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How to Apply Ads Web Analytics to URL Parameter Fields in Ads Composer

This article will cover the application of Web Analytics from Ads Composer in the URL parameter field of an Ad Variant. This is applicable for Facebook channel ads with any of the below two criteria:Any Post Type of Store Visits or Product Catalog Sales ad objective.Collection Ads of any ad objectiv

Paid Web Analytics

Web Analytics

tracking

Knowledge Base Article

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Apply Web Analytics to URL Parameters Field

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Pinterest Pixels

The Pinterest tag is a powerful tool that enables you to gather valuable insights into your website's performance and create highly-targeted audiences for your Pinterest advertising campaigns. It is a small piece of code that you can easily add to your website or landing pages.A Conversion Event is

Knowledge Base Article

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Pinterest Pixel

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How to Apply Ads Web Analytics in the Ads Composer

This article will cover the application of web analytics from ads composer. Using Sprinklr Paid Web Analytics, you can append tracking strings to Web URLs contained within marketing campaigns in order to track user behavior after a user has clicked on the URL from a social media platform.To Apply We

Paid Web Analytics

Web Analytics

tracking

Knowledge Base Article

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Apply Web Analytics

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Add Amazon Ads Account

Amazon Ads allows businesses to promote their products on Amazon international marketplaces. It provides a suite of advertising solutions designed to help businesses of all sizes reach their target audiences, boost visibility, and drive sales. Sprinklr supports ads publishing and reporting from your

Knowledge Base Article

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Setting up Amazon Ads

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How to Apply Ads Web Analytics to Existing Posts in Ads Manager

This article will cover the application of web analytics on an existing post.More and more brands are launching ad posts focusing on obtaining impressions and engagement and then turning these Ads into conversion ones. With the previous engagements, the costs tend to be lower when the ads are later

Paid Web Analytics

Web Analytics

tracking

Knowledge Base Article

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Apply Web Analytics to Existing Posts

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URL Shortener in Distributed

The URL Shortener is a tool that reduces the length of your URLs, making them more manageable and aesthetically pleasing. This feature is useful particularly for social media posts where character limits are a concern. When using the URL Shortener in the Publisher, your links will be automatically s

Social - SES

DST - SES

Knowledge Base Article

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Publishing & Calendar (Distributed Admin)

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Naming Conventions

The Naming Convention Monitoring and Alert System actively scans your ad entities to detect inconsistencies in naming structures. It helps you maintain standardized naming across campaigns and ensures accurate mapping of custom fields through Reverse Naming Conventions. By identifying gaps

Knowledge Base Article

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Ads Manager Copilot

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Sprinklr Assist for Ads Copilots

OverviewSprinklr Assist, powered by Copilot, is your in-platform AI assistant designed to help you navigate Sprinklr with ease. Whether you're new to the platform or looking to optimise your workflows, Assist provides instant access to helpful resources - right when you need them. Using its conversa

New Article

20.10

Sprinklr Marketing

Knowledge Base Article

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Ads Manager Copilot

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Subscribe to Campaigns in Bulk in Distributed

Distributed users now can view multiple campaigns on a single screen with user-friendly checkbox option to subscribe to multiple campaigns at a time. This feature makes the interface visually intuitive so that users don’t have to read through all the content before subscribing to a campaign. Steps t

Bulk Campaign Subscription

Social - SES

DST - SES

Subscribe to Campaigns in Bulk

Knowledge Base Article

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Campaigns (Distributed User)

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Enable Tags for Distributed Users - Profile, Case, and Message

As a brand admin, you can now make profile tagging available within the Distributed environment. As a result, the distributed users will be able to see profile tags next to the profile name in the same way as in the Space UI.To Enable Profile, Case, and Message Tags for Distributed UsersClick the Ne

message tags

Case Tags

Distributed

Social - SES

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Knowledge Base Article

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Platform Setup (Distributed Admin)

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View and Manage Published Messages (Sprinklr Distributed)

Keeping the published messages organized can be difficult, especially when managing content across multiple channels and accounts. With the help of the Outbox in Sprinklr Distributed and Editorial Calendar, users can see a comprehensive view of all the sent, scheduled, and drafted messages. To

Social - SES

DST - SES

Knowledge Base Article

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Engagement (Distributed User)

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What is an Editorial Calendar?

Editorial calendars in Sprinklr are a tool for planning, organizing, and scheduling content for social media and other digital channels. The calendar provides a visual representation of when and where content will be published, and helps ensure that content is consistent, relevant, and aligned with

Editorial Calendar

Publishing - SES

About Editorial Calendar

Social - SES

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Knowledge Base Article

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Editorial Calendar

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Email Marketing Capability for Distributed Users

Distributed users, especially personas like agents, advisors, or marketing executives can benefit significantly from email marketing within the Sprinklr Distributed platform. The Distributed users can use email as the channel to target their audience for marketing or sales purposes. You can use the

Distributed User

Social - SES

Email Marketing

Email marketing on Distributed

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Knowledge Base Article

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Engagement (Distributed User)

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Manage Export Options in Reporting (Distributed Users)

Export options in Reporting let Distributed users download the data in the Reporting Dashboard. The reporting data can be downloaded in PDF, Excel spreadsheet, PNG, or PowerPoint formats. The user may also opt to schedule the export to send out an automated report to other Sprinklr users or to recip

Social - SES

DST - SES

Knowledge Base Article

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Reporting (Distributed User)

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Add a WhatsApp Business account in Distributed

IntroductionThis functionality allows you to add WhatsApp Business accounts to your profile and interact with them seamlessly. As a Distributed User, you can effortlessly integrate WhatsApp Business accounts into your contacts and use Sprinklr to reach out to these accounts or respond to their queri

Distributed User

WhatsApp Business Account Addition in Distributed

Add WhatsApp Business Account in Distributed

Social - SES

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Knowledge Base Article

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Governance (Distributed User)

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Set Collapsed Filters as Default in Distributed

In the Asset Manager, Engagement Columns, and Contacts windows, you can view the filters in the right pane, which appear long, as there are multiple options under each filter category. If you want an enhanced experience of using the filters, you can enable the collapsible filter capability. You can

Social - SES

DST - SES

Knowledge Base Article

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Platform Setup (Distributed Admin)

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Use Live Chat (Distributed User)

You can use Live Chat to communicate or share information with the brand admin. Both you as well as the admin can initiate the conversation through Live Chat. You can either continue with an existing conversation or start a new thread. To Use Live Chat for Distributed Users Log into the Spri

Social - SES

DST - SES

Knowledge Base Article

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Miscellaneous (Distributed User)

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View Schedule Scenarios

Schedule Scenarios provide a flexible way to plan, review, and adjust agent schedules before finalizing them. By viewing a Schedule Scenario, Workforce Managers can analyze shift assignments, time off, and coverage across different days and agents. The interface supports both Intraday and Multiday v

Sprinklr Service

New Article

20.10

Knowledge Base Article

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Schedule Scenarios

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Setting Up AWS Chime Account for Video Calling

You can integrate Live Chat with AWS Chime to enable video chat functionality. This involves setting up an AWS Chime account with the necessary permissions and linking it to Sprinklr. To support video recording and transcription, you can additionally configure service-linked roles in AWS and set up

Knowledge Base Article

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Configuration Steps

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Agent Network and System Readiness Tool

The Agent Network/System Readiness Tool is designed to help agents diagnose and resolve system, network, and hardware issues that disrupt call quality. By providing a simple and efficient diagnostic mechanism, the tool improves agent productivity, ensures seamless customer interactions, and minimize

Sprinklr Service

20.10

Updated Article

Knowledge Base Article

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Agent Network and System Readiness Tool