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SH
Create briefs using Sprinklr AI+

In this article, we will learn about how Sprinklr AI+ can assist you with briefing and enhance your briefing experience with various options that are available to you for assistance. With Sprinklr AI+ integration, you can Edit & Review Content and take various Actions on briefs fo

brief templates

ChatGPT

Knowledge Base Article

 • 

Brief Template Actions

RS
Ad Variant

PaidApiAdVariant SchemaField NameField TypeDescriptionSupported UpdateChange TypechannelIdStringIdentifier for the ad channelNidStringUnique identifier for the ad variantNnameStringName of the ad variantYNAMEstatusAdVariantStatusEnumStatus of the ad variantACTIVE, PAUSED, DRAFTYSTATUScreativeTypeStr

Knowledge Base Article

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X

RS
What are Account Health Alerts?

We’re excited to announce the development of Account Health Alerts, a feature designed to improve visibility and actionability across accounts by proactively notifying users of functionality impacts. This feature aims to help address issues caused by API migrations, missing permissions, persistent A

Account Health Screen

Account Health Alerts - SES

Social - SES

Knowledge Base Article

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Account Health Alerts

RS
User

1. Creates a new UserEndpoint: POST /paid/governance/create/userRequest Body :Field DescriptionsFieldTypeRequiredDescriptionemailStringYesEmail address of the usernameStringYesFull name of the userprofilePictureStringNoURL of the user's profile pictureteamsListNoList of team associations for th

Knowledge Base Article

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Governance

RS
Paid Initiative

Supported ObjectivesEnumLabelLINKEDIN_WEBSITE_VISITWebsite VisitLINKEDIN_BRAND_AWARENESSBrand AwarenessLINKEDIN_LEAD_GENERATIONLead GenerationLINKEDIN_ENGAGEMENTEngagementLINKEDIN_VIDEO_VIEWSVideo ViewsLINKEDIN_JOB_APPLICANTJob ApplicantLINKEDIN_WEB_CONVERSIONWeb ConversionPaid InitiativeField NameF

Knowledge Base Article

 • 

LinkedIn

RS
Organization

Organization1. Creates a new organizationEndpoint: POST /paid/governance/create/organizationRequest Body :FieldTypeRequiredDescriptionorganizationIdStringYesUnique ID to identify the organizationnameStringYesThe display name of the organizationactorUserEmailStringYesThe email address of the user cre

Knowledge Base Article

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Governance

SH
Publish to TikTok Business on Distributed

You can use the key publishing capabilities in Sprinklr to enhance the content you publish to the TikTok Business Account. This article describes Tiktok Business Account's specific capabilities for publishing to help you understand how to craft content for best-channel performance.To publish a video

Publish to TikTok Business on Distributed

Social - SES

TikTok Business on Distribute

TikTok Business on Distributed

+1

Knowledge Base Article

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Publishing & Calendar (Distributed User)

RS
Auto-schedule copies of Brand Post (Distributed Admins)

PERSONADistributed AdminSprinklr UserUSE CASEThis feature is most useful for Distributed admins who want to publish posts, without involving the Distirbuted users, in a way that a copy of the post is automatically scheduled for 30 minutes later. VALUEThe benfit of this capability is that the Distrib

Auto-schedule copies of Brand Post

Social - SES

DST - SES

Auto schedule copies of Brand Post

Knowledge Base Article

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Campaigns (Distributed Admin)

SH
Mark Custom Fields as Favorite at Bulk for All Distributed Users

Admins can mark Custom Fields as Favorite for all the users across the platform. By doing that it will appear for every user as a favorited field in the Overview Section. However, individual users, if they want to, can un-favorite a field marked as favorite by the Admin.Steps to Mark Custom Fields a

Mark Custom Fields as Favorite for All Users

Mark Custom Fields as Favorite

Social - SES

DST - SES

Knowledge Base Article

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Governance (Distributed Admin)

SH
Edit Your Profile Information (Distributed Users)

IntroductionThis feature allows you to update and manage profile information for the Distributed users. It enables you to keep your profile current and accurate by modifying details such as contact information, profile picture, and language. It ensures that your profile reflects the most up-to-date

Distributed User

Edit Profile Information

User

Distributed

+4

Knowledge Base Article

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Governance (Distributed User)

SH
About Link in Bio in Distributed(Admin)

Sprinklr Link in Bio feature enables brands to create and manage an immersive micro-site, providing people with an opportunity to explore the best products the brand has to offer. It allows marketing channels to introduce users to their next great discovery, and provides a powerful call-to-action (C

Link in Bio in Distributed

About Link in Bio in Distributed

Link in Bio

Social - SES

+1

Knowledge Base Article

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Engagement (Distributed Admin)

RS
Add Assets to a Campaign

Distributed is a Sprinklr lite version, for someone whose focus is not related or limited to social media marketing. It is just the right solution for your business if it requires a compliant method of distributed local content. Sprinklr allows you to create assets that you can share

Social - SES

DST - SES

Knowledge Base Article

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Campaigns (Distributed Admin)

RS
Drill Down in a Widget in Reporting Dashboard (Sprinklr Distributed)

Drill down is a feature that lets the user analyze more specific data points in a widget. It gives the user an in-depth view of a selected metric in one click, keeping the original widget accessible at all times. This is useful to display summarized data in a widget but then enables the user to dril

experience:space

article:howto

Social - SES

DST - SES

+1

Knowledge Base Article

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Reporting (Distributed User)

SH
Re-share LinkedIn Posts on Distributed

You can now reshare LinkedIn posts from the Distributed environment. Add your thoughts to fan posts and reshare them on company pages or brand profiles. Note: This capability needs specific set up. Get in touch with your Success Manager to enable this feature on your environment.Steps to Reshare Lin

LinkedIn

Distributed

Social - SES

Reshare LinkedIn Posts

+1

Knowledge Base Article

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Engagement (Distributed User)

SH
Suggest edits to a Stack Exchange question in Distributed

The Suggest Edits feature allows users to propose improvements to questions on Stack Exchange directly through the Distributed platform. This feature facilitates collaborative content enhancement, enabling users to refine and clarify questions, ensuring they are precise, well-formatted, and more lik

Distributed

Social - SES

DST - SES

Suggest edits to a Stack Exchange question

Knowledge Base Article

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Publishing & Calendar (Distributed Admin)

RS
Sprinklr Marketing: 20.7 Release Notes

Sprinklr Marketing unifies and enhances marketing efforts across channels. It centralizes content creation, campaign management, and performance analytics for both organic and paid campaigns. This release introduces new capabilities designed to enhance customer experiences across all touchpoints.

Knowledge Base Article

 • 

20.7 Release (5th July '25 Onwards)

RS
Sprinklr Social: 20.2 Release Notes

Sprinklr Social is a powerful platform for scaling social media efforts. It offers tools for publishing, engagement, reporting, and more across multiple channels. This release introduces new capabilities designed to elevate customer experiences at every touchpoint, delivering strong business impact.

Knowledge Base Article

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20.2 Release (4th Feb '25 Onwards)

RS
Sprinklr Social: 20.7 Release Notes

Sprinklr Social is a powerful platform for scaling social media efforts. It offers tools for publishing, engagement, reporting, and more across multiple channels. This release introduces new capabilities designed to elevate customer experiences at every touchpoint, delivering strong business impact.

Knowledge Base Article

 • 

20.7 Release (5th July '25 Onwards)

RS
Sprinklr Insights: 20.7 Release Notes

Sprinklr Insights is an advanced analytics platform that helps businesses better understand customer interactions across multiple channels. The 20.7 release brings new features to enhance customer experiences, drive significant business impact, and improve overall outcomes.Here are the key features

Knowledge Base Article

 • 

20.7 Release (5th July '25 Onwards)

RS
Manage Shift Patterns in Sprinklr WFM

Sprinklr WFM’s Shift Patterns allow Administrators and Workforce Managers to create and manage structured weekly Shift templates for agents. Patterns involve scheduling employees for different Shifts at varying times throughout the week, which ensures continuous operations, prevents employee burnout

Sprinklr Service

20.10

Updated Article

Knowledge Base Article

 • 

Manage Schedule Policies

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