Customer Service
Learn how tracking metrics like average handle time and net promoter score can help contact centers improve customer service and build lasting relationships.
Ipshita Choudhary
May 12, 2023
Sprinklr Service
Overview
Program Manager, Sprinklr Service, Sprinklr
Ipshita Choudhary is a Program Manager for Sprinklr Service with over 10 years of experience in the contact center industry and data analytics. Ipshita’s extensive background enables her to comprehend the intricate details of contact centers and aid in the enhancement of their efficiency. When not working, she enjoys traveling and engaging in adventurous sports.
Learn how tracking metrics like average handle time and net promoter score can help contact centers improve customer service and build lasting relationships.
Ipshita Choudhary
May 12, 2023