Sprinklr Service
Overview
Sprinklr Social
Works Best With
Sprinklr Insights
Sprinklr Marketing
Unified-CXM
Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024
Sprinklr named a Strong Performer in The Forrester Wave™: CCaaS Platforms, Q2 2025
Marketing Teams
Customer Service Teams
CX Teams
Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
Acer streamlines workflows across global markets and transforms the customer experience
Check your AI maturity in minutes and get a free report with strategies to improve your AI readiness
Northwestern Mutual uses Sprinklr AI to power its most successful social campaign ever
Uber achieves industry-leading SLA and response times
Deutsche Telekom rings in the future of CX with AI-powered CCaaS
Sprinklr wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards
Join a culture where kindness and customer obsession defines everything we do
[New Podcast] Christina Garnett on The CX Insights You’re Missing
Powering CX Excellence: How Scalable GenAI Drives Customer Loyalty
Create a digital-first, proactive customer service experience.
9 Contact Centers Trends for 2025
Issac Thomas
How to Improve Customer Service with Digital Transformation
Bhavya Aggarwal
Jayadeep Subhashis
How Leading Brands are using chatbots in 2024 (+ examples)
Priyanka Malik
Contact center recession playbook: fair winds and following seas
Raghavendra Rao
How Denver International Airport improves social engagement through personalized customer service
Scott Dulman
How to craft a winning customer service strategy using self serve
How to preserve the human touch in customer service
Pooja Salunke
NLU engine benchmarking: a data-driven approach for AI market leaders
Sprinklr
A day in the life of a support supervisor in 2023 (Part 2)
Karishma Borkakoty
A day in the life of a support supervisor in 2023 (Part 1)
Escalation
How your contact center can leverage AI to improve agent productivity and boost morale
Tips for creating a proactive customer service strategy
Shawna Malecki
New cross-industry benchmarking data: see what the leaders in social customer care are doing right
Teresa Meister
750+ 5-star reviews