs. Chatbot: 9 Core Differences
Bhavna Gupta
50 Customer Survey Questions You Must Know About
Decoding AHT Dynamics: Navigating the Synchronous vs. Asynchronous Chat
Sprinklr Team
Customer Service Trends to Follow in 2024: Expert Advice
The Role of Machine Learning (ML) in Customer Service
The 11 Best Live Chat Tools for Customer Service in 2024
An 8-Step Plan to Deliver Personalized Customer Service
Shubham Gupta
Customer Sentiment: All You Need to Know in 2024
Revolutionizing Customer Service with AI
Jordana Wright
How to Implement Social Media Customer Service Successfully
Aishwarya Suresh
Call Analytics: A 2024 Guide for Call Center Managers
Call Center Agent Engagement – A Call Center Manager’s Guide
Binny Agarwal
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