Elizabeth John

Guest Contributor,

As a seasoned Content Marketer with 5 years + of experience, Elizabeth has collaborated with top-tier teams and individuals in technology, design and marketing. Her core focus has been on creating engaging content that genuinely connects with our target audience. Her driving force? Exploring technology-user interactions and elevating their experiences.

How to Calculate Contact Center ROI
Customer Service

How to Calculate Contact Center ROI

Contact center ROI quantifies the financial returns derived from investments in a contact center. Learn how to calculate it accurately and optimize it efficiently.

Jayadeep Subhashis, Elizabeth John
February 1, 2024