Sprinklr Service
Overview
Sprinklr Social
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Sprinklr Insights
Sprinklr Marketing
Unified-CXM
Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024
Sprinklr named a Strong Performer in The Forrester Wave™: CCaaS Platforms, Q2 2025
Marketing Teams
Customer Service Teams
CX Teams
Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
Acer streamlines workflows across global markets and transforms the customer experience
Check your AI maturity in minutes and get a free report with strategies to improve your AI readiness
Northwestern Mutual uses Sprinklr AI to power its most successful social campaign ever
Uber achieves industry-leading SLA and response times
Deutsche Telekom rings in the future of CX with AI-powered CCaaS
Sprinklr wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards
Join a culture where kindness and customer obsession defines everything we do
[New Podcast] Christina Garnett on The CX Insights You’re Missing
Powering CX Excellence: How Scalable GenAI Drives Customer Loyalty
Create a digital-first, proactive customer service experience.
9 Contact Centers Trends for 2025
Issac Thomas
How to Improve Customer Service with Digital Transformation
Bhavya Aggarwal
Jayadeep Subhashis
Inbound vs. outbound call center: Which is right for your business?
Sprinklr Team
Helpdesk vs. service desk: Core differences
Contact center AI maturity model: How to move the needle of digital transformation toward an AI-driven organization? (Part-1)
Raghavendra Rao
Priyanka Malik
5 Ways of responding to customer complaints [+ Real examples]
How to leverage social media for improved customer experience
Umme Sutarwala
Top 8 customer service channels [& how to pick the right one]
How to calculate customer retention rate
Aksheeta Tyagi
How brands can use a social media monitoring strategy
Ishita Nigam
22 Essential features of call center software
Insights from CX Connect 2023: The Brilliance of Generative AI in Customer Service
Decoding the WISER method for a remarkable customer experience with Dan Gingiss
Vanipriya Moorthi
How to measure call center productivity
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