Customer Service
Chatbot vs. voice bot is a long-standing debate for brands leveraging conversational customer service. This article dissects the differences and similarities.
Bishakh Dutta
February 7, 2024
Customer Service
Here is your ultimate list of customer service skills, including empathy, active listening, clear communication, problem-solving and more. Get the full list here.
Bishakh Dutta
February 1, 2024
Customer Service
Certain customer service phrases can impact your customer relationship & brand perception. Here are 13 customer service expressions to use and 5 to avoid.
Bishakh Dutta
January 31, 2024