Daniel Rajan
Senior Manager of Product Marketing
Daniel Rajan is the Senior Manager of Product Marketing for Sprinklr's Modern Care solution. Daniel is passionate about enabling brands to realize the power of digital-first customer experiences through thought leadership and customer stories. Outside of work, he loves playing his electric guitar and admits to being a bit of a guitar nerd.
4 tips to improve retail customer service in 2022
The online shopping experience has changed — how can retailers determine the most impactful way forward? Consider these tips to improve customer service.
Daniel Rajan
April 13, 2022
5 ways financial services can differentiate with customer service in 2022
Learn how using AI-powered technology can help financial services institutions keep up with shifting regulations while providing personalized customer service.
Daniel Rajan
April 1, 2022
Must-have features for free knowledge base software
Customers today expect to find quick, reliable answers online—when looking for a free knowledge base software for your business, here's what to consider.
Daniel Rajan
February 25, 2022
Must-have features for free live chat software
As technology and online customer experiences continue to advance, people’s expectations for their online interactions with businesses keep rising as well.
Daniel Rajan
February 18, 2022
Must-have features for a free online ticketing system
Learn what to look for when choosing the best free ticketing system for your business.
Daniel Rajan
February 11, 2022
Must-have features for free customer service software
Businesses need the right tool to rise and meet modern customer expectations. Here’s what to look for when choosing the best free customer service software.
Daniel Rajan
February 4, 2022
New independent study finds customer service organizations can achieve up to 210% ROI with Sprinklr Modern Care
Read about the commissioned Total Economic Impact™ (TEI) study conducted by Forrester Consulting that shows a 210% ROI over three years using Sprinklr Modern Care.
Daniel Rajan
November 18, 2021
How customer service response times directly impact CSAT, retention, and revenue
Discover how you can use AI to supercharge your organization’s customer service performance, and improve customer satisfaction with Sprinklr Modern Care.
Daniel Rajan
November 12, 2021