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Yugal Pandey

Content Marketer, Sprinklr

How to ensure brand compliance in your social media publishing
Marketing & Advertising
How to ensure brand compliance in your social media publishing

Social media brand compliance is the practice of ensuring that your posts are NEVER off-brand and adhere to the laws and regulations of the industry. Explore seven ways to ensure brand compliance in your social media publishing.

Yugal Pandey
October 5, 2022

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How to improve the Net Promoter Score of your brand
Social Engagement & Sales
How to improve the Net Promoter Score of your brand

9 ways you can improve your NPS — 1. Improve productivity 2. Encourage customer recommendations 3. Create feedback culture 4. Improve first response time 5. Immediate follow ups 6. Provide self-help options 7. Improve your brand responsiveness rate

Yugal Pandey
July 4, 2022

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Influencer marketing strategy: a comprehensive guide
Social Engagement & Sales
Influencer marketing strategy: a comprehensive guide

Learn about influencer marketing, different types of influencers, and how to create a successful influencer marketing strategy.

Yugal Pandey
July 1, 2022

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Tips to improve your contact center’s first call resolution
Customer Care
Tips to improve your contact center’s first call resolution

39% of contact centers don’t measure first call resolution — but it's a crucial customer service metric. Improve your FCR rates using these best practices.

Yugal Pandey
June 17, 2022

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