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Daniel Rajan

Senior Manager of Product Marketing

Daniel Rajan is the Senior Manager of Product Marketing for Sprinklr's Modern Care solution. Daniel is passionate about enabling brands to realize the power of digital-first customer experiences through thought leadership and customer stories. Outside of work, he loves playing his electric guitar and admits to being a bit of a guitar nerd.

4 tips to improve retail customer service in 2022
Customer Care
4 tips to improve retail customer service in 2022

The online shopping experience has changed — how can retailers determine the most impactful way forward? Consider these tips to improve customer service.

Daniel Rajan
April 13, 2022

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5 ways financial services can differentiate with customer service in 2022
Customer Care
5 ways financial services can differentiate with customer service in 2022

Learn how using AI-powered technology can help financial services institutions keep up with shifting regulations while providing personalized customer service.

Daniel Rajan
April 1, 2022

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Must-have features for free knowledge base software
Customer Care
Must-have features for free knowledge base software

Customers today expect to find quick, reliable answers online—when looking for a free knowledge base software for your business, here's what to consider.

Daniel Rajan
February 25, 2022

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Must-have features for free live chat software
Customer Care
Must-have features for free live chat software

As technology and online customer experiences continue to advance, people’s expectations for their online interactions with businesses keep rising as well.

Daniel Rajan
February 18, 2022

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Must-have features for a free online ticketing system
Customer Care
Must-have features for a free online ticketing system

Learn what to look for when choosing the best free ticketing system for your business.

Daniel Rajan
February 11, 2022

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Must-have features for free customer service software
Customer Care
Must-have features for free customer service software

Businesses need the right tool to rise and meet modern customer expectations. Here’s what to look for when choosing the best free customer service software.

Daniel Rajan
February 4, 2022

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New independent study finds customer service organizations can achieve up to 210% ROI with Sprinklr Modern Care
Customer Care
New independent study finds customer service organizations can achieve up to 210% ROI with Sprinklr Modern Care

Read about the commissioned Total Economic Impact™ (TEI) study conducted by Forrester Consulting that shows a 210% ROI over three years using Sprinklr Modern Care.

Daniel Rajan
November 18, 2021

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How customer service response times directly impact CSAT, retention, and revenue
Customer Care
How customer service response times directly impact CSAT, retention, and revenue

Discover how you can use AI to supercharge your organization’s customer service performance, and improve customer satisfaction with Sprinklr Modern Care.

Daniel Rajan
November 12, 2021

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