Sprinklr Service
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Sprinklr Social
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Sprinklr Insights
Sprinklr Marketing
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Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024
Sprinklr named a Strong Performer in The Forrester Wave™: CCaaS Platforms, Q2 2025
Marketing Teams
Customer Service Teams
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Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
Acer streamlines workflows across global markets and transforms the customer experience
Check your AI maturity in minutes and get a free report with strategies to improve your AI readiness
Northwestern Mutual uses Sprinklr AI to power its most successful social campaign ever
Uber achieves industry-leading SLA and response times
Deutsche Telekom rings in the future of CX with AI-powered CCaaS
Sprinklr wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards
Join a culture where kindness and customer obsession defines everything we do
[New Podcast] Christina Garnett on The CX Insights You’re Missing
Powering CX Excellence: How Scalable GenAI Drives Customer Loyalty
Create a digital-first, proactive customer service experience.
9 Contact Centers Trends for 2025
Issac Thomas
How to Improve Customer Service with Digital Transformation
Bhavya Aggarwal
Jayadeep Subhashis
Why is conversational AI needed in contact centers
11 Proven customer service tips to master
Pradeep Vasudev
Transform contact center agents into superheroes with AI-powered quality management
Raghavendra Rao
Priyanka Malik
How to measure customer satisfaction without surveys
Aksheeta Tyagi
How to leverage a call center agent performance scorecard
Sprinklr Team
Customer success vs. customer experience: What’s the difference?
Integrate to accelerate: Why your contact center needs integrations for seamless CX
Sravani Gade
WhatsApp for customer service
Types of call centers and their functions
3 bolts of wisdom for lightning-fast customer response times
Contact center agent: Skills, roles and best practices
Customer service reports: A complete guide for managers
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