Akshat Goyal
Associate Director, Product Management, Sprinklr Service, Sprinklr
Akshat Goyal serves as the Associate Director of Product Management for Sprinklr Service-AI solution, where he is dedicated to helping brands harness the potential of AI and Machine Learning within the Contact Center as a Service (CCaaS) space. In his free time, he enjoys being a sports enthusiast and has a particular fondness for watching Test Cricket and Formula 1.
Customer Service
Monitor and manage your agent service quality with AI. Use it to gather valuable service-related insights and use them to improve your QA process.
Akshat Goyal
March 15, 2023