Sprinklr Service
Overview
Sprinklr Social
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Sprinklr Insights
Sprinklr Marketing
Unified-CXM
Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024
Sprinklr named a Strong Performer in The Forrester Wave™: CCaaS Platforms, Q2 2025
Marketing Teams
Customer Service Teams
CX Teams
Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
Acer streamlines workflows across global markets and transforms the customer experience
Check your AI maturity in minutes and get a free report with strategies to improve your AI readiness
Northwestern Mutual uses Sprinklr AI to power its most successful social campaign ever
Uber achieves industry-leading SLA and response times
Deutsche Telekom rings in the future of CX with AI-powered CCaaS
Sprinklr wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards
Join a culture where kindness and customer obsession defines everything we do
[New Podcast] Christina Garnett on The CX Insights You’re Missing
Powering CX Excellence: How Scalable GenAI Drives Customer Loyalty
Create a digital-first, proactive customer service experience.
9 Contact Centers Trends for 2025
Issac Thomas
How to Improve Customer Service with Digital Transformation
Bhavya Aggarwal
Jayadeep Subhashis
The alchemy of employee and customer delight with Annette Franz
Vanipriya Moorthi
B2B customer service: A comprehensive guide
Bipin VK
Customer support vs. customer service: What is the difference?
Surbhi
How to utilize live chat for contact centers
Aksheeta Tyagi
Umme Sutarwala
Chatbots vs. conversational AI: Key differences explained
Rachna Shah
Helpdesk vs. service desk: Core differences
Inbound vs. outbound call center: Which is right for your business?
Sprinklr Team
How to manage contact center operations
Your ultimate guide to building customer loyalty in 10 easy ways
Customer service analytics – A comprehensive guide
Contact center AI maturity model: How to move the needle of digital transformation toward an AI-driven organization? (Part-1)
Raghavendra Rao
Priyanka Malik
5 Ways of responding to customer complaints [+ Real examples]
750+ 5-star reviews