Sprinklr Service
Overview
Sprinklr Social
Works Best With
Sprinklr Insights
Sprinklr Marketing
Unified-CXM
Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024
Sprinklr named a Strong Performer in The Forrester Wave™: CCaaS Platforms, Q2 2025
Marketing Teams
Customer Service Teams
CX Teams
Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
Acer streamlines workflows across global markets and transforms the customer experience
Check your AI maturity in minutes and get a free report with strategies to improve your AI readiness
Northwestern Mutual uses Sprinklr AI to power its most successful social campaign ever
Uber achieves industry-leading SLA and response times
Deutsche Telekom rings in the future of CX with AI-powered CCaaS
Sprinklr wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards
Join a culture where kindness and customer obsession defines everything we do
[New Podcast] Christina Garnett on The CX Insights You’re Missing
Powering CX Excellence: How Scalable GenAI Drives Customer Loyalty
Create a digital-first, proactive customer service experience.
9 Contact Centers Trends for 2025
Issac Thomas
How to Improve Customer Service with Digital Transformation
Bhavya Aggarwal
Jayadeep Subhashis
Important Call Center KPI Benchmarks by Industry
Pradeep Vasudev
Call Center Optimization: Key Tactics for Call Center Managers
Bishakh Dutta
7 Customer Service Scenarios with Tips & Examples
Aksheeta Tyagi
Reduce Costs and Agent Workload with Self-Service Portals
Sprinklr
15 Best Chatbot Examples from Groundbreaking Brands
Live Chat vs. Chatbot: 9 Core Differences
Bhavna Gupta
50 Customer Survey Questions You Must Know About
Decoding AHT Dynamics: Navigating the Synchronous vs. Asynchronous Chat
Sprinklr Team
Customer Service Trends to Follow in 2024: Expert Advice
The Role of Machine Learning (ML) in Customer Service
The 11 Best Live Chat Tools for Customer Service in 2024
An 8-Step Plan to Deliver Personalized Customer Service
Shubham Gupta
750+ 5-star reviews