Greater transparency, security & privacy with our new Trust Center
December 8, 2022
3 min read
Every day, we hear grave accounts of brands suffering financial and reputational damage due to security and privacy failures and abuses. These security slips highlight the sophistication of attacks and ask what customer experience management companies like Sprinklr can do to protect customer data.
To safeguard various information assets and reinforce the security and privacy of customers’ data, we at Sprinklr take a robust and vigilant approach to nip security threats and vulnerabilities in the bud.
For this reason, we’re excited to unveil our new Security & Privacy Trust Center: a place where our customers get insight into the security, privacy, and compliance within Sprinklr.
Today, what we have is a completely revamped public-facing resource center that provides information on Sprinklr’s security and data privacy programs, including security assessments, compliance documents, and self-serve resources for our customers.
Why the Trust Center?
As a fast-growing global company, it is our relentless commitment to airtight privacy and security measures and meet, as well as exceed, our customers’ expectations. We have always been transparent about everything we do and have established clear communication about security and privacy with our stakeholders.
Not just that, we want our customers to have all the information on Sprinklr’s security and data privacy procedures and compliance standards at their fingertips. And that’s why we launched our Security & Privacy Trust Center.
Our Trust Center includes an additional Trust Portal designed to be a one-stop destination for accessing in-depth information about security, privacy, compliance, privacy policies, assessments, updates, and practices across all offerings.
Looking for our most recent compliance reports? Want to understand our core security measures for tackling advanced threats? Want to know more about the certifications we hold? Find all your answers at the Sprinklr Trust Center.
Whether you are a Sprinklr customer or in the process of evaluating our solution, this is an ideal place for you to find all the relevant information on security, privacy, risk, and compliance within Sprinklr.
What information can you get on our Trust Center?
Toggle between security and data privacy options depending on your interests. In the security section, you will learn about the product security features we support, our security program, the security certifications we hold, and frequently asked questions.
In the data privacy section, you will learn about our compliance with the various privacy laws and data protection principles, frequently asked questions, and links to Sprinklr’s privacy policy, subprocessor list, and Data Protection Addendum.
Visit the Sprinklr Trust Center for the latest information in the following key categories:
Sprinklr Platform Security
Secure Development Lifecycle Process
Detection & Response
Infrastructure Security
Network Security
Security Awareness & Training
Vulnerability Disclosure Program
Product Security Features
Role-based Access Permissions
Access Control
Two-Factor Authentication (2FA)
Single Sign-On (SSO)
IP Restriction
PCI-Compliant Features

Security Governance
Security Certifications & Third-party assessments

Sprinklr’s Data Protection Principles
Proportionality and Accountability
Contractual Commitments
Privacy Training
Data Transfer Mechanisms
Data Subject Rights

Privacy resources
Data Privacy FAQs
Privacy policies
Take a tour of our new Security & Privacy Trust Center and be sure to visit the Trust Portal where you can subscribe for updates.