Customer Service
Smart pairing of customer support agents with cases can reduce resolution times and add to your overall customer experience. Let’s see how.
E.Carta
April 22, 2023
Sprinklr Service
Overview
Senior Product Manager, AI, Sprinklr
At Sprinklr, Elisabetta holds the position of Senior Product Manager, Artificial Intelligence, and focuses on areas such as AI-powered routing, speech technologies, conversational agents, and responsible AI. She is a staunch supporter of women in the technology industry and has a deep appreciation for the literary works of Italo Calvino.
Smart pairing of customer support agents with cases can reduce resolution times and add to your overall customer experience. Let’s see how.
E.Carta
April 22, 2023