Micah Solomon

Customer Service Transformation Expert, Consultant, Trainer, eLearning producer, and Bestselling Author.

Micah Solomon helps businesses improve and transform their customer service and customer experience as a customer service transformation expert, consultant, trainer, and e-Learning producer.

He is also a bestselling author and a professional keynote speaker.  Named the “New Guru of Customer Service Excellence” by The Financial Post, Solomon is a renowned entrepreneur, business leader, and author. Micah Solomon's techniques and achievements have been featured everywhere from Fast Company to Wall Street Journal Radio to Inc. Magazine's "Customer Service Makeover" feature. 

Micah's most recent customer service bestseller is Ignore Your Customers (and They’ll Go Away).

An entrepreneur and business leader himself, Micah is also known for being an early investor in technology we now know as Apple’s Siri.

Reach Micah at micahsolomon.com • micah@micahsolomon.com • (484)343-5881

The power of technology and humans when they deliver anticipatory, proactive service
Unified-CXM

The power of technology and humans when they deliver anticipatory, proactive service

CX thought leader Micah Solomon encourages brands to intelligently deploy tech to distinguish their CX from competitors.

Micah Solomon
January 12, 2024