Nate Brown

CX Consultant

Nate Brown loves two things very much...customer experience and community. Fortunately, these concepts go hand-in-hand! As a community builder, Nate co-founded CX Accelerator in 2018. Quickly growing to well over four thousand members, this vibrant collection of CX leaders is helping one another to maximize their career and accomplish remarkable things in service to others. When not "CX"ing, Brown is a competitive disc golfer, certified pickleball instructor, husband to a super cool wife, and dad of two incredible daughters.

Beyond Tickets: Unveiling the Layers of Shift Left in Customer Service Evolution
Unified-CXM

Beyond Tickets: Unveiling the Layers of Shift Left in Customer Service Evolution

Nate Brown, CX thought leader, explores the enduring significance of Shift Left in customer service, transforming dead-end interactions into dynamic experiences for modernized support efficiency and exceptional customer satisfaction. Read more.

Nate Brown
March 4, 2024